PS.
PublicSupply
account_balanceBuyersbusinessSuppliersdescriptionNotices

Procurement notices · Find a Tender + Contracts Finder

Notices

Every UK public-sector procurement notice in one board — open opportunities, closed tenders, awards, and pre-market signals. Filter by deadline, value or CPV, and save your search as an alert.

FiltersReset all
Quick views
  • All open noticesLive opportunities
  • Closing today / tomorrow
  • Closing this week
  • Newly published (24h)
  • High value (£10m+)
  • Awards · last 7 daysMarket signal
  • Pre-market signalsFuture procurements
  • Recently closedAwaiting outcome
  • All noticesEvery PA23 type
Type
  • All
  • Services
  • Supplies
  • Works
Value
  • Any
  • £100k+
  • £1m+
  • £10m+
  • £100m+
Published
  • Any
  • Last 24 hours
  • Last 7 days
  • Last 30 days
Outcome
  • All
  • Awaiting award
  • Cancelled
  • Withdrawn
  • Unsuccessful
Closed since
  • Any
  • Closed ≤ 30 days
  • Closed ≤ 90 days
  • Closed ≤ 12 months
Category
  • All categories
  • IT services
  • Software packages
  • Business services
  • Health & social
  • Construction work
  • Medical equipment
  • Architecture & engineering
  • Repair & maintenance
  • Financial services
  • Education & training
ActiveView: Closed×Clear all
verified_userData sourced from Contracts Finder, Find a Tender, and Companies House.
Contracts Finder ↗Find a Tender ↗Procurement Act 2023 ↗
Closing 24h
4
Open notices
Closing this week
5
Don’t miss
Open · all
70,824
Live opportunities
Posted · 24h
231
New notices
Posted · 30d
8,977
All notice types
Awarded · 7d
1,125
Market signal

Notice peek

×
LF
ClosedCF · 3f3089a52594

Contact Centre Management System

Leeds Federated Housing Association Ltd
Status
Closed
Estimated
—
Published
20 Feb 2025

Key facts

Notice ID
cf-ac757965-9186-4e15-a825-3f3089a52594
CPV code
64200000 · Postal & telecomms
Source
Contracts Finder

Timeline

  1. Published
    20 Feb 2025

Description

Leeds Federated is seeking to appoint a suitably skilled and experienced contact centre management system provider to supply and maintain an effective inbound and outbound communications platform. Leeds Federated currently have a small but growing Customer Service team with 12 users including operatives, staff with supervisory system access, and a contact centre manager. In addition to the core customer contact centre, Staff in the Leeds Federated Income team, and Neighbourhood team require access to a system which also allows for incoming and outgoing call management. In line with current and future requirements over the next three years, Leeds Federated is seeking a contract management system with the ability to service up to 50 users concurrently via VOIP, ideally via a desktop platform in addition to a mobile solution.Leeds Federated are seeking to appoint a partner that can meet current and future requirements in terms of providing a leading customer contact solution for both inbound and outbound communication primarily in terms of voice calls, but also via alternative media. Leeds Federated understand that an effective contact management platform has the ability to add significant value to the levels of customer service offered, and as such is seeking a solution that is simple to use, intuitive, and offers high levels of statistical insight, both in terms of customer contact, but also operative behaviour.Further details are contained within the tender documents.

You might also see

  • All Leeds Federated Housing Association Ltd notices →
  • All Postal & telecomms notices →
Open full notice ↗View in this tab
165,209 noticesclosed · sorted by publication date
Page 290 of 8261
Time to close
Value
Type
Buyer
Notice
CLOSED
30 Mar
—
Estimated
Closed
CF
NC
Norse Commercial Services Limited
Installation & Repair of Country Park & Woodland Pathways
Construction work· Published 20 Feb
CLOSED
21 Mar
—
Estimated
Closed
CF
LH
LIVEWEST HOMES LIMITED
Pest Control Services for LiveWest
Sewage & refuse· Published 20 Feb
CLOSED
24 Mar
—
Estimated
Closed
CF
BC
BRITISH COUNCIL(THE)
STEAM Education in Schools Jamaica - Implementer (Primary and Secondary Levels)
Education & training· Published 20 Feb
CLOSED
28 Mar
—
Estimated
Closed
CF
UR
UK Research & Innovation
UKRI-4762 BGS - Environmental monitoring borehole installation for assessing contamination
Oil & gas services· Published 20 Feb
CLOSED
20 Mar
—
Estimated
Closed
CF
LB
London Borough of Lambeth
3 Schools Roofing
Construction work· Published 20 Feb
CLOSED
28 Mar
—
Estimated
Closed
CF
DC
Durham County Council
Framework for Supply and Delivery of LED Luminaires
Transport equipment· Published 20 Feb
CLOSED
21 Mar
£225k
Estimated
Closed
CF
GC
Gloucestershire County Council
Supply of a Registration Service Management System (for the booking and administration of services relating to statutory registration of Births, Deaths, Ceremonies and associated services)
IT services· Published 20 Feb
CLOSED
30 Mar
—
Estimated
Closed
CF
UO
University of Leeds
Provision of Livestock Feed for Pigs
Food & beverages· Published 20 Feb
CLOSED
16 Apr
£97.0m
Estimated
Closed
CF
RC
Richmond Council
Residential and Nursing Care Services
Health & social· Published 20 Feb
CLOSED
26 Mar
£20.0m
Estimated
Closed
CF
TL
TUCO Ltd
Temporary & Permanent Staff TS25
Business services· Published 20 Feb
CLOSED
25 Mar
—
Estimated
Closed
CF
O
OFCOM
C20242231 Small Transportable Satellite Monitoring Solution for Ka and Ku Band
Radio & TV equipment· Published 20 Feb
CLOSED
24 Mar
—
Estimated
Closed
CF
NH
Notting Hill Genesis
Notting Hill Genesis Marketing and Media Framework
Business services· Published 20 Feb
CLOSED
24 Mar
£2.0m
Estimated
Closed
CF
IC
Islington Council
2324-0188 Brickwork Repairs and Maintenance Works
Construction work· Published 20 Feb
CLOSED
25 Mar
£2.4m
Estimated
Closed
CF
WB
West Berkshire Council
Royal Berkshire Archives Extension
Construction work· Published 20 Feb
CLOSED
14 Mar
£50k
Estimated
Closed
CF
MO
Mayor's Office for Policing and Crime
GB-London: Synthetic Opioid Preparedness across London (MOPAC 1177, 1178, 1179)
Business services· Published 20 Feb
CLOSED
20 Mar
—
Estimated
Closed
CF
NT
NORTH TYNESIDE COUNCIL
Reuse Shop Scheme
Sewage & refuse· Published 20 Feb
CLOSED
10 Mar
—
Estimated
Closed
CF
BH
Burnham-On-Sea & Highbridge Town Council
Public Conveniences Cleaning Contract
Sewage & refuse· Published 20 Feb
CLOSED
03 Apr
£22.0m
Estimated
Closed
CF
SB
Swindon Borough Council
Over 65 Residential Care Home Framework for Swindon
Other services· Published 20 Feb
CLOSED
28 Mar
£1.5m
Estimated
Closed
CF
OU
Oxford University Hospitals NHS Trust
Human Factors and Simulation Based Education (SBE) Programme
Education & training· Published 20 Feb
CLOSED
21 Mar
—
Estimated
Closed
CF
BM
Barnsley Metropolitan Borough Council
Provision of Marketing Services Framework for Enterprising Barnsley and DMC
Business services· Published 20 Feb
Page 290 of 8261
PreviousNext