Provision of a Cloud Based Contact Centre Solution
Leicestershire County CouncilcontractContracts Finder ↗Ref LEICSCC001-DN774679-18265304SME suitablecomplete
Estimated value
£2.1m
Awarded value
£2.1m
Awarded 04 Sept 2025
Suppliers
1
Lots
1
1 awarded
Published
10 Sept 2025
Deadline 20 Jun 2025
Description
Further Competition for the provision of a Cloud Based Contact Centre Solution under framework RM6116 - Network Services 3 (PCR 2015). Contract start date:- 08/09/2025 (to allow for onboarding ahead of licence commencement date) Initial contract end date:- 29/09/2028 7 x 12 months extension options available, if all taken, the contract will end eventually on 29/09/2035.
Scope
- Reference
- LEICSCC001-DN774679-18265304
- Total value
- £2,056,225.2 excluding VAT
- Commercial tool
- Standalone contract
- Contract dates
- 07 Sept 2025 to 28 Sept 2028
- CPV classifications
- 31000000 32000000 45000000
- Particular suitability
- Small and medium-sized enterprises (SME)
Submission & procedure
- Submission deadline
- 20 Jun 2025, 11:00 am
Award details
Awarded supplier(s), contract period and value as published in the award notice.
Awarded value
£2.1m
Award date
04 Sept 2025
Contract start
07 Sept 2025
Contract end
28 Sept 2028
Awarded to