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165,209 noticesclosed · sorted by publication date

Page 267 of 8261

Time to close

Value

Type

Buyer

Notice

CLOSED

13 Mar

£32k

Estimated

Closed

Sandwell Metropolitan Borough Council

Trend Website

IT services· Published 25 Feb

CLOSED

07 Mar

—

Estimated

Closed

MITIE FM LIMITED

Home Office - SC Clearance Vendors

Construction work· Published 25 Feb

CLOSED

07 Apr

£5.0m

Estimated

Closed

Devon and Cornwall Police

Business Travel Management Services

Supporting transport· Published 25 Feb

CLOSED

14 Mar

—

Estimated

Closed

London Borough of Southwark

AIDATS Market Testing Exercise

Health & social· Published 25 Feb

CLOSED

21 Mar

—

Estimated

Closed

London Borough of Waltham Forest

Design services for SANGS 31

Architecture & engineering· Published 25 Feb

CLOSED

31 Mar

—

Estimated

Closed

Aston-Cum-Aughton Parish Hall

Re-rendering of a Grade 2 listed building - William Layne Reading Room

Construction work· Published 25 Feb

CLOSED

25 Feb

—

Estimated

Closed

FTS · Services

Leicester City Council

PAN3191 - Social Welfare Advice Services

Health & social· Published 25 Feb

CLOSED

07 Apr

£3.2m

Estimated

Closed

Lancaster City Council

Building Decarbonisation Projects at Williamson Park, The Storey and City Lab

Construction work· Published 25 Feb

CLOSED

28 Mar

—

Estimated

Closed

Ports of Jersey

Concessionaire for Food and Beverage at Elizabeth Terminal, St Heliler, Jersey, Channel Islands

Hotel & restaurant· Published 25 Feb

CLOSED

16 Mar

—

Estimated

Closed

BRITISH COUNCIL(THE)

Strategic Support Unit - Special Purpose Audit Services tender

Business services· Published 25 Feb

CLOSED

25 Feb

£200k

Estimated

Closed

Gloucestershire County Council

Forest of Dean Excavator Work

Construction work· Published 25 Feb

CLOSED

25 Feb

—

Estimated

Closed

FTS · Services

Midlothian Council

Percentage of Art Proposal, Morris Road, Newbattle

· Published 25 Feb

CLOSED

25 Feb

—

Estimated

Closed

FTS · Services

Midlothian Council

Percentage of Art Proposal, Morris Road, Newbattle

· Published 25 Feb

CLOSED

04 Mar

—

Estimated

Closed

The City of Liverpool College

TOILET UPGRADE PROGRAMME

Construction work· Published 25 Feb

CLOSED

17 Mar

£45k

Estimated

Closed

West Yorkshire Police

Charge Point Needs Assessment Analysis 077-TRAN-24

Architecture & engineering· Published 25 Feb

CLOSED

11 Apr

£160k

Estimated

Closed

Langham Parish Council

Multi-Use Games Area Langham Essex

Musical instruments· Published 25 Feb

CLOSED

07 Mar

—

Estimated

Closed

NHS South West - Acutes

Replacement of AHU at Northern Devon Hospital

Repair & maintenance· Published 25 Feb

CLOSED

24 Mar

—

Estimated

Closed

LIVEWEST HOMES LIMITED

Drainage and Associated Services for LiveWest

Mining machinery· Published 25 Feb

CLOSED

21 Mar

£250k

Estimated

Closed

Recalvi Enterprise

Apprenticeship Subcontract / Partnership Opportunities

Education & training· Published 25 Feb

CLOSED

20 Dec

£87k

Estimated

Closed

DEFRA

C27799 Defra Group Property Asset Valuations 2024/25

Business services· Published 25 Feb

Page 267 of 8261

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Notice peek

ClosedCF · 3f3089a52594

Contact Centre Management System

Leeds Federated Housing Association Ltd

Status

Closed

Estimated

—

Published

20 Feb 2025

Key facts

Notice ID: cf-ac757965-9186-4e15-a825-3f3089a52594
CPV code: 64200000 · Postal & telecomms
Source: Contracts Finder

Timeline

Published
20 Feb 2025

Description

Leeds Federated is seeking to appoint a suitably skilled and experienced contact centre management system provider to supply and maintain an effective inbound and outbound communications platform. Leeds Federated currently have a small but growing Customer Service team with 12 users including operatives, staff with supervisory system access, and a contact centre manager. In addition to the core customer contact centre, Staff in the Leeds Federated Income team, and Neighbourhood team require access to a system which also allows for incoming and outgoing call management. In line with current and future requirements over the next three years, Leeds Federated is seeking a contract management system with the ability to service up to 50 users concurrently via VOIP, ideally via a desktop platform in addition to a mobile solution.Leeds Federated are seeking to appoint a partner that can meet current and future requirements in terms of providing a leading customer contact solution for both inbound and outbound communication primarily in terms of voice calls, but also via alternative media. Leeds Federated understand that an effective contact management platform has the ability to add significant value to the levels of customer service offered, and as such is seeking a solution that is simple to use, intuitive, and offers high levels of statistical insight, both in terms of customer contact, but also operative behaviour.Further details are contained within the tender documents.