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Time to close

Value

Type

Buyer

Notice

CLOSED

01 Jun

£360k

Estimated

Closed

DEFRA

Canvey Pump Inspection

Architecture & engineering· Published 26 Jun

CLOSED

31 May

—

Estimated

Closed

BIP SOLUTIONS LIMITED

Handling of Recyclable Materials

Sewage & refuse· Published 26 Jun

CLOSED

26 Jun

—

Estimated

Closed

FTS · Services

Bristol City Council

JNC Chief Officer Job Evaluation

· Published 26 Jun

CLOSED

25 Jun

—

Estimated

Modification

FTS

UK Research and Innovation

UKRI 5511

· Published 25 Jun

CLOSED

25 Jun

—

Estimated

Modification

FTS

HOME GROUP LIMITED

Framework for Planned Works in London

· Published 25 Jun

CLOSED

25 Jun

—

Estimated

Modification

FTS

The North Yorkshire Council

Legal Case Management System

· Published 25 Jun

CLOSED

03 Jul

£3k

Estimated

Closed

ELLESMERE TOWN COUNCIL

Ellesmere Town Council Sanitary Disposal and Servicing

Administration services· Published 25 Jun

CLOSED

25 Jun

—

Estimated

Closed

FTS · Services

Aberdeenshire Council

2135 - RTPI Cloud Hosted System (Multi-lot)

Software packages· Published 25 Jun

CLOSED

25 Jun

—

Estimated

Modification

FTS

Herefordshire Council

Tender for the provision of an English for speakers of other languages (ESOL) service

· Published 25 Jun

CLOSED

25 Jun

—

Estimated

Modification

FTS

GLF SCHOOLS

Wifi Infrastructure Upgrade

· Published 25 Jun

CLOSED

24 Jun

—

Estimated

Modification

FTS

Queen's University Belfast

250286 Framework Agreement for the Provision of Specialist and Executive Search Services

· Published 24 Jun

CLOSED

24 Jun

—

Estimated

Closed

FTS · Works

NHS Greater Glasgow and Clyde

Pipework Maintenance and Repair

Construction work· Published 24 Jun

CLOSED

24 Jun

—

Estimated

Modification

FTS

Defence Equipment and Support

714597452 - Handheld Metal, Low Metal Detector

· Published 24 Jun

CLOSED

24 Jun

—

Estimated

Modification

FTS

LIVEWEST HOMES LIMITED

Windows and Doors - Competitive Flexible Procedure

· Published 24 Jun

CLOSED

24 Jun

—

Estimated

Closed

FTS · Services

Rhondda Cynon Taf CBC

Hostel Provision (Temporary supported accommodation) in Rhondda Cynon Taf

Other services· Published 24 Jun

CLOSED

24 Jun

—

Estimated

Modification

FTS

THOMAS DEACON EDUCATION TRUST

Payroll Software and Managed BACS Service

· Published 24 Jun

CLOSED

24 Jun

—

Estimated

Modification

FTS

Luminate Education Group

LEG T183 CAFM System (Phase 1)

· Published 24 Jun

CLOSED

23 Jun

—

Estimated

Modification

FTS

Aspire Housing

Legionella Risk Assessments

· Published 23 Jun

CLOSED

23 Jun

—

Estimated

Modification

FTS

Blackpool Council

Provision of CCTV Equipment 2026

· Published 23 Jun

CLOSED

23 Jun

—

Estimated

Modification

FTS

ulster university

Smoke Ventilation Maintenance Services

· Published 23 Jun

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Notice peek

ClosedCF · c3309872227d

GB-London: Stakeholder reputation and customer satisfaction measurement at the Heritage Fund

National Heritage Memorial Fund

Status

Closed

Estimated

£50k

Published

03 Dec 2024

Key facts

Notice ID: cf-e6c67861-f35c-4701-ac79-c3309872227d
CPV code: 79419000 · Business services
Source: Contracts Finder

Timeline

Published
03 Dec 2024

Description

In the first year of Heritage 2033, the Heritage Fund designed a new Impact Framework to allow the Heritage Fund to evaluate and assess the impact of our funding over the next 10 years. Work is underway to introduce qualitative and quantitative measures which will be used to understand if we are delivering against the long-term ambitions of our strategy. Alongside the development of this Impact Framework, the senior team wish to improve the approach to performance measurement and reporting through a revision of the suite of management information and key performance indicators that inform decision making and help senior management with oversight of delivery. Management information (MI) in this context refers to data that is used by the Heritage Fund to help make decisions about how the organisation is run. MI can take the form of reports, charts and graphs; but it should allow performance to be tracked over time. Areas of the MI are already under development covering financial, operational and workforce measures, however there is a need to develop regular reporting on customer satisfaction and stakeholder reputation. We are seeking a service provider who will work with the Heritage Fund to develop the MI for customer satisfaction and stakeholder reputation drawing on existing sources of information at the Heritage Fund as well as wider best practice. The provider will then recommend a series of Gold/Silver/Bronze level options for future information and measures that could be delivered using existing systems without significant additional investment.