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Granicus Firmstep Ltd

Software packages · Cambridge
SME

Granicus Firmstep Ltd offers a Citizen Experience Platform designed for government entities, focusing on enhancing engagement between local governments and their constituents. They provide various solutions to improve customer experience, streamline workflows, and facilitate communication.

granicus.com ↗

Summary from the supplier’s website — unverified

Compare peers
Awarded
£24.0m
Live
100
Buyers
119
12m
£5.9m
At a glance
  • Quick answer
Profile
  • Social value
  • ESG & policies
  • Capabilities6
  • Buyer references
  • Accreditations
Track record · verified
  • KPI performance
  • Contracts100 / 190
  • Top buyers119
  • Category mix
  • Geography
  • Peers5
Trust & risk
  • Red flags0
  • Compliance
  • Modifications
  • News
Company
  • Companies House
  • Financial
  • Org tree
Quick answer — Granicus Firmstep LtdUpdated 13 Jul 2026

At a glance · for buyers and watchdogs

Granicus Firmstep Ltd has won £24.0m across 119 public-sector buyers, with 100 live contracts. No active Companies House risk flags.

Why: top buyer Derbyshire County Council at 8% · 75% in Software packages · 0 active risk flags · 0 modifications.

Decision signals
0Active red flags
ActiveCompany status
100 of 190Live contracts
8%Top-buyer concentration
75%Category exposure
0Contract modifications
If you're a buyer:CapabilitiesReferencesKPIComplianceWatchdog?FlagsModificationsConcentrationNews

Social value

Commitments mapped to the Government Social Value Model themes.

⚑ Self-reported
—

No social-value commitments yet

Jobs, skills, environmental, inequality and community commitments appear here once a claimed supplier attributes them to awarded contracts, or once we detect them on the supplier’s website.

ESG & policies vault · 0/5

Key governance & sustainability policies. Published documents link out; missing ones are greyed.

↔ Cross-checked
Net-zero planNot provided✓
Modern slavery statementNot provided✓
EDI policyNot provided✓
Anti-briberyNot provided✓
Data protectionNot provided✓

Capabilities

What this supplier does, where they sit, who they sell to.

◐ From website & notices
Sectors served · 1/8
Central government✓
Local government✓
NHS & health✓
Housing✓
Utilities & energy✓
Financial services✓
Education✓
Defence✓
Services · 5
Service CloudDeliver services without friction. ↗Engagement CloudGrow and activate audiences. ↗Operations CloudAutomate workflows and reduce costs. ↗Government Experience Agent (GXA)Deliver 24/7 self-service with digital agents. ↗Agenda & Meeting ManagementStreamline meeting and video processes. ↗
Frameworks & DPS · 6 from notices
  • CCP002 - Provision of Corporate ICT Solutions for a Digital Transformation / Channel Shift ProgrammeDerbyshire County Council · £1.6m
  • Customer Relationship Management System - GovServiceHerefordshire Council · £454k
  • ITEP1159 - Gov Delivery Email Platform 26/27/28National Highways · £288k
  • govDelivery Software Subscription 26-29UK HEALTH AND SECURITY AGENCY · £182k
  • Invitation to Tender for the provision of an email communications systemGloucestershire County Council · £180k
  • GovDelivery Package - Annual hosting & maintenanceBradford Metropolitan District Council · £154k

Extracted automatically from granicus.com on Jul 2026. Not independently verified — treat as the supplier’s own marketing claims.

Case studies

Delivery stories the supplier has published, with sector and outcome.

⚑ Self-reported
—

No case studies yet

Once a claimed supplier publishes delivery stories — the buyer, the sector, what was delivered and the outcome — they appear here.

Buyer references

Named public-sector contacts who have agreed to act as a reference.

✓ Confirmed by buyer
—

No buyer references yet

Public-sector buyers can confirm they'll act as a reference for this supplier. Confirmed references — with the contract they relate to — show here.

Accreditations & memberships

Independently issued. Verification dates cross-checked against issuer registers.

↔ Cross-checked
—

No accreditations recorded

B-Corp, ISO, Cyber Essentials, Living Wage and similar credentials appear here once added by a claimed supplier and cross-checked against the issuing register.

KPI performance

Delivery, budget and satisfaction scores reported quarterly by buyers.

✓ Verified
84

No verified KPI scores yet

Once buyers report contract KPIs — delivery on time, on budget, satisfaction, adoption and accessibility — a weighted grade and breakdown appear here.

Contracts · 100 live · 90 historic

Pulled from Contracts Finder & Find a Tender. Most recent first.

✓ From notices
TitleBuyerCPVAwardedValueTermStatus
Public Consultation Software EngagementHQ
Stroud District Council4800000001 Jul 2026£68k4 yrsLive
Digital Communications Solution
The Insolvency Service4851000030 Jun 2026£77k3 yrsLive
govDelivery Subscription
City of Bradford Metropolitan District Council7200000025 Mar 2026£204k3 yrsLive
Customer Engagement Platform 2026
Wirral Borough Council7200000022 Apr 2026£114k12 moLive
NECS - Digital Communications Platform
NHS SOUTH, CENTRAL AND WEST COMMISSIONING SUPPORT UNIT4800000016 Apr 2026£19k12 moLive
ESPH704 WDC CRM System
Wealden District Council4810000013 Apr 2026£209k2.7 yrsLive
Customer Relationship Management System - GovService
Herefordshire Council7250000011 Apr 2026£454k4 yrsLive
ITEP1159 - Gov Delivery Email Platform 26/27/28
National Highways4851700001 Jun 2026£288k1.8 yrsLive
govDelivery Software Subscription 26-29
UK HEALTH AND SECURITY AGENCY7222230001 Apr 2026£182k3 yrsLive
ITEP1159 - Gov Delivery Email Platform 26/27/28
National Highways4851700001 Apr 2026£241k2 yrsLive
Total live value £14.7m · mean award £126k1–10 of 190

Top buyers · 119 buyers · top 3 = 16%

Share of awarded value. Concentration fires above 40% for any single buyer.

✓ From notices
1
Derbyshire County Council
4 contracts
8%
since 2021
2
London Borough of Haringey
1 contract
4%
since 2023
3
Department for Education
5 contracts
3%
since 2020
4
West Lindsey District Council
5 contracts
3%
since 2022
5
Herefordshire Council
2 contracts
3%
since 2022
6
Hull City Council
1 contract
3%
since 2025
7
National Highways
4 contracts
3%
since 2021
8
The Arts Council of England
1 contract
3%
since 2025
9
Coventry City Council (COV)
1 contract
3%
since 2023
10
East Herts Council
1 contract
3%
since 2024

Category mix

CPV-division share of last-12m awarded value. Single-category exposure: 75%.

✓ From notices
Software packages48
75%
IT services72
25%
⚠ Concentration: 75% of recent awarded value sits in a single CPV division. A category-specific downturn would materially affect revenue.

Geography

Distribution of awarded value by buyer region.

✓ From notices
UK · schematic only
East Midlands18 contracts
18%
South East31 contracts
16%
Yorkshire26 contracts
13%
London16 contracts
12%
Eastern20 contracts
12%
North West18 contracts
9%
West Midlands6 contracts
6%
South West20 contracts
6%
North East11 contracts
5%
Wales3 contracts
1%
Scotland1 contract
0%

Peers

Suppliers with overlapping CPVs & buyers (last 24m). Granicus Firmstep Ltd highlighted.

✓ From notices
SupplierSME?Awarded · 24mContracts
DE
Deloitte LLP
No£200.0m1
PC
PA Consulting
No£150.0m1
TS
Trustmarque Solutions Ltd
No£65.6m2
AT
Atamis Ltd
Yes£36.4m3
CU
CAPGEMINI UK PLC
No£33.8m2
GF
Granicus Firmstep Ltd
Yes£5.9m—
Compare peers →

Red flags · 0 active

Automated scan of Companies House status, charges and insolvency records.

✓ Verified
✓ Clean. No active risk signals from Companies House status, charges or insolvency records.

Compliance scorecard

Derived from Companies House filings — not a full supplier-assurance check.

↔ Cross-checked
Trading status
Active
Live at Companies House
Annual accounts
Up to date
Last made up to 31 Dec 2024
Confirmation statement
Up to date
Next due 21 Sept 2026
Outstanding charges
0
No charges registered
Insolvency history
None
No insolvency cases registered
Certifications (ISO, Cyber Essentials, Living Wage, B-Corp, modern-slavery) are supplier self-reported and appear once a claimed profile adds them.

Modifications

Variations to awarded contracts logged under Procurement Act 2023 s.74.

✓ From notices
±

No modifications recorded

No published contract variations for this supplier. Modification notices appear here as they are issued under the Procurement Act 2023.

News mentions

UK trade press & nationals, matched to this supplier.

◰

No news mentions found

We haven't matched any recent UK press coverage to this supplier. Mentions appear here automatically as they're published.

Companies House

Live sync — registered details, directors, PSC and SIC codes.

✓ Live sync

Registered details

Company no.
04283951
Status
Active
Type
Private limited
Incorporated
07 Sept 2001
Reg. office
Ground Floor 3 Wellbrook Court, Girton, Cambridge, CB3 0NA
SIC codes
62090
Last accounts
31 Dec 2024
Next accounts due
30 Sept 2026

Directors & PSC

  • COPLAND, Jordan — director
    Appointed 29 Mar 2024
  • RHODES, Dan Meir — director
    Appointed 21 Apr 2023
  • HYNES, Mark John — director
    Appointed 25 Feb 2022
  • GARCIA, Christina Sabella — director
    Appointed 14 Apr 2021
  • Granicus Bidco Limited — person with significant control
    ownership of shares 75 to 100 percent · voting rights 75 to 100 percent · right to appoint and remove directors

Financial

Filed accounts from Companies House.

↔ From Cos House
£

No financial filings on record

Turnover, profit and headcount appear here once audited or micro-entity accounts are filed at Companies House.

Org tree

Group structure and ownership.

↔ From Cos House
GRANICUS-FIRMSTEP LIMITED
04283951 · this company

Independent. No parent company or subsidiaries recorded at Companies House for this entity.