PS.

Customer Survey Research Services Framework

Hyde Housing Association LimitedcontractFind a Tender ↗Ref ocds-h6vhtk-03a23632014L0024active

Estimated value

—

services

Awarded value

—

Suppliers

5

5 SME

Lots

2

2 awarded

Published

12 Apr 2023

Description

*This opportunity has closed and is a Contract Award Notice* Hyde’s intention in respect of this invitation to tender is to procure a customer survey research services provider to meet the company’s listed requirements. The Framework will consists of two lots; Lot 1: Computer-Assisted Telephone Interviewing (CATI) survey services and Lot 2: Real time survey services (SMS / Email / IVR).

Scope

Reference
Customer Survey Research Service
Commercial tool
Standalone contract
Main category
services
CPV classifications
79311100
79311200
79311210
79311300
79342310
79342311
Contract locations
UK

Award criteria

Criteria the buyer will use to evaluate bids.

NameDescriptionTypeWeighting
Quality70%quality—
—30%price—

Submission & procedure

Procedure
Open procedure

Award details· 2 awards

Awarded supplier(s), contract period and value as published in the award notice.

Awarded value

—

Award date

—

Contract start

—

Contract end

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Awarded to
IR
In-house Research Ltd
SME
KR
Kwest Research Limited
SME
WR
Watermelon Research Limited
SME
IR
In-house Research Ltd
SME
WR
Watermelon Research Limited
SME

Lots · 2 total

Divisions of the contract. Each lot can be awarded separately.

View all →
LotTitleEst. valueStatus
1Computer-Assisted Telephone Interviewing (CATI) survey services£10.0mcancelled
2Real time survey services (SMS / Email / IVR)—cancelled