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165,209 noticesclosed · sorted by publication date

Page 10 of 8261

Time to close

Value

Type

Buyer

Notice

CLOSED

14 May

—

Estimated

Modification

FTS

Leicester City Council

SCE0005 - Voluntary and Community Services Partnership for Children's Residential Services

· Published 14 May

CLOSED

14 May

—

Estimated

Modification

FTS

East Durham College

Infrastructure & End User Computing Refresh

· Published 14 May

CLOSED

14 May

—

Estimated

Modification

FTS

Central Bedfordshire Council

CBC-1889-T-TS Sundon Landfill - Maintenance of Closed Landfill Sites - 2 Lots

· Published 14 May

CLOSED

14 May

—

Estimated

Closed

FTS · Services

Sheffield City Council

Provision of the Analytic Product

IT services· Published 14 May

CLOSED

14 May

—

Estimated

Closed

FTS · Works

East Dunbartonshire Council

EDC/2025/4359 Damp & Mould Survey, Eradicate, Reinstate, Prevent

Architecture & engineering· Published 14 May

CLOSED

14 May

—

Estimated

Modification

FTS

East Staffordshire Borough Council

Delivery of 1 bed Rented Social Housing Units

· Published 14 May

CLOSED

14 May

—

Estimated

Modification

FTS

Driver and Vehicle Standards Agency (DVSA)

MOT Inspection Training

· Published 14 May

CLOSED

13 May

—

Estimated

Modification

FTS

The Hillingdon Hospitals NHS Foundation Trust

THH - Reactive Repairs & Remedial Works - Mechanical & Plumbing Systems

· Published 13 May

CLOSED

13 May

—

Estimated

Closed

FTS · Services

London Borough of Hackney

Integrated Infant Feeding Peer Support Service - Hackney

Health & social· Published 13 May

CLOSED

13 May

—

Estimated

Modification

FTS

Portsmouth Water Limited

Procurement of flow regulators for installation in domestic customer properties in AMP8 & AMP9

· Published 13 May

CLOSED

13 May

—

Estimated

Modification

FTS

NHS Property Services

Fall Protection

· Published 13 May

CLOSED

13 May

—

Estimated

Modification

FTS

NHS Property Services

Lightning Protection Maintenance Services

· Published 13 May

CLOSED

13 May

—

Estimated

Closed

Northumbria Police

Veterinary Services

Health & social· Published 13 May

CLOSED

13 May

—

Estimated

Modification

FTS

South Yorkshire Mayoral Combined Authority

Network Services, Equipment and Software Framework Agreement

· Published 13 May

CLOSED

20 Mar

—

Estimated

Closed

National Highways

Awarded contract for ITEP0910 - MP Reporting Solutions Operate, Maintain and Continuous Improvement

Software packages· Published 13 May

CLOSED

13 May

—

Estimated

Modification

FTS

Blaby District Council

Bdc-1653 Management training

· Published 13 May

CLOSED

12 May

—

Estimated

Modification

FTS

The City of Liverpool College

Academy - Phase 2 Structural Works

· Published 12 May

CLOSED

12 May

—

Estimated

Modification

FTS

The City of Liverpool College

Refurbishment - Electrical Workshops

· Published 12 May

CLOSED

12 May

—

Estimated

Modification

FTS

Newcastle City Council

009453 - Westgate Court, Todds Nook & Vallum Court - Wet Riser Pump Replacement and Repair

· Published 12 May

CLOSED

12 May

—

Estimated

Modification

FTS

Newcastle City Council

Lone Worker Monitoring and Alarms

· Published 12 May

Page 10 of 8261

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Notice peek

ClosedCF · 3f3089a52594

Contact Centre Management System

Leeds Federated Housing Association Ltd

Status

Closed

Estimated

—

Published

20 Feb 2025

Key facts

Notice ID: cf-ac757965-9186-4e15-a825-3f3089a52594
CPV code: 64200000 · Postal & telecomms
Source: Contracts Finder

Timeline

Published
20 Feb 2025

Description

Leeds Federated is seeking to appoint a suitably skilled and experienced contact centre management system provider to supply and maintain an effective inbound and outbound communications platform. Leeds Federated currently have a small but growing Customer Service team with 12 users including operatives, staff with supervisory system access, and a contact centre manager. In addition to the core customer contact centre, Staff in the Leeds Federated Income team, and Neighbourhood team require access to a system which also allows for incoming and outgoing call management. In line with current and future requirements over the next three years, Leeds Federated is seeking a contract management system with the ability to service up to 50 users concurrently via VOIP, ideally via a desktop platform in addition to a mobile solution.Leeds Federated are seeking to appoint a partner that can meet current and future requirements in terms of providing a leading customer contact solution for both inbound and outbound communication primarily in terms of voice calls, but also via alternative media. Leeds Federated understand that an effective contact management platform has the ability to add significant value to the levels of customer service offered, and as such is seeking a solution that is simple to use, intuitive, and offers high levels of statistical insight, both in terms of customer contact, but also operative behaviour.Further details are contained within the tender documents.