PS.
PublicSupply
account_balanceBuyersbusinessSuppliersdescriptionNotices

Procurement notices · Find a Tender + Contracts Finder

Notices

Every UK public-sector procurement notice in one board — open opportunities, closed tenders, awards, and pre-market signals. Filter by deadline, value or CPV, and save your search as an alert.

FiltersReset all
Quick views
  • All open noticesLive opportunities
  • Closing today / tomorrow
  • Closing this week
  • Newly published (24h)
  • High value (£10m+)
  • Awards · last 7 daysMarket signal
  • Pre-market signalsFuture procurements
  • Recently closedAwaiting outcome
  • All noticesEvery PA23 type
Type
  • All
  • Services
  • Supplies
  • Works
Value
  • Any
  • £100k+
  • £1m+
  • £10m+
  • £100m+
Published
  • Any
  • Last 24 hours
  • Last 7 days
  • Last 30 days
Outcome
  • All
  • Awaiting award
  • Cancelled
  • Withdrawn
  • Unsuccessful
Closed since
  • Any
  • Closed ≤ 30 days
  • Closed ≤ 90 days
  • Closed ≤ 12 months
Category
  • All categories
  • IT services
  • Software packages
  • Business services
  • Health & social
  • Construction work
  • Medical equipment
  • Architecture & engineering
  • Repair & maintenance
  • Financial services
  • Education & training
ActiveView: Closed×Clear all
verified_userData sourced from Contracts Finder, Find a Tender, and Companies House.
Contracts Finder ↗Find a Tender ↗Procurement Act 2023 ↗

Notice peek

×
LF
ClosedCF · 3f3089a52594

Contact Centre Management System

Leeds Federated Housing Association Ltd
Status
Closed
Estimated
—
Published
20 Feb 2025

Key facts

Notice ID
cf-ac757965-9186-4e15-a825-3f3089a52594
CPV code
64200000 · Postal & telecomms
Source
Contracts Finder

Timeline

  1. Published
    20 Feb 2025

Description

Leeds Federated is seeking to appoint a suitably skilled and experienced contact centre management system provider to supply and maintain an effective inbound and outbound communications platform. Leeds Federated currently have a small but growing Customer Service team with 12 users including operatives, staff with supervisory system access, and a contact centre manager. In addition to the core customer contact centre, Staff in the Leeds Federated Income team, and Neighbourhood team require access to a system which also allows for incoming and outgoing call management. In line with current and future requirements over the next three years, Leeds Federated is seeking a contract management system with the ability to service up to 50 users concurrently via VOIP, ideally via a desktop platform in addition to a mobile solution.Leeds Federated are seeking to appoint a partner that can meet current and future requirements in terms of providing a leading customer contact solution for both inbound and outbound communication primarily in terms of voice calls, but also via alternative media. Leeds Federated understand that an effective contact management platform has the ability to add significant value to the levels of customer service offered, and as such is seeking a solution that is simple to use, intuitive, and offers high levels of statistical insight, both in terms of customer contact, but also operative behaviour.Further details are contained within the tender documents.

You might also see

  • All Leeds Federated Housing Association Ltd notices →
  • All Postal & telecomms notices →
Open full notice ↗View in this tab
Closing 24h
4
Open notices
Closing this week
5
Don’t miss
Open · all
70,824
Live opportunities
Posted · 24h
245
New notices
Posted · 30d
8,015
All notice types
Awarded · 7d
1,045
Market signal
165,209 noticesclosed · sorted by publication date
Page 21 of 8261
Time to close
Value
Type
Buyer
Notice
CLOSED
09 Apr
—
Estimated
Closed
FTS · Services
CN
Cairngorms National Park Authority
Provision of cleaning services for Cairngorms National Park offices in Grantown on Spey and Ballater
Sewage & refuse· Published 09 Apr
CLOSED
09 Apr
—
Estimated
Modification
FTS
LC
Leicester City Council
The provision of Air Quality Modelling
· Published 09 Apr
CLOSED
07 May
—
Estimated
Closed
CF
NM
Newry, Mourne and Down District Council (NMD)
CA17557 - Tender 04/2026 - PP2005 - Dorsey GFC - Walking Trail Project
Construction work· Published 09 Apr
CLOSED
09 Apr
—
Estimated
Closed
FTS · Services
AC
Aberdeenshire Council
Expert Help for Business
Business services· Published 09 Apr
CLOSED
16 Apr
—
Estimated
Closed
CF
DF
Department for Education
Contracts Finder LOT: 2 Skills Education Advisers - TQES (ECSC) - Re-open
Education & training· Published 09 Apr
CLOSED
23 Apr
£4.5m
Estimated
Closed
CF
AD
AMEY DEFENCE SERVICES LIMITED
FDIS - Catterick External Refurbishments to 38 properties - FY2026/27 - Amey North Region - Northern England
Construction work· Published 09 Apr
CLOSED
09 Apr
—
Estimated
Modification
FTS
HI
HARWICH INTERNATIONAL PORT LIMITED
PROVISION OF TEMPORARY WORKERS TO UNDERTAKE WAREHOUSING DUTIES AT THE HARWICH INTERNATIONAL PORT STATUTORY EXAMINATION AREA
· Published 09 Apr
CLOSED
09 Apr
—
Estimated
Modification
FTS
NC
Newcastle City Council
C-013568 Inclusive Youth Project
· Published 09 Apr
CLOSED
09 Apr
—
Estimated
Modification
FTS
NC
Newcastle City Council
C013569 Inclusive Sports Programme
· Published 09 Apr
CLOSED
08 Apr
—
Estimated
Modification
FTS
FC
Foreign Commonwealth and Development Office
Nairobi Railway City Technical Assistance
· Published 08 Apr
CLOSED
08 Apr
—
Estimated
Modification
FTS
FC
Foreign Commonwealth and Development Office
PA23 UK4 - Tender notice new
· Published 08 Apr
CLOSED
30 Apr
—
Estimated
Closed
CF
D
DEFRA
Microsoft Enterprise Agreement LSP 2026
IT services· Published 08 Apr
CLOSED
06 May
—
Estimated
Closed
CF
NM
Newry, Mourne and Down District Council (NMD)
CA17552 - ITT 02/2026 - PEACEPLUS PP2020 Camlough Rovers Football Club - Fencing Upgrades
Agriculture & forestry· Published 08 Apr
CLOSED
08 Apr
—
Estimated
Modification
FTS
TP
The Police and Crime Commissioner for Wiltshire
Out of Court Resolution (OOCR) Intervention Pathways in Wiltshire & Swindon
· Published 08 Apr
CLOSED
24 Feb
£50.0m
Estimated
Closed
CF
HO
House of Commons
ME1023 PCH LCR
Construction work· Published 08 Apr
CLOSED
07 May
—
Estimated
Closed
CF
CO
City of Bradford Metropolitan District Council
Collection and Safe Processing of Various Hazardous Chemical Waste
Sewage & refuse· Published 08 Apr
CLOSED
08 Apr
—
Estimated
Modification
FTS
TM
The Mayor and Commonalty and Citizens of the City of London
City of London Police Training Venue Hire (ECCA)
· Published 08 Apr
CLOSED
08 Apr
—
Estimated
Closed
CF
WW
WWF-UK (WORLD WIDE FUND FOR NATURE) TRADING LIMITED
Overexploitation of wildlife - a key driver of biodiversity loss
R&D services· Published 08 Apr
CLOSED
20 Apr
—
Estimated
Closed
CF
BB
BALFOUR BEATTY CIVIL ENGINEERING LIMITED
A66 - Reinforced Earth Installation
Construction work· Published 08 Apr
CLOSED
08 Apr
—
Estimated
Closed
FTS · Supplies
HA
Highlands and Islands Airports Limited
Provision of Hold Baggage X-ray Equipment at Six Airports
Security & defence· Published 08 Apr
Page 21 of 8261
PreviousNext