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175,267 noticesclosed · sorted by publication date

Page 299 of 8764

Time to close

Value

Type

Buyer

Notice

CLOSED

21 Feb

£50k

Estimated

Closed

Newlon Housing Trust

GB-London: Concierge Services

Repair & maintenance· Published 20 Feb

CLOSED

01 Jun

£56.6m

Estimated

Closed

Bedford Borough Council

The Supply of Electric Vehicle Charging Infrastructure and Associated Services 2025-2040

Construction work· Published 20 Feb

CLOSED

09 Apr

£3.6bn

Estimated

Closed

Warwickshire County Council

WCC - Home Care Services

Health & social· Published 20 Feb

CLOSED

26 Feb

—

Estimated

Closed

SKANSKA CONSTRUCTION UK LIMITED

Soil Quality Monitoring

Mining & minerals· Published 20 Feb

CLOSED

20 Mar

£800k

Estimated

Closed

Newcastle City Council

Paint Pack Supply

Construction materials· Published 20 Feb

CLOSED

31 Mar

—

Estimated

Closed

Foreign Commonwealth and Development Office

Asia Pacific Regional Benefits Manager (APAC RBM)

Financial services· Published 20 Feb

CLOSED

20 Feb

—

Estimated

Closed

FTS · Services

UK Research & Innovation

The Provision of Patent and Trademark Attorney Services

· Published 20 Feb

CLOSED

17 Feb

—

Estimated

Closed

UK Research & Innovation

The Provision of Patent and Trademark Attorney Services

Business services· Published 20 Feb

CLOSED

28 Mar

—

Estimated

Closed

UNIVERSITY OF DERBY

Fire Door Inspections & Remedial works

Construction materials· Published 20 Feb

CLOSED

17 Apr

—

Estimated

Closed

Wiltshire Council

CS1966 District Specialist Centre (DSC) Windmill Hill, Tidworth

Education & training· Published 20 Feb

CLOSED

22 Apr

—

Estimated

Closed

EN Procure Ltd

DPS for Compliance Works (2025)

Construction work· Published 20 Feb

CLOSED

28 Mar

£16.0m

Estimated

Closed

South Yorkshire Pensions Authority

Investment Management Services

Financial services· Published 20 Feb

CLOSED

20 Mar

—

Estimated

Closed

UNITED KINGDOM NATIONAL NUCLEAR LABORATORY LIMITED

FORTRAN Programmer Support

Software packages· Published 20 Feb

CLOSED

03 Mar

£10k

Estimated

Closed

Surrey Heath Borough Council

GB-Camberley: Supply and Installation of Lighting at Main Square Car Park, Camberley

Electrical machinery· Published 20 Feb

CLOSED

03 Apr

£1.1m

Estimated

Closed

Liverpool City Region Combined Authority

Oceanographic and Water Quality Monitoring Mersey Estuary

Architecture & engineering· Published 20 Feb

CLOSED

21 Mar

£2.5m

Estimated

Closed

London Borough of Brent

Rough Sleepers' Service to Deliver a Rough Sleepers' Outreach, Housing Advice & Resettlement Service

Health & social· Published 20 Feb

CLOSED

24 Mar

£470k

Estimated

Closed

Nuclear Restoration Services Limited (Dounreay)

Maintenance and Replacement of Compressor Equipment at NRS Limited (Dounreay)

Repair & maintenance· Published 20 Feb

CLOSED

06 Mar

—

Estimated

Closed

North Lincolnshire Council

North Lincolnshire Council are looking to contract for a Digital Platform for The Healthy Me Programme, design, build, host and maintain

IT services· Published 20 Feb

CLOSED

31 Mar

£311k

Estimated

Closed

Department of Health and Social Care (T&T)

DHSC: NHSPP: Lampard Inquiry - Emotional Support FY24/25

Health & social· Published 20 Feb

CLOSED

01 Apr

£218k

Estimated

Closed

Hull University Teaching Hospitals NHS Trust

CARDIOPLEGIA DEVICES

Medical equipment· Published 20 Feb

Page 299 of 8764

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Notice peek

ClosedCF · c778fcabf8c9

Service Complaints Adjudicator

Legal Ombudsman

Status

Closed

Estimated

—

Published

24 Jan 2025

Key facts

Notice ID: cf-a5c7b5c4-06ef-4c95-8184-c778fcabf8c9
CPV code: 79000000 · Business services
Source: Contracts Finder

Timeline

Published
24 Jan 2025

Description

The Legal Ombudsman for England and Wales was set up by the OLC under the Legal Services Act 2007. The OLC is the statutory body responsible for establishing and administering the Legal Ombudsman scheme. Our Scheme Rules are approved by the Legal Services Board and the Lord Chancellor as required by the Legal Services Act 2007. The rules set out the framework for how the Legal Ombudsman resolves complaints about legal services, and can be downloaded here. The Service Complaints Adjudicator (SCA) role sits within our service complaints process. They provide a final opportunity for customers to escalate their unresolved concerns about our customer service to an independent person. The adjudicator will consider whether the Legal Ombudsman has appropriately addressed the concerns, and if appropriate to do so, they will make recommendations for improvement. Appointed by the OLC Board, the adjudicator acts as a point of insight and assurance to the board and stakeholders. Reporting to the board twice a year, the adjudicator will also provide an annual report that is incorporated into the OLC and Chief Ombudsman Statutory Annual Report. The number of service complaints that escalate to the SCA each year can vary, but it is usually between 15 to 20. This is often 1 or 2 cases per month, but the work can be more sporadic and there may be months with no referrals at all. The time spent dealing with each case will vary depending on both the number of concerns raised and the complexity of those concerns. The SCA will be expected to read the Legal Ombudsman's final response to the complaint and the customer's representations in response. In making their decision and any recommendation, the SCA will also have full access to our guidance and policy documents; along with all records and call recordings relating to the customer's concerns. Allowing for reading and review; communication with our service complaints team or customer (if required); and writing their report, we would not expect an individual case to take more than 10 hours of the adjudicator's time. The average case time is expected to be 6 hours. The contract will commence on 1 April 2025 for a two-year period initially, with the option to extend for 2 periods of 1 year a time (a 2 +1 +1 contract). The current value of the contract is £20k pa. Your quote should include VAT and will be payable 1/4ly in arrears. The ITT pack is added as an attachment or is available from procurement@legalombudsman.org.uk Key Dates are: Procurement Activities Date Publication of Invitation for Tender 24 January 2025 Deadline for receipt of questions 31 January 2025 Deadline for responding to questions 5 February 2025 Deadline for receipt of tenders 5pm 13 February 2025 Shortlisting 21 February 2025 Interview shortlisted bidders 5 March 2025 Contract awarded w/c 10 March Contract commencement 1 April 2025 Induction and training 1-4 April 2025