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465,981 noticesawarded · sorted by publication date

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Value

Type

Buyer

Notice

AWARDED

17 Jun

—

Awarded

Tender

FTS

Environment Agency

Laboratory Information Management System (LIMS)

· Published 17 Jun

AWARDED

17 Jun

—

Awarded

Tender

FTS

York Teaching Hospital Facilities Management LLP

Maintenance of CT Trailer & Support Trailer

· Published 17 Jun

AWARDED

17 Jun

—

Awarded

Tender

FTS

Portsmouth City Council

Portsmouth City Council - Term Service Contracts for Targeted Short Breaks and Specialist Playschemes 2026

· Published 17 Jun

AWARDED

17 Jun

—

Awarded

Tender

FTS

Hafod Housing Association

Lifts, Platform Lifts and Stairlifts Service and Maintenance

· Published 17 Jun

AWARDED

17 Jun

—

Awarded

Tender

FTS · Services

Submarine Delivery Agency

Provision of Legal Services to the Devonport Submarine Infrastructure Team

· Published 17 Jun

AWARDED

16 Jun

—

Awarded

Tender

FTS

University of Plymouth

Direct Award - Software renewal for Core Finance System

· Published 16 Jun

AWARDED

16 Jun

—

Awarded

Tender

FTS

Transport for London

Supply, Installation and Maintenance of Cash Handling Devices

· Published 16 Jun

AWARDED

16 Jun

—

Awarded

Tender

FTS

Foreign Commonwealth and Development Office

CS-Events: Catering services supply for the British Embassy in Washington

· Published 16 Jun

AWARDED

16 Jun

—

Awarded

Tender

FTS

Northern Ireland Assembly Commission

Provision of PECOS P2P Systems Software Licensing, Support and Maintenance to the Northern Ireland Assembly Commission (2026–2028)

· Published 16 Jun

AWARDED

16 Jun

—

Awarded

Tender

FTS

Northern Ireland Assembly Commission

Provision of PECOS P2P Systems Software Licensing, Support and Maintenance to the Northern Ireland Assembly Commission (2026–2028)

· Published 16 Jun

AWARDED

16 Jun

—

Awarded

Tender

FTS

Wrexham County Borough Council

Adult Community Learning

· Published 16 Jun

AWARDED

16 Jun

—

Awarded

Tender

FTS · Services

NHS NORFOLK AND SUFFOLK INTEGRATED CARE BOARD

Enhanced Recovery Worker Service

· Published 16 Jun

AWARDED

16 Jun

—

Awarded

Tender

FTS

OXFORDSHIRE LOCAL ENTERPRISE PARTNERSHIP LIMITED

Business Support for Organisations with Alternative Business Models

· Published 16 Jun

AWARDED

16 Jun

—

Awarded

Tender

FTS

Milton Keynes Council

Giles Brook School Full Heating Upgrade

· Published 16 Jun

AWARDED

16 Jun

—

Awarded

Tender

FTS

Milton Keynes Council

The Willows School Full Heating and Distribution Upgrade

· Published 16 Jun

AWARDED

16 Jun

—

Awarded

Tender

FTS

Mid and South Essex NHS Foundation Trust

Med Ed - CPD - Portsmouth Hospitals University NHS Trust - Alert Training

· Published 16 Jun

AWARDED

16 Jun

—

Awarded

Tender

Colchester City Council

GB-Colchester: 0482-PA Online Survey Software

Software packages· Published 16 Jun

AWARDED

16 Jun

—

Awarded

Tender

FTS

BRITISH COUNCIL(THE)

AM_1203 Transport Services Colombia

· Published 16 Jun

AWARDED

16 Jun

—

Awarded

Tender

FTS

Solihull Metropolitan Borough Council

SOL Mell Square Phase 1 Financial Appraisal 2026

· Published 16 Jun

AWARDED

16 Jun

—

Awarded

Tender

FTS

Royal Holloway and Bedford New College

Furniture

· Published 16 Jun

Page 158 of 23300

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Notice peek

TenderFTS · 06ab5f

Voice of the Customer Platform

AFFINITY WATER LIMITED

Status

active

Awarded

£417k

Services

Published

03 Jun 2026

Key facts

Notice ID: ocds-h6vhtk-06ab5f
CPV code: 79342310 · Business services
Contract type: services
Source: Find a Tender

Timeline

Published
03 Jun 2026

Description

To appoint a supplier to carry out services to deliver the voice of the customer platform, the outputs of which contribute to our CMEX score. The platform needs the capability to create and send surveys with Affinity Water branding, provide corresponding dashboards and import/export data. The platform helps to place the voice of Affinity Water customers at the centre of our business through identifying the gaps in our current customer experiences, to then improve experiences and satisfaction going forward. The platform should include but is not limited to: • Bespoke surveys sent through email and text, in line with Affinity Water's brand guidelines, fonts and logo. • Ability to access, categorise and analyse data from surveys. • Ability to tailor surveys per process, journey, customer segment, water region etc. and send either instantly or with a delay functionality. • High-quality analysis on the surveys conducted through analytical tools to identify keywords, themes and trends. • Useable and configurable dashboards showing departments, processes, water regions, customer segments etc. • Ability to plug-in for data feeds to other platforms or manually load in data. • Automated ticketing system to prioritise unresolved or dissatisfied customers to 'close the loop'. • AI functionality to interrogate system and answer user specific questions, with quantification of results. • Ability to export through Secure File Transfer Protocol (SFTP). • Ability to access online training and training library. • Ability to capture the voice of our colleagues through feedback.