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Contracts Finder ↗Find a Tender ↗Procurement Act 2023 ↗
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Notice peek

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AwardFTS · 04e894

National Contact Centre

NHS Blood and Transplant
Status
complete
Estimated
—
Published
30 Jun 2026

Key facts

Notice ID
ocds-h6vhtk-04e894
Awarded to
Arvato Limited
Source
Find a Tender

Timeline

  1. Published
    30 Jun 2026
  2. Awarded
    25 Jun 2026

Description

NHS Blood and Transplant is leading a procurement for a National Contact Centre. We are looking for a supplier to deliver a state-of-the-art, donor-centric multi-channel National Contact Centre (NCC) solution. This centre will handle both inbound and outbound interactions with potential and existing blood donors as well as the NHS Organ Donation Register (ODR). Managing NCC contacts is essential to the NHSBT communications approach. Delivering a prompt, professional, and effective contact handling service is crucial for building and sustaining relationships between NHSBT, its blood donors, and individuals enrolling on the NHS Organ Donor Register.

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29,240 noticesall types · sorted by publication date
Page 115 of 1462
Time to close
Value
Type
Buyer
Notice
14d
20 Jul
—
Estimated
Tender
FTS · Works
PF
Places for People
National Groundworkers Framework
Construction work· Published 01 Jul
OPEN
No deadline
—
Estimated
Tender
FTS
YH
Yorkshire Housing Limited
Water Hygiene (Legionella)
· Published 01 Jul
21d
27 Jul
£4.2m
Estimated
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FTS · Services
CC
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Sewage & refuse· Published 01 Jul
CLOSED
19 Mar
£277k
Estimated
Tender
CF
GH
GLOUCESTERSHIRE HOSPITALS SUBSIDIARY COMPANY LIMITED
TB Basement Access and CCTV Control
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10d
16 Jul
—
Estimated
Tender
CF
UO
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Photonic Component Testing System
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No deadline
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No deadline
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Estimated
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CLOSED
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Estimated
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CLOSED
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10d
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—
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—
Estimated
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25d
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£2.6m
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—
Estimated
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FC
Foreign Commonwealth and Development Office
CATERING FOR THE BRITISH EMBASSY BUCHAREST
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—
Estimated
Pipeline
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C26042 - Smoke Machines - Pre-Market Engagement Notice
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Page 115 of 1462
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