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165,209 noticesclosed · sorted by publication date

Page 23 of 8261

Time to close

Value

Type

Buyer

Notice

CLOSED

02 Apr

—

Estimated

Modification

FTS

Royal National Orthopaedic Hospital NHS Trust

UCLH-7264 - Non-Emergency Patient Transport Services

· Published 02 Apr

CLOSED

15 Apr

—

Estimated

Closed

Bury College

CA17519 - Bury College - Wi-Fi 7

IT services· Published 02 Apr

CLOSED

05 Mar

£3.8m

Estimated

Closed

Department for Work & Pensions

Bank Validation and Verification Service (2026-2029)

Software packages· Published 02 Apr

CLOSED

02 Apr

—

Estimated

Modification

FTS

Tunbridge Wells Borough Council

TMBC - Poult Wood Golf Club - Air Source Heat Pumps

· Published 02 Apr

CLOSED

02 Apr

—

Estimated

Modification

FTS

The Police and Crime Commissioner for Northumbria

Applicant Tracking System

· Published 02 Apr

CLOSED

17 Apr

£40k

Estimated

Closed

London Borough of Haringey

Feasibility Study - CCTV & Connected Care Re-location

Architecture & engineering· Published 02 Apr

CLOSED

27 Apr

£500k

Estimated

Closed

Teesside University

GB-Middlesbrough: Cisco DNA Equipment - Supply Only

Installation services· Published 02 Apr

CLOSED

02 Apr

—

Estimated

Modification

FTS

ulster university

Smoke Ventilation Maintenance Services

· Published 02 Apr

CLOSED

30 Apr

—

Estimated

Closed

Newry, Mourne and Down District Council (NMD)

CA17534 - Tender 01/2026 - Drumgath GAC - Community Walking Trail PP2010

Construction work· Published 02 Apr

CLOSED

02 Apr

—

Estimated

Modification

FTS

Stoke-on-Trent Council

Drainage Repairs & Call Outs

· Published 02 Apr

CLOSED

27 Apr

—

Estimated

Closed

The King's Trust

CA17530 - King's Trust Get Ready - Northern Ireland 26-27

Education & training· Published 02 Apr

CLOSED

10 Apr

£20.0m

Estimated

Closed

Uk Power Networks Services

Directional Drilling & Micro Tunnel Boring

Mining machinery· Published 02 Apr

CLOSED

27 Apr

—

Estimated

Closed

The King's Trust

CA17529 - King's Trust Get Started - Northern Ireland 26/27

Education & training· Published 02 Apr

CLOSED

02 Apr

—

Estimated

Modification

FTS

North Lincolnshire Council

Event Security for Scunthorpe Theatres

· Published 02 Apr

CLOSED

23 Apr

£2.0m

Estimated

Closed

SKANSKA CONSTRUCTION UK LIMITED

Lower Thames Crossing - Kent Roads - Vegetation Clearance

Construction work· Published 02 Apr

CLOSED

30 Apr

—

Estimated

Closed

Falmouth Exeter Plus

ACM, Layout Alterations and associated MEP/LEV Works

Construction work· Published 02 Apr

CLOSED

02 Apr

—

Estimated

Modification

FTS

South Tees Developments Limited

STDL-PROC-0119 - Cleaning & Chauffeur Services for Teesworks Site

· Published 02 Apr

CLOSED

30 Apr

—

Estimated

Closed

Midlands Partnership Foundation Trust

Child and Adolescent Mental Health Services, Shropshire, Telford & Wrekin

Health & social· Published 02 Apr

CLOSED

02 Apr

—

Estimated

Modification

FTS

Medway Council

Medway Assessment Centre (MAC)

· Published 02 Apr

CLOSED

30 Apr

£15k

Estimated

Closed

Tullie House Museum & Art Gallery Trust

Project Tullie Phase 3: Videographer Request for Quotation

Recreational & cultural· Published 02 Apr

Page 23 of 8261

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Notice peek

ClosedCF · c778fcabf8c9

Service Complaints Adjudicator

Legal Ombudsman

Status

Closed

Estimated

—

Published

24 Jan 2025

Key facts

Notice ID: cf-a5c7b5c4-06ef-4c95-8184-c778fcabf8c9
CPV code: 79000000 · Business services
Source: Contracts Finder

Timeline

Published
24 Jan 2025

Description

The Legal Ombudsman for England and Wales was set up by the OLC under the Legal Services Act 2007. The OLC is the statutory body responsible for establishing and administering the Legal Ombudsman scheme. Our Scheme Rules are approved by the Legal Services Board and the Lord Chancellor as required by the Legal Services Act 2007. The rules set out the framework for how the Legal Ombudsman resolves complaints about legal services, and can be downloaded here. The Service Complaints Adjudicator (SCA) role sits within our service complaints process. They provide a final opportunity for customers to escalate their unresolved concerns about our customer service to an independent person. The adjudicator will consider whether the Legal Ombudsman has appropriately addressed the concerns, and if appropriate to do so, they will make recommendations for improvement. Appointed by the OLC Board, the adjudicator acts as a point of insight and assurance to the board and stakeholders. Reporting to the board twice a year, the adjudicator will also provide an annual report that is incorporated into the OLC and Chief Ombudsman Statutory Annual Report. The number of service complaints that escalate to the SCA each year can vary, but it is usually between 15 to 20. This is often 1 or 2 cases per month, but the work can be more sporadic and there may be months with no referrals at all. The time spent dealing with each case will vary depending on both the number of concerns raised and the complexity of those concerns. The SCA will be expected to read the Legal Ombudsman's final response to the complaint and the customer's representations in response. In making their decision and any recommendation, the SCA will also have full access to our guidance and policy documents; along with all records and call recordings relating to the customer's concerns. Allowing for reading and review; communication with our service complaints team or customer (if required); and writing their report, we would not expect an individual case to take more than 10 hours of the adjudicator's time. The average case time is expected to be 6 hours. The contract will commence on 1 April 2025 for a two-year period initially, with the option to extend for 2 periods of 1 year a time (a 2 +1 +1 contract). The current value of the contract is £20k pa. Your quote should include VAT and will be payable 1/4ly in arrears. The ITT pack is added as an attachment or is available from procurement@legalombudsman.org.uk Key Dates are: Procurement Activities Date Publication of Invitation for Tender 24 January 2025 Deadline for receipt of questions 31 January 2025 Deadline for responding to questions 5 February 2025 Deadline for receipt of tenders 5pm 13 February 2025 Shortlisting 21 February 2025 Interview shortlisted bidders 5 March 2025 Contract awarded w/c 10 March Contract commencement 1 April 2025 Induction and training 1-4 April 2025