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494,351 noticesawarded · sorted by publication date

Page 286 of 24718

Time to close

Value

Type

Buyer

Notice

AWARDED

15 Jun

—

Awarded

Tender

FTS

TRANSPORT UK EAST MIDLANDS LIMITED

Provision of Online Retailing WebTIS Services

· Published 15 Jun

AWARDED

15 Jun

£200.0m

Awarded

Tender

Herefordshire Council

Herefordshire Council - New Public Realm Services Contract

Agriculture & forestry· Published 15 Jun

AWARDED

15 Jun

—

Awarded

Tender

FTS

Hertfordshire County Council

Maintenance of Safety Camera Sites (Sensys Gatso equipment)

· Published 15 Jun

AWARDED

15 Jun

—

Awarded

Tender

FTS

London Borough of Southwark

Lucas Garden playground

· Published 15 Jun

AWARDED

15 Jun

—

Awarded

Tender

FTS

CENTRE FOR PROCESS INNOVATION LIMITED

Framework for Supply of Lipids

· Published 15 Jun

AWARDED

15 Jun

—

Awarded

Tender

FTS

OPEN UNIVERSITY(THE)

Marcomms YouTube Project

· Published 15 Jun

AWARDED

15 Jun

—

Awarded

Tender

FTS

GA TRAINS LIMITED

Form A Design Works

· Published 15 Jun

AWARDED

15 Jun

—

Awarded

Tender

City of Doncaster Council

SLH - Heat Meters Billing, Maintenance

Repair & maintenance· Published 15 Jun

AWARDED

15 Jun

—

Awarded

Tender

FTS

NHS Wales Shared Services Partnership-Procurement Services (hosted by Velindre University NHS Trust)

Ustekinumab

· Published 15 Jun

AWARDED

15 Jun

—

Awarded

Tender

BANK OF ENGLAND

Provision of Firewall Hardware, Software and Support

Software packages· Published 15 Jun

AWARDED

15 Jun

—

Awarded

Tender

FTS · Services

NHS Wales Shared Service Partnership

Maintenance of Pharmacy Robot

Repair & maintenance· Published 15 Jun

AWARDED

15 Jun

—

Awarded

Tender

FTS

Tewkesbury Borough Council

Grounds Maintenance – Coopers Edge

· Published 15 Jun

AWARDED

15 Jun

£40k

Awarded

Below-thresh.

Herefordshire Council

Minor Works Framework ITQ Withington Traffic Calming

Construction work· Published 15 Jun

AWARDED

15 Jun

—

Awarded

Tender

Chesterfield Borough Council

Provision of interim support services

Business services· Published 15 Jun

AWARDED

15 Jun

—

Awarded

Tender

FTS

Train Information Services Limited

Strategic Commercial Railcard Partner

· Published 15 Jun

AWARDED

15 Jun

—

Awarded

Tender

FTS

Dorset Council

eTendering Software - Procontract

· Published 15 Jun

AWARDED

15 Jun

—

Awarded

Tender

DEPARTMENT FOR ENVIRONMENT, FOOD AND RURAL AFFAIRS

Google Analytics contract 2

IT services· Published 15 Jun

AWARDED

15 Jun

—

Awarded

Tender

FTS

Canterbury City Council

Castle Street Car Park - Painting

· Published 15 Jun

AWARDED

15 Jun

—

Awarded

Tender

FTS

InterTradeIreland

InterTradeIreland Get Exporting - Cross Border Programme

· Published 15 Jun

AWARDED

15 Jun

—

Awarded

Tender

FTS

North Bristol NHS Trust

Renewal of Genetic Systems

· Published 15 Jun

Page 286 of 24718

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Notice peek

TenderFTS · 05085d

HMRC Contact Centre as a Service (CCaaS)

HM Revenue & Customs

Status

complete

Awarded

—

Published

02 Jun 2026

Key facts

Notice ID: ocds-h6vhtk-05085d
Awarded to: CAPGEMINI UK PLC
Source: Find a Tender

Timeline

Published
02 Jun 2026

Description

Provision of an implementation partner and CCaaS software vendor to support development of a CCaaS solution to replace its current legacy services. The CCaaS Programme aims to procure a solution encompassing: 1. The provision of product licenses and future acquisition/development of associated add-on products. 2. Service design, implementation and configuration services. 3. Run & support services, including proactive maintenance and testing. 4. Ongoing optimisation of services with the potential for innovation and transformation The procurement process conducted was as follows: Phase 1 - Conditions of Participation - Participants = 13 Suppliers who registered interest in participating in the CCaaS procurement were issued a Conditions of Participation Questionnaire. This included compliance questions, Financial Viability Risk Assessments and several qualitative questions. 13 responses were submitted. Evaluation was conducted against this questionnaire with the top scoring 6 responders being invited to submit initial tenders. Phase 2 - Invitation to Submit Initial Tender - Participants = 5 The top scoring 6 bidders were invited submit initial tenders inclusive of qualitative questions, functional and non-functional requirements, and initial pricing model. 5 initial tenders were submitted by the closing date. An initial Price Per Quality Point (PQP) score was calculated, with the top 3 bidders being taken through to the following Product Validation exercise. Phase 3 - Product Validation Stage - Participants = 3 The 3 highest scoring bidders were invited to participate in a Product Validation Stage. This exercise required participants to configure and demonstrate their proposed solutions against a series of business outcomes, with detailed requirements to be demonstrated in each outcome. The top placed 2 bidders were advanced to Negotiation. Phase 4 - Negotiation - Participants = 2 The down-selected 2 bidders were invited to take part in a series of negotiation workshops aligned to the negotiable contract terms. Suppliers were required to ensure that they provided solutions which met the Authority's required outcomes within the Model Services Contract. Both bidders successfully completed this phase. Phase 5 - Invitation to Submit Final Tenders (ISFT) - Participants = 2 Following negotiation, the two final bidders were invited to submit final tenders and pricing models. These were evaluated and awarded a final PQP score. The top placed scoring bidder has been selected as the Preferred Bidder.

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