PS.
PublicSupply
account_balanceBuyersbusinessSuppliersdescriptionNotices

Procurement notices · Find a Tender + Contracts Finder

Notices

Every UK public-sector procurement notice in one board — open opportunities, closed tenders, awards, and pre-market signals. Filter by deadline, value or CPV, and save your search as an alert.

FiltersReset all
Quick views
  • All open noticesLive opportunities
  • Closing today / tomorrow
  • Closing this week
  • Newly published (24h)
  • High value (£10m+)
  • Awards · last 7 daysMarket signal
  • Pre-market signalsFuture procurements
  • Recently closedAwaiting outcome
  • All noticesEvery PA23 type
Type
  • All
  • Services
  • Supplies
  • Works
Value
  • Any
  • £100k+
  • £1m+
  • £10m+
  • £100m+
Published
  • Any
  • Last 24 hours
  • Last 7 days
  • Last 30 days
Category
  • All categories
  • IT services
  • Software packages
  • Business services
  • Health & social
  • Construction work
  • Medical equipment
  • Architecture & engineering
  • Repair & maintenance
  • Financial services
  • Education & training
ActiveView: Awarded×Clear all
verified_userData sourced from Contracts Finder, Find a Tender, and Companies House.
Contracts Finder ↗Find a Tender ↗Procurement Act 2023 ↗
Closing 24h
4
Open notices
Closing this week
5
Don’t miss
Open · all
70,824
Live opportunities
Posted · 24h
81
New notices
Posted · 30d
6,202
All notice types
Awarded · 7d
760
Market signal

Notice peek

×
HR
TenderFTS · 05085d

HMRC Contact Centre as a Service (CCaaS)

HM Revenue & Customs
Status
complete
Awarded
—
Published
02 Jun 2026

Key facts

Notice ID
ocds-h6vhtk-05085d
Awarded to
CAPGEMINI UK PLC
Source
Find a Tender

Timeline

  1. Published
    02 Jun 2026

Description

Provision of an implementation partner and CCaaS software vendor to support development of a CCaaS solution to replace its current legacy services. The CCaaS Programme aims to procure a solution encompassing: 1. The provision of product licenses and future acquisition/development of associated add-on products. 2. Service design, implementation and configuration services. 3. Run & support services, including proactive maintenance and testing. 4. Ongoing optimisation of services with the potential for innovation and transformation The procurement process conducted was as follows: Phase 1 - Conditions of Participation - Participants = 13 Suppliers who registered interest in participating in the CCaaS procurement were issued a Conditions of Participation Questionnaire. This included compliance questions, Financial Viability Risk Assessments and several qualitative questions. 13 responses were submitted. Evaluation was conducted against this questionnaire with the top scoring 6 responders being invited to submit initial tenders. Phase 2 - Invitation to Submit Initial Tender - Participants = 5 The top scoring 6 bidders were invited submit initial tenders inclusive of qualitative questions, functional and non-functional requirements, and initial pricing model. 5 initial tenders were submitted by the closing date. An initial Price Per Quality Point (PQP) score was calculated, with the top 3 bidders being taken through to the following Product Validation exercise. Phase 3 - Product Validation Stage - Participants = 3 The 3 highest scoring bidders were invited to participate in a Product Validation Stage. This exercise required participants to configure and demonstrate their proposed solutions against a series of business outcomes, with detailed requirements to be demonstrated in each outcome. The top placed 2 bidders were advanced to Negotiation. Phase 4 - Negotiation - Participants = 2 The down-selected 2 bidders were invited to take part in a series of negotiation workshops aligned to the negotiable contract terms. Suppliers were required to ensure that they provided solutions which met the Authority's required outcomes within the Model Services Contract. Both bidders successfully completed this phase. Phase 5 - Invitation to Submit Final Tenders (ISFT) - Participants = 2 Following negotiation, the two final bidders were invited to submit final tenders and pricing models. These were evaluated and awarded a final PQP score. The top placed scoring bidder has been selected as the Preferred Bidder.

You might also see

  • All HM Revenue & Customs notices →
Open full notice ↗View in this tab
465,981 noticesawarded · sorted by publication date
Page 294 of 23300
Time to close
Value
Type
Buyer
Notice
AWARDED
15 Jun
—
Awarded
Tender
FTS
LC
Leeds City Council
Farsley Farfield Primary School Roofing Works, PMP26
· Published 15 Jun
AWARDED
15 Jun
—
Awarded
Tender
FTS
AW
Atomic Weapons Establishment
Supply, Installation and Commissioning of Circuit Breakers
· Published 15 Jun
AWARDED
15 Jun
—
Awarded
Tender
FTS
SC
Southampton City Council
Waste Strategic Support Proposal
· Published 15 Jun
AWARDED
15 Jun
—
Awarded
Tender
FTS
CO
City of Bradford Metropolitan District Council
Collection & Processing of Wood Waste
· Published 15 Jun
AWARDED
14 Jun
—
Awarded
Tender
FTS · Works
SE
Southern Electric Power Distribution plc
Distribution Overhead Line Works South (up to 33kV)
Construction work· Published 14 Jun
AWARDED
14 Jun
—
Awarded
Tender
FTS
EC
Essex County Council
Transforming Care Supported Living Projects
· Published 14 Jun
AWARDED
14 Jun
—
Awarded
Tender
FTS
DA
Durham Aged Mineworkers' Homes Association
Laundry Equipment - Bulmer & Rutherford House
· Published 14 Jun
AWARDED
13 Jun
—
Awarded
Tender
FTS · Supplies
UO
UNIVERSITY OF GLOUCESTERSHIRE
Cloud based academic timetabling system
Software packages· Published 13 Jun
AWARDED
12 Jun
—
Awarded
Tender
FTS
NE
NHS England
Provision of Psychology Support for trainee doctors, dentists & pharmacists EoE
· Published 12 Jun
AWARDED
12 Jun
—
Awarded
Tender
FTS
SL
South London and Maudsley
VCSE - Housing and Social Support Navigation Service - (Lot 2)
· Published 12 Jun
AWARDED
12 Jun
£26k
Awarded
Below-thresh.
CF
UL
United Lincolnshire Hospitals NHS Trust
Switchboard Console Software
Software packages· Published 12 Jun
AWARDED
12 Jun
—
Awarded
Tender
FTS
WB
West Berkshire Council
West Berkshire Highways Term Maintenance Contract
· Published 12 Jun
AWARDED
12 Jun
—
Awarded
Tender
FTS
LC
Leicester City Council
The Provision of an Income Management System & Associated Services
· Published 12 Jun
AWARDED
12 Jun
—
Awarded
Tender
FTS
CO
Corporate Officer of the House of Lords
Storage & Fulfilment for Participation
· Published 12 Jun
AWARDED
12 Jun
—
Awarded
Tender
FTS
CC
Coventry City Council (COV)
COV - Hire of Plant with Operator (2026)
· Published 12 Jun
AWARDED
12 Jun
—
Awarded
Tender
CF
HE
Homes England (the name adopted by the Homes and Communities Agency)
National Housing Bank Ltd - Monitoring Surveyor - Baschurch, Shropshire
Real estate· Published 12 Jun
AWARDED
12 Jun
—
Awarded
Tender
FTS
LC
Leicester City Council
The Provision of an Income Management System & Associated Services
· Published 12 Jun
AWARDED
12 Jun
£26k
Awarded
Below-thresh.
CF
UL
United Lincolnshire Hospitals NHS Trust
Switchboard Console Software
Software packages· Published 12 Jun
AWARDED
12 Jun
—
Awarded
Tender
FTS
LB
London Borough of Harrow
Parental Support ADHD and Autism
· Published 12 Jun
AWARDED
12 Jun
—
Awarded
Tender
CF
O
Ofgem
2026-050 Recruitment Campaign for CEO
Business services· Published 12 Jun
Page 294 of 23300
PreviousNext