Customer Engagement Platform

Wirral Borough CouncilcontractContracts FinderRef WIRLC001-DN600143-52696420complete
View buyer

Estimated value

£240k

Awarded value

£240k

Awarded 08 Mar 2022

Suppliers

1

Lots

1

1 awarded

Published

27 Apr 2022

Deadline 21 Feb 2022

Description

Provision of an automated, online experience to citizens which can be embedded within corporate websites. Intelligent online forms channel-shift away from expensive forms of contact. Automated status updates, task direction, and approvals. Ability to build new forms. and integrate with existing back-office systems and technologies. There is a provision for an extension of 1 + 1years

Scope

Reference
WIRLC001-DN600143-52696420
Total value
£240,000 excluding VAT
Commercial tool
Standalone contract
Contract dates
22 Mar 2022 to 21 Mar 2024
CPV classifications
72000000

Submission & procedure

Submission deadline
21 Feb 2022, 12:00 pm

Award details

Awarded supplier(s), contract period and value as published in the award notice.

Awarded value

£240k

Award date

08 Mar 2022

Contract start

22 Mar 2022

Contract end

21 Mar 2024