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175,267 noticesclosed · sorted by publication date

Page 300 of 8764

Time to close

Value

Type

Buyer

Notice

CLOSED

24 Mar

—

Estimated

Closed

Somerset Council

Security Services and Servicing, Testing and Inspection of Alarms and Suppression Systems 2025

Electrical machinery· Published 20 Feb

CLOSED

25 Mar

—

Estimated

Closed

NORTH TYNESIDE COUNCIL

Processing of Recyclable Materials including through a materials Recycling Facility

Sewage & refuse· Published 20 Feb

CLOSED

19 Mar

£250k

Estimated

Closed

Sunderland College

Website Design, Build and Support

IT services· Published 20 Feb

CLOSED

12 Mar

£7.5m

Estimated

Closed

The Christie NHS Foundation Trust

Serviced Apartments Accommodation

Other services· Published 20 Feb

CLOSED

13 Mar

£45k

Estimated

Closed

Liverpool City Region Combined Authority

Race Equality Hub - Third Sector Diversity Project

Other services· Published 20 Feb

CLOSED

28 Feb

£30k

Estimated

Closed

BRITISH COUNCIL(THE)

MKT campaign for summer 2025

Business services· Published 20 Feb

CLOSED

20 Feb

£179k

Estimated

Closed

BRITISH COUNCIL(THE)

Visa and Work Permit Services in Thailand

Printed matter· Published 20 Feb

CLOSED

04 Apr

—

Estimated

Closed

University Hospitals of Leicester NHS Tr

Technology Enabled Virtual Wards

Software packages· Published 20 Feb

CLOSED

17 Mar

—

Estimated

Closed

London Borough of Newham

Local Healthwatch and the NHS Complaints Advocacy Service

Health & social· Published 19 Feb

CLOSED

20 Mar

—

Estimated

Closed

Kent Fire & Rescue Service

C24076 The Provision, Servicing and Maintenance of UPS and Generators

Electrical machinery· Published 19 Feb

CLOSED

10 Mar

£10k

Estimated

Closed

West London Waste Authority

HR Strategic Support, Advice & Complex HR Mentorship West London Waste Authority (WLWA)

Business services· Published 19 Feb

CLOSED

19 Mar

—

Estimated

Closed

Government Digital Service

Payment Provider for GOV.UK Pay

IT services· Published 19 Feb

CLOSED

30 Apr

—

Estimated

Closed

Peabody Trust

PE0565 - Asbestos Services Framework

Construction work· Published 19 Feb

CLOSED

28 Mar

—

Estimated

Closed

British Transport Police

The Provision of a Kennelling Provider for Seized and Dangerous Dogs

Other services· Published 19 Feb

CLOSED

17 Mar

—

Estimated

Closed

General Medical Council (GMC)

Primary Source Verification for Overseas Doctors

Education & training· Published 19 Feb

CLOSED

11 Apr

—

Estimated

Closed

Peabody Trust

PE0602 Mechanical and Electrical Building Services Repairs, Maintenance and Compliance Programme

Repair & maintenance· Published 19 Feb

CLOSED

04 Apr

£800k

Estimated

Closed

VIA EAST MIDLANDS LIMITED

Lady Bay Bridge Painting

Construction work· Published 19 Feb

CLOSED

21 Mar

£280k

Estimated

Closed

Warwick District Council

WDC - Inspection and Maintenance of Rural Footway lighting within Warwick District

Transport equipment· Published 19 Feb

CLOSED

21 Mar

£4.0m

Estimated

Closed

capitalEsourcing

Voids and Internal Refurbishment to Lancaster West Estate (Ref 453)

Construction work· Published 19 Feb

CLOSED

21 Mar

£255k

Estimated

Closed

Portsmouth City Council

Dunsbury Park - Grounds Maintenance

Agriculture & forestry· Published 19 Feb

Page 300 of 8764

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Notice peek

ClosedCF · c778fcabf8c9

Service Complaints Adjudicator

Legal Ombudsman

Status

Closed

Estimated

—

Published

24 Jan 2025

Key facts

Notice ID: cf-a5c7b5c4-06ef-4c95-8184-c778fcabf8c9
CPV code: 79000000 · Business services
Source: Contracts Finder

Timeline

Published
24 Jan 2025

Description

The Legal Ombudsman for England and Wales was set up by the OLC under the Legal Services Act 2007. The OLC is the statutory body responsible for establishing and administering the Legal Ombudsman scheme. Our Scheme Rules are approved by the Legal Services Board and the Lord Chancellor as required by the Legal Services Act 2007. The rules set out the framework for how the Legal Ombudsman resolves complaints about legal services, and can be downloaded here. The Service Complaints Adjudicator (SCA) role sits within our service complaints process. They provide a final opportunity for customers to escalate their unresolved concerns about our customer service to an independent person. The adjudicator will consider whether the Legal Ombudsman has appropriately addressed the concerns, and if appropriate to do so, they will make recommendations for improvement. Appointed by the OLC Board, the adjudicator acts as a point of insight and assurance to the board and stakeholders. Reporting to the board twice a year, the adjudicator will also provide an annual report that is incorporated into the OLC and Chief Ombudsman Statutory Annual Report. The number of service complaints that escalate to the SCA each year can vary, but it is usually between 15 to 20. This is often 1 or 2 cases per month, but the work can be more sporadic and there may be months with no referrals at all. The time spent dealing with each case will vary depending on both the number of concerns raised and the complexity of those concerns. The SCA will be expected to read the Legal Ombudsman's final response to the complaint and the customer's representations in response. In making their decision and any recommendation, the SCA will also have full access to our guidance and policy documents; along with all records and call recordings relating to the customer's concerns. Allowing for reading and review; communication with our service complaints team or customer (if required); and writing their report, we would not expect an individual case to take more than 10 hours of the adjudicator's time. The average case time is expected to be 6 hours. The contract will commence on 1 April 2025 for a two-year period initially, with the option to extend for 2 periods of 1 year a time (a 2 +1 +1 contract). The current value of the contract is £20k pa. Your quote should include VAT and will be payable 1/4ly in arrears. The ITT pack is added as an attachment or is available from procurement@legalombudsman.org.uk Key Dates are: Procurement Activities Date Publication of Invitation for Tender 24 January 2025 Deadline for receipt of questions 31 January 2025 Deadline for responding to questions 5 February 2025 Deadline for receipt of tenders 5pm 13 February 2025 Shortlisting 21 February 2025 Interview shortlisted bidders 5 March 2025 Contract awarded w/c 10 March Contract commencement 1 April 2025 Induction and training 1-4 April 2025