PS.
PublicSupply
account_balanceBuyersbusinessSuppliersdescriptionNotices

Procurement notices · Find a Tender + Contracts Finder

Notices

Every UK public-sector procurement notice in one board — open opportunities, closed tenders, awards, and pre-market signals. Filter by deadline, value or CPV, and save your search as an alert.

FiltersReset all
Quick views
  • All open noticesLive opportunities
  • Closing today / tomorrow
  • Closing this week
  • Newly published (24h)
  • High value (£10m+)
  • Awards · last 7 daysMarket signal
  • Pre-market signalsFuture procurements
  • Recently closedAwaiting outcome
  • All noticesEvery PA23 type
Type
  • All
  • Services
  • Supplies
  • Works
Value
  • Any
  • £100k+
  • £1m+
  • £10m+
  • £100m+
Published
  • Any
  • Last 24 hours
  • Last 7 days
  • Last 30 days
Category
  • All categories
  • IT services
  • Software packages
  • Business services
  • Health & social
  • Construction work
  • Medical equipment
  • Architecture & engineering
  • Repair & maintenance
  • Financial services
  • Education & training
ActiveView: Awarded×Clear all
verified_userData sourced from Contracts Finder, Find a Tender, and Companies House.
Contracts Finder ↗Find a Tender ↗Procurement Act 2023 ↗
Closing 24h
4
Open notices
Closing this week
5
Don’t miss
Open · all
75,260
Live opportunities
Posted · 24h
164
New notices
Posted · 30d
5,856
All notice types
Awarded · 7d
760
Market signal

Notice peek

×
AW
TenderFTS · 06ab5f

Voice of the Customer Platform

AFFINITY WATER LIMITED
Status
active
Awarded
£417k
Services
Published
02 Jun 2026

Key facts

Notice ID
ocds-h6vhtk-06ab5f
CPV code
79342310 · Business services
Contract type
services
Source
Find a Tender

Timeline

  1. Published
    02 Jun 2026

Description

To appoint a supplier to carry out services to deliver the voice of the customer platform, the outputs of which contribute to our CMEX score. The platform needs the capability to provide dashboards, transcribe calls to text, create and send surveys with Affinity Water branding and import/export data. The platform helps to place the voice of Affinity Water customers at the centre of our business through identifying the gaps in our current customer experiences, to then improve experiences and satisfaction going forward. The platform should include but is not limited to: • Bespoke surveys sent through email and text, in line with Affinity Water's brand guidelines, fonts and logo. • Ability to access, categorise and analyse data from surveys and voice calls. • Ability to tailor surveys per process, journey, customer segment, water region etc. and send either instantly or with a delay functionality. • High-quality analysis on the surveys conducted through analytical tools to identify keywords, themes and trends. • Useable and configurable dashboards showing departments, processes, water regions, customer segments etc. • Ability to plug-in for data feeds to other in-house platforms or manually load in data. • Automated ticketing system to prioritise unresolved or dissatisfied customers to 'close the loop'. • AI functionality to interrogate system and answer user specific questions, with quantification of results. • Ability to export through Secure File Transfer Protocol (SFTP). • Ability to access online training and training library. • Ability to capture the voice of our colleagues through feedback.

You might also see

  • All Business services notices →
Open full notice ↗View in this tab
490,252 noticesawarded · sorted by publication date
Page 26 of 24513
Time to close
Value
Type
Buyer
Notice
AWARDED
09 Jun
—
Awarded
Tender
CF
BS
BATH SPA UNIVERSITY
Laptop Loan - macOS Devices + Cases
Office & computing· Published 09 Jun
AWARDED
09 Jun
—
Awarded
Tender
FTS · Services
SO
Stockton on Tees Borough Council
FC from the YPO 1198/NEPO EX105B Insurance Placement DPS for Property and Motor Insurance
· Published 09 Jun
AWARDED
09 Jun
—
Awarded
Tender
CF
PP
Partners Procurement Service
AINT7148 Royal Free Q4 Sprint 36 month charge covers damaged items
Medical equipment· Published 09 Jun
AWARDED
09 Jun
£111k
Awarded
Tender
CF
YA
YORKSHIRE AMBULANCE SERVICE NHS TRUST
YAS 39 2026_27 (DA FW) Supply of Medicines Mawdsleys
Medical equipment· Published 09 Jun
AWARDED
09 Jun
—
Awarded
Tender
FTS
AC
Adra (Tai) Cyf
AM419A - Solar PV – Glan Pwll, Nefyn, Pwllheli
· Published 09 Jun
AWARDED
09 Jun
—
Awarded
Tender
FTS · Services
WW
Wessex Water Services Ltd
Sewer Asset Surveys Agreement One - Framework
Sewage & refuse· Published 09 Jun
AWARDED
09 Jun
—
Awarded
Tender
CF
SM
Sandwell Metropolitan Borough Council
Passivhaus Certifier for the Construction of Causeway Green Primary School - AWARD
Architecture & engineering· Published 09 Jun
AWARDED
09 Jun
—
Awarded
Tender
CF
HC
HAMPSHIRE COUNTY COUNCIL
G5-1_HCC_101 Sherborne Road - Proposed Pedestrian Crossing
Construction work· Published 09 Jun
AWARDED
09 Jun
—
Awarded
Tender
CF
DD
DVSA - Driver and Vehicle Standards Agency
Supply of Drones and Associated Training
Transport equipment· Published 09 Jun
AWARDED
09 Jun
—
Awarded
Tender
FTS · Services
TH
Tower Hamlets
HAC5815: Extra Care Supported Housing
· Published 09 Jun
AWARDED
09 Jun
—
Awarded
Tender
FTS
LS
LOCAL SPACE
Housing responsive repairs, maintenance and servicing.
· Published 09 Jun
AWARDED
09 Jun
—
Awarded
Tender
FTS
WH
WASHWOOD HEATH MULTI ACADEMY TRUST
Invitation to Tender for Cleaning Services (Framework Agreement) at Washwood Heath MAT
· Published 09 Jun
AWARDED
09 Jun
—
Awarded
Tender
FTS
TD
Trent & Dove Housing Limited
Provision of Insurance and Related Services to Trent & Dove Housing Ltd
· Published 09 Jun
AWARDED
09 Jun
—
Awarded
Tender
FTS
HB
Hastings Borough Council
HBC CS Ecology Consultant (ESPH769)
· Published 09 Jun
AWARDED
09 Jun
—
Awarded
Tender
FTS · Services
NB
NHS BIRMINGHAM AND SOLIHULL INTEGRATED CARE BOARD
BSOL_Bondcare (Bromford) Limited_2026-27_Bromford Care Centre_P2/EAB
· Published 09 Jun
AWARDED
09 Jun
£1.9m
Awarded
Tender
CF
UH
University Hospitals Sussex NHS Foundation Trust
Cardiac Cath Lab maintenance
Repair & maintenance· Published 09 Jun
AWARDED
09 Jun
—
Awarded
Tender
FTS · Services
NB
NHS BIRMINGHAM AND SOLIHULL INTEGRATED CARE BOARD
BSOL_Restful Homes (Solihull) Limited_2026-27_Connaught House_P2/EAB
· Published 09 Jun
AWARDED
09 Jun
—
Awarded
Tender
FTS
WC
Wiltshire Council
IT2472_Datacentre Switching Network Refresh
· Published 09 Jun
AWARDED
09 Jun
—
Awarded
Tender
FTS
UO
University of Lincoln
Flushing of Little Used Water Outlets
· Published 09 Jun
AWARDED
09 Jun
£1.0m
Awarded
Tender
CF
DC
Derbyshire County Council
PLACE1152H Innovative Road Surface Solutions (Thermal Patching) - a call-off from Spark DPS
Construction work· Published 09 Jun
Page 26 of 24513
PreviousNext