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Page 14 of 8764

Time to close

Value

Type

Buyer

Notice

CLOSED

20 Mar

—

Estimated

Closed

National Highways

Awarded contract for ITEP0910 - MP Reporting Solutions Operate, Maintain and Continuous Improvement

Software packages· Published 13 May

CLOSED

13 May

—

Estimated

Modification

FTS

Blaby District Council

Bdc-1653 Management training

· Published 13 May

CLOSED

12 May

—

Estimated

Modification

FTS

The City of Liverpool College

Academy - Phase 2 Structural Works

· Published 12 May

CLOSED

12 May

—

Estimated

Modification

FTS

The City of Liverpool College

Refurbishment - Electrical Workshops

· Published 12 May

CLOSED

12 May

—

Estimated

Modification

FTS

Newcastle City Council

009453 - Westgate Court, Todds Nook & Vallum Court - Wet Riser Pump Replacement and Repair

· Published 12 May

CLOSED

12 May

—

Estimated

Modification

FTS

Newcastle City Council

Lone Worker Monitoring and Alarms

· Published 12 May

CLOSED

12 May

—

Estimated

Modification

FTS

COUNTESS OF CHESTER HOSPITAL NHS FOUNDATION TRUST

Falls Prevention and Detection Products, Systems and Support Services

· Published 12 May

CLOSED

12 May

—

Estimated

Modification

FTS

QEGSMAT

QEGSMAT - Cleaning Services Tender

· Published 12 May

CLOSED

12 May

—

Estimated

Modification

FTS

Bracknell Forest Borough Council

Older People Residential Care Framework

· Published 12 May

CLOSED

11 May

—

Estimated

Modification

FTS

NATIONAL GRID UK LIMITED

2025 - National Grid - Establishing a Dynamic Market for Outsourced Functional Services

· Published 11 May

CLOSED

11 May

—

Estimated

Modification

FTS

THE PIRBRIGHT INSTITUTE

Grounds Maintenance for The Pirbright Institute and Housing

· Published 11 May

CLOSED

11 May

—

Estimated

Modification

FTS

THE PIRBRIGHT INSTITUTE

Plowright and Brooksby CETP BETP Calibrations Service Contract

· Published 11 May

CLOSED

11 May

—

Estimated

Modification

FTS

Student Loans Company

Leadership Development - All leaders

· Published 11 May

CLOSED

11 May

—

Estimated

Modification

FTS

Warwickshire County Council

WCC Care Home Pathway 2 Residential Short Stay Bed Block Contracts

· Published 11 May

CLOSED

11 May

—

Estimated

Modification

FTS

London Borough of Croydon

South Norwood Care Home for children with Complex Needs (Tender)

· Published 11 May

CLOSED

11 May

—

Estimated

Modification

FTS

The Riverside Group

Electronic Payment Service

· Published 11 May

CLOSED

08 May

—

Estimated

Modification

FTS

East Durham College

Supply, Installation & Maintenance of HR and Payroll System

· Published 08 May

CLOSED

08 May

—

Estimated

Modification

FTS

Leicester City Council

Dementia Support Service

· Published 08 May

CLOSED

08 May

—

Estimated

Modification

FTS

Aster Group Limited

CCTV & Door Entry Systems

· Published 08 May

CLOSED

08 May

—

Estimated

Modification

FTS

Yorkshire Purchasing Organisation

01 CB Testing 1297 - The Supply of Glue Sticks

· Published 08 May

Page 14 of 8764

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Notice peek

ClosedCF · c3309872227d

GB-London: Stakeholder reputation and customer satisfaction measurement at the Heritage Fund

National Heritage Memorial Fund

Status

Closed

Estimated

£50k

Published

03 Dec 2024

Key facts

Notice ID: cf-e6c67861-f35c-4701-ac79-c3309872227d
CPV code: 79419000 · Business services
Source: Contracts Finder

Timeline

Published
03 Dec 2024

Description

In the first year of Heritage 2033, the Heritage Fund designed a new Impact Framework to allow the Heritage Fund to evaluate and assess the impact of our funding over the next 10 years. Work is underway to introduce qualitative and quantitative measures which will be used to understand if we are delivering against the long-term ambitions of our strategy. Alongside the development of this Impact Framework, the senior team wish to improve the approach to performance measurement and reporting through a revision of the suite of management information and key performance indicators that inform decision making and help senior management with oversight of delivery. Management information (MI) in this context refers to data that is used by the Heritage Fund to help make decisions about how the organisation is run. MI can take the form of reports, charts and graphs; but it should allow performance to be tracked over time. Areas of the MI are already under development covering financial, operational and workforce measures, however there is a need to develop regular reporting on customer satisfaction and stakeholder reputation. We are seeking a service provider who will work with the Heritage Fund to develop the MI for customer satisfaction and stakeholder reputation drawing on existing sources of information at the Heritage Fund as well as wider best practice. The provider will then recommend a series of Gold/Silver/Bronze level options for future information and measures that could be delivered using existing systems without significant additional investment.