Contact Centre Services
Estimated value
£9.1m
Awarded value
£9.1m
Awarded 20 Jun 2022
Suppliers
1
Lots
1
1 awarded
Published
15 Feb 2023
Deadline 29 Apr 2022
Description
Contact Centre Services for Companies House Awarded via CCS RM6181 Outsourced Contact Centre and Business Services
Scope
- Reference
- CF-0002500D3z000002KGVVEA4
- Total value
- £9,060,383 excluding VAT
- Commercial tool
- Standalone contract
- Contract dates
- 01 Nov 2022 to 31 Oct 2025
- CPV classifications
- 79342300 79512000
Submission & procedure
- Submission deadline
- 29 Apr 2022, 3:00 pm
Award details
Awarded supplier(s), contract period and value as published in the award notice.
Awarded value
£9.1m
Award date
20 Jun 2022
Contract start
01 Nov 2022
Contract end
31 Oct 2025
Awarded to
Awarded suppliers· 1 supplier
Awarded 20 Jun 2022 · Contract period 01 Nov 2022 — 31 Oct 2025
Award value
£9.1m
Other contracts from Companies House
Full notice and award history for this contracting authority is on the buyer profile.
Other contracts awarded to ARVATO LIMITED· 10
Cross-buyer view of this supplier's public-sector wins.
| Title | Type | Value | Published |
|---|---|---|---|
| Customer Engagement Centre Modification Notice | contract | £58.3m | 06 Jan 2026 |
| Outsourced Services | contract | — | 02 Oct 2025 |
| Outsourced Services | contract | — | 22 Sept 2025 |
| Blue Prism Licence & Support | contract | — | 07 Jan 2025 |
| Provision of Legacy ICT & Migration Services | contract | £86.0m | 27 Dec 2023 |
| NHS SBS INTELLIGENT AUTOMATION (SBS10137) | contract | — | 16 Dec 2023 |
| INTELLIGENT AUTOMATION (SBS10137) | contract | £10.0m | 16 Dec 2023 |
| Provision of BACS and Cheque Payment Services | contract | £192k | 21 Sept 2023 |
| Robotics Process Automation (RPA) Software Solution pilot | contract | £45k | 13 Sept 2023 |
| Y23002 Supply of Record Information Management | contract | — | 04 May 2023 |