PS.
PublicSupply
account_balanceBuyersbusinessSuppliersdescriptionNotices

Procurement notices · Find a Tender + Contracts Finder

Notices

Every UK public-sector procurement notice in one board — open opportunities, closed tenders, awards, and pre-market signals. Filter by deadline, value or CPV, and save your search as an alert.

FiltersReset all
Quick views
  • All open noticesLive opportunities
  • Closing today / tomorrow
  • Closing this week
  • Newly published (24h)
  • High value (£10m+)
  • Awards · last 7 daysMarket signal
  • Pre-market signalsFuture procurements
  • Recently closedAwaiting outcome
  • All noticesEvery PA23 type
Type
  • All
  • Services
  • Supplies
  • Works
Value
  • Any
  • £100k+
  • £1m+
  • £10m+
  • £100m+
Published
  • Any
  • Last 24 hours
  • Last 7 days
  • Last 30 days
Category
  • All categories
  • IT services
  • Software packages
  • Business services
  • Health & social
  • Construction work
  • Medical equipment
  • Architecture & engineering
  • Repair & maintenance
  • Financial services
  • Education & training
ActiveView: Awarded×Clear all
verified_userData sourced from Contracts Finder, Find a Tender, and Companies House.
Contracts Finder ↗Find a Tender ↗Procurement Act 2023 ↗
Closing 24h
4
Open notices
Closing this week
5
Don’t miss
Open · all
70,824
Live opportunities
Posted · 24h
171
New notices
Posted · 30d
6,297
All notice types
Awarded · 7d
812
Market signal

Notice peek

×
HR
TenderFTS · 05085d

HMRC Contact Centre as a Service (CCaaS)

HM Revenue & Customs
Status
complete
Awarded
—
Published
02 Jun 2026

Key facts

Notice ID
ocds-h6vhtk-05085d
Awarded to
CAPGEMINI UK PLC
Source
Find a Tender

Timeline

  1. Published
    02 Jun 2026

Description

Provision of an implementation partner and CCaaS software vendor to support development of a CCaaS solution to replace its current legacy services. The CCaaS Programme aims to procure a solution encompassing: 1. The provision of product licenses and future acquisition/development of associated add-on products. 2. Service design, implementation and configuration services. 3. Run & support services, including proactive maintenance and testing. 4. Ongoing optimisation of services with the potential for innovation and transformation The procurement process conducted was as follows: Phase 1 - Conditions of Participation - Participants = 13 Suppliers who registered interest in participating in the CCaaS procurement were issued a Conditions of Participation Questionnaire. This included compliance questions, Financial Viability Risk Assessments and several qualitative questions. 13 responses were submitted. Evaluation was conducted against this questionnaire with the top scoring 6 responders being invited to submit initial tenders. Phase 2 - Invitation to Submit Initial Tender - Participants = 5 The top scoring 6 bidders were invited submit initial tenders inclusive of qualitative questions, functional and non-functional requirements, and initial pricing model. 5 initial tenders were submitted by the closing date. An initial Price Per Quality Point (PQP) score was calculated, with the top 3 bidders being taken through to the following Product Validation exercise. Phase 3 - Product Validation Stage - Participants = 3 The 3 highest scoring bidders were invited to participate in a Product Validation Stage. This exercise required participants to configure and demonstrate their proposed solutions against a series of business outcomes, with detailed requirements to be demonstrated in each outcome. The top placed 2 bidders were advanced to Negotiation. Phase 4 - Negotiation - Participants = 2 The down-selected 2 bidders were invited to take part in a series of negotiation workshops aligned to the negotiable contract terms. Suppliers were required to ensure that they provided solutions which met the Authority's required outcomes within the Model Services Contract. Both bidders successfully completed this phase. Phase 5 - Invitation to Submit Final Tenders (ISFT) - Participants = 2 Following negotiation, the two final bidders were invited to submit final tenders and pricing models. These were evaluated and awarded a final PQP score. The top placed scoring bidder has been selected as the Preferred Bidder.

You might also see

  • All HM Revenue & Customs notices →
Open full notice ↗View in this tab
465,981 noticesawarded · sorted by publication date
Page 298 of 23300
Time to close
Value
Type
Buyer
Notice
AWARDED
12 Jun
—
Awarded
Tender
FTS
VH
VICO HOMES LIMITED
Display screens
· Published 12 Jun
AWARDED
12 Jun
—
Awarded
Tender
FTS
LB
London Borough of Hillingdon
Statutory Educational Psychology services
· Published 12 Jun
AWARDED
12 Jun
—
Awarded
Tender
FTS · Services
UO
University of Strathclyde
Oxford University Press (OUP) Read and Publish 2026-2028 (JISC)
Education & training· Published 12 Jun
AWARDED
12 Jun
—
Awarded
Tender
FTS
BC
Bournemouth Christchurch and Poole Council
Kitchen & Bathroom Renewals
· Published 12 Jun
AWARDED
12 Jun
—
Awarded
Tender
FTS
PH
PLATFORM HOUSING LIMITED
Board Portal
· Published 12 Jun
AWARDED
12 Jun
—
Awarded
Tender
FTS
SL
South London and Maudsley
VCSE - Mental Health Crisis Prevention and Outreach Service LOT 1
· Published 12 Jun
AWARDED
12 Jun
—
Awarded
Tender
FTS
YW
YORKSHIRE WATER SERVICES LIMITED
CM3842 Technical Services and Assurance Framework
· Published 12 Jun
AWARDED
12 Jun
—
Awarded
Tender
CF
BD
Braintree District Council
GB-Braintree: TPPL Braintree District Council NEPO GM & P Lot 1 - 18 x Various GMP Equipment (New) (28236)
Furniture & furnishings· Published 12 Jun
AWARDED
12 Jun
—
Awarded
Tender
FTS
PA
Police and Crime Commissioner for South Wales
Generator & Changeover Switch Project
· Published 12 Jun
AWARDED
12 Jun
—
Awarded
Tender
FTS
LC
Leicester City Council
PAN3465 - Provision of Tipper / Tool Pod
· Published 12 Jun
AWARDED
12 Jun
—
Awarded
Tender
FTS
NE
NHS England
Development of ABR peer review External Quality Assurance system
· Published 12 Jun
AWARDED
12 Jun
—
Awarded
Tender
FTS
RC
Rhondda Cynon Taf CBC
Darrenlas Primary WC Refurb
· Published 12 Jun
AWARDED
12 Jun
—
Awarded
Tender
FTS
BT
Bradford Teaching Hospitals NHS Foundation Trust
C450827 - Waiver for CAM+ Subscription Renewal
· Published 12 Jun
AWARDED
12 Jun
£25k
Awarded
Below-thresh.
CF
CQ
Care Quality Commission
Employee Benefits
Administration services· Published 12 Jun
AWARDED
12 Jun
—
Awarded
Tender
FTS · Services
CA
Cardiff and Vale University Health Board
INSPECTION AND AUDIT APPLICATION TOOL
Business services· Published 12 Jun
AWARDED
12 Jun
—
Awarded
Tender
FTS
UO
UNIVERSITY OF LANCASTER
General Waste (Lot One) and Recyclate & Food Waste (Lot Two) Collection Services
· Published 12 Jun
AWARDED
12 Jun
—
Awarded
Tender
CF
LC
Leicestershire County Council
Mainstream Bus S31 The Priory Belvoir Academy
Transport services· Published 12 Jun
AWARDED
12 Jun
—
Awarded
Tender
FTS
CP
Crescent Purchasing Consortium Limited
Invitation to Tender (ITT) - Construction & Capital Works
· Published 12 Jun
AWARDED
12 Jun
—
Awarded
Tender
CF
CO
Cabinet Office
Provision of Legal Services
Business services· Published 12 Jun
AWARDED
12 Jun
£4.5m
Awarded
Tender
CF
D
DHSC
DHSC - Digital Service Delivery and Support
IT services· Published 12 Jun
Page 298 of 23300
PreviousNext