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165,209 noticesclosed · sorted by publication date

Page 22 of 8261

Time to close

Value

Type

Buyer

Notice

CLOSED

06 May

—

Estimated

Closed

Newry, Mourne and Down District Council (NMD)

CA17552 - ITT 02/2026 - PEACEPLUS PP2020 Camlough Rovers Football Club - Fencing Upgrades

Agriculture & forestry· Published 08 Apr

CLOSED

08 Apr

—

Estimated

Modification

FTS

The Police and Crime Commissioner for Wiltshire

Out of Court Resolution (OOCR) Intervention Pathways in Wiltshire & Swindon

· Published 08 Apr

CLOSED

24 Feb

£50.0m

Estimated

Closed

House of Commons

ME1023 PCH LCR

Construction work· Published 08 Apr

CLOSED

07 May

—

Estimated

Closed

City of Bradford Metropolitan District Council

Collection and Safe Processing of Various Hazardous Chemical Waste

Sewage & refuse· Published 08 Apr

CLOSED

08 Apr

—

Estimated

Modification

FTS

The Mayor and Commonalty and Citizens of the City of London

City of London Police Training Venue Hire (ECCA)

· Published 08 Apr

CLOSED

08 Apr

—

Estimated

Closed

WWF-UK (WORLD WIDE FUND FOR NATURE) TRADING LIMITED

Overexploitation of wildlife - a key driver of biodiversity loss

R&D services· Published 08 Apr

CLOSED

20 Apr

—

Estimated

Closed

BALFOUR BEATTY CIVIL ENGINEERING LIMITED

A66 - Reinforced Earth Installation

Construction work· Published 08 Apr

CLOSED

08 Apr

—

Estimated

Closed

FTS · Supplies

Highlands and Islands Airports Limited

Provision of Hold Baggage X-ray Equipment at Six Airports

Security & defence· Published 08 Apr

CLOSED

07 Apr

—

Estimated

Closed

FTS · Works

Police and Crime Commissioner for South Wales

Contract for the Provision of Alteration and Improvement works – House 1&2 and 3&4, South Wales Police Headquarters, Bridgend

Construction work· Published 07 Apr

CLOSED

07 Apr

—

Estimated

Closed

FTS · Works

Police and Crime Commissioner for South Wales

Contract for the Provision of Alteration and Improvement works – House 1&2 and 3&4, South Wales Police Headquarters, Bridgend

Construction work· Published 07 Apr

CLOSED

07 Apr

—

Estimated

Modification

FTS

Durham County Council

003191 - Contract for Provision of accommodation and support for homeless individuals with multiple vulnerabilities

· Published 07 Apr

CLOSED

22 Apr

—

Estimated

Closed

Chemonics International, Inc.

PFRU2-2025-440

Office & computing· Published 07 Apr

CLOSED

07 Apr

—

Estimated

Modification

FTS

NHS NORTH OF ENGLAND COMMISSIONING SUPPORT UNIT

Courier Services for the North of England Commission Support (NECS)

· Published 07 Apr

CLOSED

20 Apr

—

Estimated

Closed

BALFOUR BEATTY CIVIL ENGINEERING LIMITED

A66 - Demolition

Construction work· Published 07 Apr

CLOSED

07 Apr

—

Estimated

Closed

FTS · Services

NHS West Yorkshire Integrated Care Board

Adult Disordered Eating Service - NHS West Yorkshire Integrated Care Board (Wakefield District Health and Care Partnership)

· Published 07 Apr

CLOSED

15 Apr

£1

Estimated

Closed

Metropolitan Police Service

CCS Cyber Security Services 3 (DPS) Stage 1 Capability Assessment

IT services· Published 07 Apr

CLOSED

04 Feb

—

Estimated

Closed

South Tyneside Council

Housing Services Vehicles

Transport equipment· Published 07 Apr

CLOSED

21 Apr

—

Estimated

Closed

Ministry of Defence, DIO,

Digital Printer(s) & Booklet Maker Hire - Navy Graphics Capability Update

Office & computing· Published 07 Apr

CLOSED

22 Oct

—

Estimated

Closed

Shropshire Council

PMCV 013 - Community Drug and Alcohol Treatment and Recovery Service

Health & social· Published 03 Apr

CLOSED

03 Apr

—

Estimated

Closed

FTS · Supplies

Scottish Government

Profiling conductivity, temperature, depth instrument for use on board MRV Scotia

· Published 03 Apr

Page 22 of 8261

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Notice peek

ClosedCF · c778fcabf8c9

Service Complaints Adjudicator

Legal Ombudsman

Status

Closed

Estimated

—

Published

24 Jan 2025

Key facts

Notice ID: cf-a5c7b5c4-06ef-4c95-8184-c778fcabf8c9
CPV code: 79000000 · Business services
Source: Contracts Finder

Timeline

Published
24 Jan 2025

Description

The Legal Ombudsman for England and Wales was set up by the OLC under the Legal Services Act 2007. The OLC is the statutory body responsible for establishing and administering the Legal Ombudsman scheme. Our Scheme Rules are approved by the Legal Services Board and the Lord Chancellor as required by the Legal Services Act 2007. The rules set out the framework for how the Legal Ombudsman resolves complaints about legal services, and can be downloaded here. The Service Complaints Adjudicator (SCA) role sits within our service complaints process. They provide a final opportunity for customers to escalate their unresolved concerns about our customer service to an independent person. The adjudicator will consider whether the Legal Ombudsman has appropriately addressed the concerns, and if appropriate to do so, they will make recommendations for improvement. Appointed by the OLC Board, the adjudicator acts as a point of insight and assurance to the board and stakeholders. Reporting to the board twice a year, the adjudicator will also provide an annual report that is incorporated into the OLC and Chief Ombudsman Statutory Annual Report. The number of service complaints that escalate to the SCA each year can vary, but it is usually between 15 to 20. This is often 1 or 2 cases per month, but the work can be more sporadic and there may be months with no referrals at all. The time spent dealing with each case will vary depending on both the number of concerns raised and the complexity of those concerns. The SCA will be expected to read the Legal Ombudsman's final response to the complaint and the customer's representations in response. In making their decision and any recommendation, the SCA will also have full access to our guidance and policy documents; along with all records and call recordings relating to the customer's concerns. Allowing for reading and review; communication with our service complaints team or customer (if required); and writing their report, we would not expect an individual case to take more than 10 hours of the adjudicator's time. The average case time is expected to be 6 hours. The contract will commence on 1 April 2025 for a two-year period initially, with the option to extend for 2 periods of 1 year a time (a 2 +1 +1 contract). The current value of the contract is £20k pa. Your quote should include VAT and will be payable 1/4ly in arrears. The ITT pack is added as an attachment or is available from procurement@legalombudsman.org.uk Key Dates are: Procurement Activities Date Publication of Invitation for Tender 24 January 2025 Deadline for receipt of questions 31 January 2025 Deadline for responding to questions 5 February 2025 Deadline for receipt of tenders 5pm 13 February 2025 Shortlisting 21 February 2025 Interview shortlisted bidders 5 March 2025 Contract awarded w/c 10 March Contract commencement 1 April 2025 Induction and training 1-4 April 2025