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165,209 noticesclosed · sorted by publication date

Page 17 of 8261

Time to close

Value

Type

Buyer

Notice

CLOSED

08 May

—

Estimated

Closed

Chemonics International, Inc.

Procurement of сonstruction tools

Industrial machinery· Published 23 Apr

CLOSED

23 Apr

—

Estimated

Closed

FTS · Supplies

Glasgow City Council

The Supply and Delivery of Bottled and Bulk Gas

Petroleum & fuel· Published 23 Apr

CLOSED

23 Apr

£348k

Estimated

Closed

AMEY DEFENCE SERVICES LIMITED

FDIS - Colchester Office Refurbishment - FY2026/27 - Amey Central Region - East

Construction work· Published 23 Apr

CLOSED

01 May

£230k

Estimated

Closed

Liverpool City Council

Improvement Partner Liverpool Children and Young People's Services

Business services· Published 23 Apr

CLOSED

23 Apr

—

Estimated

Modification

FTS

BIRMINGHAM CHILDREN'S TRUST COMMUNITY INTEREST COMPANY

Regulation 44 Visitor service

· Published 23 Apr

CLOSED

05 May

—

Estimated

Closed

MERCELL UK LTD

Embedding Innovation and Commercialisation

Education & training· Published 23 Apr

CLOSED

23 Apr

£870k

Estimated

Closed

AMEY DEFENCE SERVICES LIMITED

FDIS - Bassingbourn External Refurbishments to 4 large properties - FY2026/27 - Amey Central Region - East

Construction work· Published 23 Apr

CLOSED

22 Apr

—

Estimated

Modification

FTS

Basildon Borough Council

Maintenance, Repair and Billing Services Support for District Heating

· Published 22 Apr

CLOSED

22 Apr

—

Estimated

Closed

FTS · Services

London Borough of Hackney

Integrated Infant Feeding Peer Support Service - Hackney

· Published 22 Apr

CLOSED

22 Apr

—

Estimated

Closed

WWF-UK (WORLD WIDE FUND FOR NATURE) TRADING LIMITED

Review of existing literature on how climate-biodiversity-human wellbeing trade-offs are identified, measured and reported in Integrated Landscape Approaches

R&D services· Published 22 Apr

CLOSED

22 Apr

—

Estimated

Modification

FTS

Wolverhampton City Council

CWC25178 - Employee Health and Support Services

· Published 22 Apr

CLOSED

22 Apr

—

Estimated

Modification

FTS

UNIVERSITY OF EXETER

Provision of Leadership & Management Programmes

· Published 22 Apr

CLOSED

22 Apr

—

Estimated

Modification

FTS

DfE Lisburn and Castlereagh City Council

PPM and RM 20 - Rain and Wastewater Drainage Systems for Lisburn and Castlereagh City Council

· Published 22 Apr

CLOSED

06 May

£300k

Estimated

Closed

UNITE PROCUREMENT UK LIMITED

Supply of GPS Jamming Detection, Localisation and Vehicle Detection Systems

Radio & TV equipment· Published 22 Apr

CLOSED

06 May

£300k

Estimated

Closed

UNITE PROCUREMENT UK LIMITED

Supply of Rapidly Deployable Point of Medical Supply (POMS) Systems with Detachable Pouch Sets

Clothing & footwear· Published 22 Apr

CLOSED

22 Apr

—

Estimated

Modification

FTS

East Riding of Yorkshire Council

Term Service Contract for Coring Works to NRSWA

· Published 22 Apr

CLOSED

01 May

£250k

Estimated

Closed

Ferrovial BAM Rail Systems

Procurement for Designated Roles (PSC) Independent Safety Assessor (ISA) professional service (extended)

IT services· Published 22 Apr

CLOSED

21 Apr

—

Estimated

Closed

FTS · Supplies

NHS Wales Shared Services Partnership-Procurement Services (hosted by Velindre University NHS Trust)

Framework Agreement for Specialist Cot Beds, safe space equipment and associated spares and accessories

Medical equipment· Published 21 Apr

CLOSED

04 May

£250k

Estimated

Closed

KIER TRANSPORTATION LIMITED

M6 Lune Gorge Structures - Monitoring Services

Construction materials· Published 21 Apr

CLOSED

06 May

—

Estimated

Closed

Chemonics International, Inc.

Procurement of Aerial Platform

Transport equipment· Published 21 Apr

Page 17 of 8261

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Notice peek

ClosedCF · c778fcabf8c9

Service Complaints Adjudicator

Legal Ombudsman

Status

Closed

Estimated

—

Published

24 Jan 2025

Key facts

Notice ID: cf-a5c7b5c4-06ef-4c95-8184-c778fcabf8c9
CPV code: 79000000 · Business services
Source: Contracts Finder

Timeline

Published
24 Jan 2025

Description

The Legal Ombudsman for England and Wales was set up by the OLC under the Legal Services Act 2007. The OLC is the statutory body responsible for establishing and administering the Legal Ombudsman scheme. Our Scheme Rules are approved by the Legal Services Board and the Lord Chancellor as required by the Legal Services Act 2007. The rules set out the framework for how the Legal Ombudsman resolves complaints about legal services, and can be downloaded here. The Service Complaints Adjudicator (SCA) role sits within our service complaints process. They provide a final opportunity for customers to escalate their unresolved concerns about our customer service to an independent person. The adjudicator will consider whether the Legal Ombudsman has appropriately addressed the concerns, and if appropriate to do so, they will make recommendations for improvement. Appointed by the OLC Board, the adjudicator acts as a point of insight and assurance to the board and stakeholders. Reporting to the board twice a year, the adjudicator will also provide an annual report that is incorporated into the OLC and Chief Ombudsman Statutory Annual Report. The number of service complaints that escalate to the SCA each year can vary, but it is usually between 15 to 20. This is often 1 or 2 cases per month, but the work can be more sporadic and there may be months with no referrals at all. The time spent dealing with each case will vary depending on both the number of concerns raised and the complexity of those concerns. The SCA will be expected to read the Legal Ombudsman's final response to the complaint and the customer's representations in response. In making their decision and any recommendation, the SCA will also have full access to our guidance and policy documents; along with all records and call recordings relating to the customer's concerns. Allowing for reading and review; communication with our service complaints team or customer (if required); and writing their report, we would not expect an individual case to take more than 10 hours of the adjudicator's time. The average case time is expected to be 6 hours. The contract will commence on 1 April 2025 for a two-year period initially, with the option to extend for 2 periods of 1 year a time (a 2 +1 +1 contract). The current value of the contract is £20k pa. Your quote should include VAT and will be payable 1/4ly in arrears. The ITT pack is added as an attachment or is available from procurement@legalombudsman.org.uk Key Dates are: Procurement Activities Date Publication of Invitation for Tender 24 January 2025 Deadline for receipt of questions 31 January 2025 Deadline for responding to questions 5 February 2025 Deadline for receipt of tenders 5pm 13 February 2025 Shortlisting 21 February 2025 Interview shortlisted bidders 5 March 2025 Contract awarded w/c 10 March Contract commencement 1 April 2025 Induction and training 1-4 April 2025