PS.
PublicSupply
account_balanceBuyersbusinessSuppliersdescriptionNotices

Procurement notices · Find a Tender + Contracts Finder

Notices

Every UK public-sector procurement notice in one board — open opportunities, closed tenders, awards, and pre-market signals. Filter by deadline, value or CPV, and save your search as an alert.

FiltersReset all
Quick views
  • All open noticesLive opportunities
  • Closing today / tomorrow
  • Closing this week
  • Newly published (24h)
  • High value (£10m+)
  • Awards · last 7 daysMarket signal
  • Pre-market signalsFuture procurements
  • Recently closedAwaiting outcome
  • All noticesEvery PA23 type
Type
  • All
  • Services
  • Supplies
  • Works
Value
  • Any
  • £100k+
  • £1m+
  • £10m+
  • £100m+
Published
  • Any
  • Last 24 hours
  • Last 7 days
  • Last 30 days
Category
  • All categories
  • IT services
  • Software packages
  • Business services
  • Health & social
  • Construction work
  • Medical equipment
  • Architecture & engineering
  • Repair & maintenance
  • Financial services
  • Education & training
ActiveView: Awarded×Clear all
verified_userData sourced from Contracts Finder, Find a Tender, and Companies House.
Contracts Finder ↗Find a Tender ↗Procurement Act 2023 ↗
Closing 24h
4
Open notices
Closing this week
5
Don’t miss
Open · all
70,824
Live opportunities
Posted · 24h
185
New notices
Posted · 30d
6,202
All notice types
Awarded · 7d
807
Market signal

Notice peek

×
HR
TenderFTS · 05085d

HMRC Contact Centre as a Service (CCaaS)

HM Revenue & Customs
Status
complete
Awarded
—
Published
02 Jun 2026

Key facts

Notice ID
ocds-h6vhtk-05085d
Awarded to
CAPGEMINI UK PLC
Source
Find a Tender

Timeline

  1. Published
    02 Jun 2026

Description

Provision of an implementation partner and CCaaS software vendor to support development of a CCaaS solution to replace its current legacy services. The CCaaS Programme aims to procure a solution encompassing: 1. The provision of product licenses and future acquisition/development of associated add-on products. 2. Service design, implementation and configuration services. 3. Run & support services, including proactive maintenance and testing. 4. Ongoing optimisation of services with the potential for innovation and transformation The procurement process conducted was as follows: Phase 1 - Conditions of Participation - Participants = 13 Suppliers who registered interest in participating in the CCaaS procurement were issued a Conditions of Participation Questionnaire. This included compliance questions, Financial Viability Risk Assessments and several qualitative questions. 13 responses were submitted. Evaluation was conducted against this questionnaire with the top scoring 6 responders being invited to submit initial tenders. Phase 2 - Invitation to Submit Initial Tender - Participants = 5 The top scoring 6 bidders were invited submit initial tenders inclusive of qualitative questions, functional and non-functional requirements, and initial pricing model. 5 initial tenders were submitted by the closing date. An initial Price Per Quality Point (PQP) score was calculated, with the top 3 bidders being taken through to the following Product Validation exercise. Phase 3 - Product Validation Stage - Participants = 3 The 3 highest scoring bidders were invited to participate in a Product Validation Stage. This exercise required participants to configure and demonstrate their proposed solutions against a series of business outcomes, with detailed requirements to be demonstrated in each outcome. The top placed 2 bidders were advanced to Negotiation. Phase 4 - Negotiation - Participants = 2 The down-selected 2 bidders were invited to take part in a series of negotiation workshops aligned to the negotiable contract terms. Suppliers were required to ensure that they provided solutions which met the Authority's required outcomes within the Model Services Contract. Both bidders successfully completed this phase. Phase 5 - Invitation to Submit Final Tenders (ISFT) - Participants = 2 Following negotiation, the two final bidders were invited to submit final tenders and pricing models. These were evaluated and awarded a final PQP score. The top placed scoring bidder has been selected as the Preferred Bidder.

You might also see

  • All HM Revenue & Customs notices →
Open full notice ↗View in this tab
465,981 noticesawarded · sorted by publication date
Page 291 of 23300
Time to close
Value
Type
Buyer
Notice
AWARDED
15 Jun
—
Awarded
Tender
FTS
LB
London Borough of Hackney
Integrated Children's Occupational Therapy service - Virtual School
· Published 15 Jun
AWARDED
15 Jun
—
Awarded
Tender
FTS
DD
DVSA - Driver and Vehicle Standards Agency
Disposal of Operational Workshop equipment 2026
· Published 15 Jun
AWARDED
15 Jun
—
Awarded
Tender
FTS
MO
Ministry of Justice
Fire Risk Appraisal of External Walls (FRAEW) & Fire Stopping Surveys
· Published 15 Jun
AWARDED
15 Jun
£4.3m
Awarded
Tender
CF
D
DEFRA
NVFi Framework Call-Off - Digital Services Support
Business services· Published 15 Jun
AWARDED
15 Jun
—
Awarded
Tender
CF
LC
Leicester City Council
36978 - Family's together
Transport services· Published 15 Jun
AWARDED
15 Jun
—
Awarded
Tender
FTS
ES
East Staffordshire Borough Council
Cost of Living Advisor Service
· Published 15 Jun
AWARDED
15 Jun
—
Awarded
Tender
FTS
MH
Metropolitan Housing Trust
Window Repair and Maintenance Contractor (London)
· Published 15 Jun
AWARDED
15 Jun
—
Awarded
Tender
FTS
NC
Northumberland County Council
NCC1771 County Hall Main Boilers Replacement
· Published 15 Jun
AWARDED
15 Jun
—
Awarded
Tender
FTS · Services
NW
NHS Wales Shared Services Partnership-Procurement Services (hosted by Velindre University NHS Trust)
Provision of pharmaceutical quality management software and associated support services (Q-Pulse software)
IT services· Published 15 Jun
AWARDED
15 Jun
—
Awarded
Tender
FTS
GE
GENOMICS ENGLAND LIMITED
IP Licensing to support internal training programme
· Published 15 Jun
AWARDED
15 Jun
—
Awarded
Tender
FTS
SW
South Western Ambulance Service NHS Foundation Trust
Provision of Taxi Services for SWASFT
· Published 15 Jun
AWARDED
15 Jun
—
Awarded
Tender
FTS · Services
DP
Devon Partnership NHS Trust
Adult Mental Health Inpatient Service
· Published 15 Jun
AWARDED
15 Jun
—
Awarded
Tender
FTS
GE
GENOMICS ENGLAND LIMITED
Valiantys Total Care Support 26-27
· Published 15 Jun
AWARDED
15 Jun
—
Awarded
Tender
CF
CB
Central Bedfordshire Council
CBC-1934-Q-DS Shefford Riverside Path Works 2026 - AWARD
Construction work· Published 15 Jun
AWARDED
15 Jun
—
Awarded
Tender
FTS
SC
Somerset Council
Polden Bower extension
· Published 15 Jun
AWARDED
15 Jun
—
Awarded
Tender
FTS
NE
NHS England
UKPHR Specialist Registration by Portfolio Route London Support Offer
· Published 15 Jun
AWARDED
15 Jun
—
Awarded
Tender
FTS · Services
LC
Liverpool City Region Combined Authority
Consultancy support for baselining and interim evaluation of the City Region Sustainable Transport Settlement (CRSTS) programme
· Published 15 Jun
AWARDED
15 Jun
—
Awarded
Tender
FTS
LB
London Borough of Brent
Bill Payment Services
· Published 15 Jun
AWARDED
15 Jun
£6k
Awarded
Below-thresh.
CF
DO
Department of Health and Social Care (T&T)
Family Nurse Partnership Learning Platform 26-27
IT services· Published 15 Jun
AWARDED
15 Jun
—
Awarded
Tender
FTS · Supplies
PC
PLYMOUTH COMMUNITY HOMES LIMITED
Light Commercial Vehicle
· Published 15 Jun
Page 291 of 23300
PreviousNext