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165,209 noticesclosed · sorted by publication date

Page 13 of 8261

Time to close

Value

Type

Buyer

Notice

CLOSED

08 May

—

Estimated

Modification

FTS

University of Staffordshire

Vehicle for Games on Tour

· Published 08 May

CLOSED

14 May

—

Estimated

Closed

The Growth Company

Expression of Interest - Connect to Work: Liverpool City Region (LCR)

Administration services· Published 07 May

CLOSED

07 May

—

Estimated

Closed

FTS · Supplies

University of Glasgow

PURCH2860 Provision of Chemical Mechanical Polishing Tool

· Published 07 May

CLOSED

07 May

—

Estimated

Closed

FTS · Services

Dumfries and Galloway Council

DGCP-0212 School Catering Equipment Repair and Maintenance

Construction work· Published 07 May

CLOSED

07 May

—

Estimated

Modification

FTS

Wolverhampton City Council

Disposal of Paint and Recycling of Wood and Chipboard

· Published 07 May

CLOSED

25 Nov

£205k

Estimated

Closed

University Hospitals Sussex NHS Foundation Trust

Imaging equipment maintenance - 3DIMENSIONS MAMMOGRAPHY SYSTEM

Repair & maintenance· Published 07 May

CLOSED

22 Mar

—

Estimated

Closed

Environment Agency

Mid -CSF-CPSF (PSC) - ECC PM & Cost Manager - Arcadis (Core)

Architecture & engineering· Published 07 May

CLOSED

10 Mar

£500k

Estimated

Closed

The East and North Hertfordshire NHS Trust ("ENHT")

ENHT - RIS Radiology

Software packages· Published 07 May

CLOSED

06 May

—

Estimated

Modification

FTS

Police and Crime Commissioner for North Wales Police & North Wales Police

Independent Sexual Violence Advisory (ISVA) Services North Wales

· Published 06 May

CLOSED

06 May

—

Estimated

Modification

FTS

Food Standards Agency

Additional analytical methods for NDNS biomonitoring

· Published 06 May

CLOSED

06 May

—

Estimated

Modification

FTS

UK Industrial Fusion Solutions Ltd

Procurement of 316L(N)-IG Austenitic Stainless-Steel plates

· Published 06 May

CLOSED

06 May

—

Estimated

Modification

FTS

London Borough of Hammersmith & Fulham

Managed Services for Temporary Agency Staff 2026

· Published 06 May

CLOSED

06 May

—

Estimated

Modification

FTS

Brighton & Hove City Council

Hard Surfaces Weed Management 2026

· Published 06 May

CLOSED

05 May

—

Estimated

Modification

FTS

LEIGH ACADEMIES TRUST

Leigh Academies Trust - Mobile Device Scheme

· Published 05 May

CLOSED

05 May

—

Estimated

Modification

FTS

FIRST TRENITALIA WEST COAST RAIL LIMITED

Estate Management

· Published 05 May

CLOSED

05 May

—

Estimated

Modification

FTS

Student Loans Company

Data Solution Delivery Partner

· Published 05 May

CLOSED

01 May

—

Estimated

Modification

FTS

Royal Borough of Greenwich

NextGen Youth

· Published 01 May

CLOSED

01 May

—

Estimated

Modification

FTS

Swindon Borough Council

Removal and installation of current and new street light columns and associated groundworks and electrical connections and disconnections, yearly clean and electrical testing, night patrol and Ad-Hoc repairs.

· Published 01 May

CLOSED

01 May

—

Estimated

Modification

FTS

Warrington and Halton Teaching Hospitals NHS Foundation Trust

Hotel Venue for Finance Directors Conference

· Published 01 May

CLOSED

01 May

—

Estimated

Closed

FTS · Services

NHS Wales Shared Services Partnership-Procurement Services (hosted by Velindre University NHS Trust)

Dental Services - Carmarthen

Health & social· Published 01 May

Page 13 of 8261

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Notice peek

ClosedCF · c778fcabf8c9

Service Complaints Adjudicator

Legal Ombudsman

Status

Closed

Estimated

—

Published

24 Jan 2025

Key facts

Notice ID: cf-a5c7b5c4-06ef-4c95-8184-c778fcabf8c9
CPV code: 79000000 · Business services
Source: Contracts Finder

Timeline

Published
24 Jan 2025

Description

The Legal Ombudsman for England and Wales was set up by the OLC under the Legal Services Act 2007. The OLC is the statutory body responsible for establishing and administering the Legal Ombudsman scheme. Our Scheme Rules are approved by the Legal Services Board and the Lord Chancellor as required by the Legal Services Act 2007. The rules set out the framework for how the Legal Ombudsman resolves complaints about legal services, and can be downloaded here. The Service Complaints Adjudicator (SCA) role sits within our service complaints process. They provide a final opportunity for customers to escalate their unresolved concerns about our customer service to an independent person. The adjudicator will consider whether the Legal Ombudsman has appropriately addressed the concerns, and if appropriate to do so, they will make recommendations for improvement. Appointed by the OLC Board, the adjudicator acts as a point of insight and assurance to the board and stakeholders. Reporting to the board twice a year, the adjudicator will also provide an annual report that is incorporated into the OLC and Chief Ombudsman Statutory Annual Report. The number of service complaints that escalate to the SCA each year can vary, but it is usually between 15 to 20. This is often 1 or 2 cases per month, but the work can be more sporadic and there may be months with no referrals at all. The time spent dealing with each case will vary depending on both the number of concerns raised and the complexity of those concerns. The SCA will be expected to read the Legal Ombudsman's final response to the complaint and the customer's representations in response. In making their decision and any recommendation, the SCA will also have full access to our guidance and policy documents; along with all records and call recordings relating to the customer's concerns. Allowing for reading and review; communication with our service complaints team or customer (if required); and writing their report, we would not expect an individual case to take more than 10 hours of the adjudicator's time. The average case time is expected to be 6 hours. The contract will commence on 1 April 2025 for a two-year period initially, with the option to extend for 2 periods of 1 year a time (a 2 +1 +1 contract). The current value of the contract is £20k pa. Your quote should include VAT and will be payable 1/4ly in arrears. The ITT pack is added as an attachment or is available from procurement@legalombudsman.org.uk Key Dates are: Procurement Activities Date Publication of Invitation for Tender 24 January 2025 Deadline for receipt of questions 31 January 2025 Deadline for responding to questions 5 February 2025 Deadline for receipt of tenders 5pm 13 February 2025 Shortlisting 21 February 2025 Interview shortlisted bidders 5 March 2025 Contract awarded w/c 10 March Contract commencement 1 April 2025 Induction and training 1-4 April 2025