PS.
PublicSupply
account_balanceBuyersbusinessSuppliersdescriptionNotices

Procurement notices · Find a Tender + Contracts Finder

Notices

Every UK public-sector procurement notice in one board — open opportunities, closed tenders, awards, and pre-market signals. Filter by deadline, value or CPV, and save your search as an alert.

FiltersReset all
Quick views
  • All open noticesLive opportunities
  • Closing today / tomorrow
  • Closing this week
  • Newly published (24h)
  • High value (£10m+)
  • Awards · last 7 daysMarket signal
  • Pre-market signalsFuture procurements
  • Recently closedAwaiting outcome
  • All noticesEvery PA23 type
Type
  • All
  • Services
  • Supplies
  • Works
Value
  • Any
  • £100k+
  • £1m+
  • £10m+
  • £100m+
Published
  • Any
  • Last 24 hours
  • Last 7 days
  • Last 30 days
Category
  • All categories
  • IT services
  • Software packages
  • Business services
  • Health & social
  • Construction work
  • Medical equipment
  • Architecture & engineering
  • Repair & maintenance
  • Financial services
  • Education & training
ActiveView: Awarded×Clear all
verified_userData sourced from Contracts Finder, Find a Tender, and Companies House.
Contracts Finder ↗Find a Tender ↗Procurement Act 2023 ↗
Closing 24h
4
Open notices
Closing this week
5
Don’t miss
Open · all
70,824
Live opportunities
Posted · 24h
167
New notices
Posted · 30d
6,763
All notice types
Awarded · 7d
864
Market signal

Notice peek

×
HR
TenderFTS · 05085d

HMRC Contact Centre as a Service (CCaaS)

HM Revenue & Customs
Status
complete
Awarded
—
Published
02 Jun 2026

Key facts

Notice ID
ocds-h6vhtk-05085d
Awarded to
CAPGEMINI UK PLC
Source
Find a Tender

Timeline

  1. Published
    02 Jun 2026

Description

Provision of an implementation partner and CCaaS software vendor to support development of a CCaaS solution to replace its current legacy services. The CCaaS Programme aims to procure a solution encompassing: 1. The provision of product licenses and future acquisition/development of associated add-on products. 2. Service design, implementation and configuration services. 3. Run & support services, including proactive maintenance and testing. 4. Ongoing optimisation of services with the potential for innovation and transformation The procurement process conducted was as follows: Phase 1 - Conditions of Participation - Participants = 13 Suppliers who registered interest in participating in the CCaaS procurement were issued a Conditions of Participation Questionnaire. This included compliance questions, Financial Viability Risk Assessments and several qualitative questions. 13 responses were submitted. Evaluation was conducted against this questionnaire with the top scoring 6 responders being invited to submit initial tenders. Phase 2 - Invitation to Submit Initial Tender - Participants = 5 The top scoring 6 bidders were invited submit initial tenders inclusive of qualitative questions, functional and non-functional requirements, and initial pricing model. 5 initial tenders were submitted by the closing date. An initial Price Per Quality Point (PQP) score was calculated, with the top 3 bidders being taken through to the following Product Validation exercise. Phase 3 - Product Validation Stage - Participants = 3 The 3 highest scoring bidders were invited to participate in a Product Validation Stage. This exercise required participants to configure and demonstrate their proposed solutions against a series of business outcomes, with detailed requirements to be demonstrated in each outcome. The top placed 2 bidders were advanced to Negotiation. Phase 4 - Negotiation - Participants = 2 The down-selected 2 bidders were invited to take part in a series of negotiation workshops aligned to the negotiable contract terms. Suppliers were required to ensure that they provided solutions which met the Authority's required outcomes within the Model Services Contract. Both bidders successfully completed this phase. Phase 5 - Invitation to Submit Final Tenders (ISFT) - Participants = 2 Following negotiation, the two final bidders were invited to submit final tenders and pricing models. These were evaluated and awarded a final PQP score. The top placed scoring bidder has been selected as the Preferred Bidder.

You might also see

  • All HM Revenue & Customs notices →
Open full notice ↗View in this tab
465,981 noticesawarded · sorted by publication date
Page 305 of 23300
Time to close
Value
Type
Buyer
Notice
AWARDED
10 Jun
—
Awarded
Tender
FTS
SL
SWISCO LIMITED
SWI26080 Purchase of Winter Maintenance Gritter Fleet
· Published 10 Jun
AWARDED
10 Jun
£998k
Awarded
Tender
CF
FC
Financial Conduct Authority
Strategic API management solution
IT services· Published 10 Jun
AWARDED
10 Jun
—
Awarded
Tender
CF
MA
MONEY AND PENSIONS SERVICE
Pensions Dashboards Cloud Hosting Services
IT services· Published 10 Jun
AWARDED
10 Jun
£22k
Awarded
Below-thresh.
CF
NB
NHS Business Services Authority
Chartered Manager Level 6 Apprenticeship
Education & training· Published 10 Jun
AWARDED
10 Jun
—
Awarded
Tender
FTS
NC
Nottingham City Council
CPU 7576 Growing up in Nottingham
· Published 10 Jun
AWARDED
10 Jun
—
Awarded
Tender
FTS
DC
Devon County Council
Employment Law Services
· Published 10 Jun
AWARDED
10 Jun
—
Awarded
Tender
FTS
PC
Portsmouth City Council
Security cost service charge recharge - Dunsbury Park
· Published 10 Jun
AWARDED
10 Jun
£320k
Awarded
Tender
CF
LC
Leicester City Council
PAN2754 Washroom Services
Sewage & refuse· Published 10 Jun
AWARDED
10 Jun
—
Awarded
Tender
CF
KC
Kent County Council
SESLIP DPS - Transformation Network Management
Education & training· Published 10 Jun
AWARDED
10 Jun
—
Awarded
Tender
FTS
NC
Nottingham City Council
CPU 8037 Behaviour Change Campaign on Smoking Cessation
· Published 10 Jun
AWARDED
10 Jun
—
Awarded
Tender
FTS
GB
Gateshead Borough Council
Contract for Provision of Topographical Survey Services
· Published 10 Jun
AWARDED
10 Jun
—
Awarded
Tender
FTS
BC
Betsi Cadwaladr University Health Board
BCU-DIR-63043- Maintenance of Community Equipment within Betsi Cadwaladr University Health Board, Flintshire County Council and Denbighshire County Council
· Published 10 Jun
AWARDED
10 Jun
—
Awarded
Tender
FTS
PC
Portsmouth City Council
Demolition of sites 81-83 Clarence Street & Eley Court (78-80 Clarence Street)
· Published 10 Jun
AWARDED
10 Jun
—
Awarded
Tender
FTS
AA
AGRICULTURE AND HORTICULTURE DEVELOPMENT BOARD
Recommended List Variety Trials
· Published 10 Jun
AWARDED
10 Jun
—
Awarded
Tender
FTS
DC
Durham County Council
Design, Supply and Install of Balustrading Coulson Street Offices
· Published 10 Jun
AWARDED
10 Jun
—
Awarded
Tender
CF
HH
Halton Housing
Materials Supply Contract
Construction materials· Published 10 Jun
AWARDED
10 Jun
£73k
Awarded
Below-thresh.
CF
PD
POLICE DIGITAL SERVICE
Malware Analysis tool
Software packages· Published 10 Jun
AWARDED
10 Jun
—
Awarded
Tender
FTS
BE
Blessed Edward Bamber Catholic Multi Academy Trust
Blessed Edward Bamber Catholic Multi-Academy Trust - Electricity 2026
· Published 10 Jun
AWARDED
10 Jun
—
Awarded
Tender
FTS · Services
NH
NORTHAMPTONSHIRE HEALTHCARE NHS FOUNDATION TRUST
Provision of Opthalmology Services
· Published 10 Jun
AWARDED
10 Jun
—
Awarded
Tender
FTS
MO
Met Office
DN773311 Met Office Academic Partnership (MOAP) Science Delivery Framework 2
· Published 10 Jun
Page 305 of 23300
PreviousNext