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TF
AwardFTS · 05efe0

Taxi Booking Management Service (Taxi Aggregator)

TRANSPORT FOR WALES RAIL LTD
Status
complete
Estimated
—
Published
19 Jun 2026

Key facts

Notice ID
ocds-h6vhtk-05efe0
Awarded to
CMAC Group UK Ltd
Source
Find a Tender

Timeline

  1. Published
    19 Jun 2026
  2. Awarded
    17 Jun 2026

Description

Transport for Wales Rail Ltd (TfWRL) is seeking to appoint a Supplier to provide a comprehensive Taxi Aggregator platform to support the booking, management, and monitoring of all taxi requirements. The platform must ensure reliable, on time services and meet TfWRL’s operational and quality standards. The successful Supplier will be responsible for delivering: - An easy to use online booking portal/app with real time tracking and reporting capabilities. - A wide and resilient Supplier network able to service the entire TfWRL network area and cross border requirements. - A24/7/365 call centre. - Access to a range of vehicle types, including (but not limited to) WAV taxis. - A robust complaints handling process to fully investigate and resolve issues raised. - A dedicated account manager as the primary point of contact for TfWRL.

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Page 101 of 1611
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11d
06 Jul
£1
Estimated
Below-thresh.
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Page 101 of 1611
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