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175,267 noticesclosed · sorted by publication date

Page 307 of 8764

Time to close

Value

Type

Buyer

Notice

CLOSED

05 Mar

—

Estimated

Closed

ProcurePublic

Demolition Services & Site Enabling Works Framework

Construction work· Published 18 Feb

CLOSED

18 Mar

—

Estimated

Closed

Sevenoaks District Council

Invest West Kent Business Support Programme

Business services· Published 18 Feb

CLOSED

17 Mar

—

Estimated

Closed

Walsall Council e-Tendering

WP4032 - Young Adults Health & Wellbeing Service

Education & training· Published 18 Feb

CLOSED

21 Mar

£6.0m

Estimated

Closed

LEIDOS SUPPLY, LIMITED

The Supply of First field Dressings

Medical equipment· Published 18 Feb

CLOSED

20 Mar

£100k

Estimated

Closed

Norwich City Council

The Halls Operational Management

Recreational & cultural· Published 18 Feb

CLOSED

24 Mar

£2.6m

Estimated

Closed

London Ambulance Service NHS Trust

LAS - Vehicle Service, Maintenance and Repair Services

Repair & maintenance· Published 18 Feb

CLOSED

18 Feb

£1.1m

Estimated

Closed

Coventry University

OCCUPATIONAL HEALTH SERVICES FOR SCHOOL OF HEALTH & CARE

Architecture & engineering· Published 18 Feb

CLOSED

17 Mar

£170k

Estimated

Closed

Liverpool City Council

Data Cabling, Audio-Visual Installations and Professional Services Framework_25

Office & computing· Published 18 Feb

CLOSED

14 Mar

—

Estimated

Closed

Telford & Wrekin Council

E-Library Catalogue

Printed matter· Published 18 Feb

CLOSED

07 Mar

—

Estimated

Closed

Rossendale Borough Council

Invitation to tender to supply a tracked chipper

Mining machinery· Published 18 Feb

CLOSED

21 Feb

£11k

Estimated

Closed

Sandwell Metropolitan Borough Council

Social Worker- 37 hours -Sandwell

Business services· Published 18 Feb

CLOSED

24 Mar

—

Estimated

Closed

London Borough of Lambeth

PAID FOR PARKING SERVICES

Supporting transport· Published 18 Feb

CLOSED

26 Feb

—

Estimated

Closed

BRITISH COUNCIL(THE)

Chevening Dipbagging

Furniture & furnishings· Published 18 Feb

CLOSED

17 Mar

—

Estimated

Closed

DEFRA

tNCEA Small Stream and Lake Macrophyte Surveys 2025/26

Construction work· Published 18 Feb

CLOSED

20 Mar

—

Estimated

Closed

Peabody Trust

PE0566 - Marketing Framework

Business services· Published 18 Feb

CLOSED

11 Mar

£150k

Estimated

Closed

Leicestershire County Council

For the Provision of Pantomime Performances at the Century Theatre

Recreational & cultural· Published 18 Feb

CLOSED

03 Mar

£5.0m

Estimated

Closed

SCS JV

West Ruislip Portal Pipe Jacking

Construction work· Published 18 Feb

CLOSED

18 Mar

£850k

Estimated

Closed

London Borough of Merton

Chaucer Centre Refurbishment for SEN Teaching Provision

Construction work· Published 18 Feb

CLOSED

03 Jun

—

Estimated

Closed

BLUELIGHT COMMERCIAL LIMITED

BLC0250 Police and Fire National Contract Management Solutions - Market Engagement Event

IT services· Published 18 Feb

CLOSED

20 Mar

—

Estimated

Closed

City of Doncaster Council

Digital Care based support software system

Software packages· Published 18 Feb

Page 307 of 8764

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Notice peek

ClosedCF · c778fcabf8c9

Service Complaints Adjudicator

Legal Ombudsman

Status

Closed

Estimated

—

Published

24 Jan 2025

Key facts

Notice ID: cf-a5c7b5c4-06ef-4c95-8184-c778fcabf8c9
CPV code: 79000000 · Business services
Source: Contracts Finder

Timeline

Published
24 Jan 2025

Description

The Legal Ombudsman for England and Wales was set up by the OLC under the Legal Services Act 2007. The OLC is the statutory body responsible for establishing and administering the Legal Ombudsman scheme. Our Scheme Rules are approved by the Legal Services Board and the Lord Chancellor as required by the Legal Services Act 2007. The rules set out the framework for how the Legal Ombudsman resolves complaints about legal services, and can be downloaded here. The Service Complaints Adjudicator (SCA) role sits within our service complaints process. They provide a final opportunity for customers to escalate their unresolved concerns about our customer service to an independent person. The adjudicator will consider whether the Legal Ombudsman has appropriately addressed the concerns, and if appropriate to do so, they will make recommendations for improvement. Appointed by the OLC Board, the adjudicator acts as a point of insight and assurance to the board and stakeholders. Reporting to the board twice a year, the adjudicator will also provide an annual report that is incorporated into the OLC and Chief Ombudsman Statutory Annual Report. The number of service complaints that escalate to the SCA each year can vary, but it is usually between 15 to 20. This is often 1 or 2 cases per month, but the work can be more sporadic and there may be months with no referrals at all. The time spent dealing with each case will vary depending on both the number of concerns raised and the complexity of those concerns. The SCA will be expected to read the Legal Ombudsman's final response to the complaint and the customer's representations in response. In making their decision and any recommendation, the SCA will also have full access to our guidance and policy documents; along with all records and call recordings relating to the customer's concerns. Allowing for reading and review; communication with our service complaints team or customer (if required); and writing their report, we would not expect an individual case to take more than 10 hours of the adjudicator's time. The average case time is expected to be 6 hours. The contract will commence on 1 April 2025 for a two-year period initially, with the option to extend for 2 periods of 1 year a time (a 2 +1 +1 contract). The current value of the contract is £20k pa. Your quote should include VAT and will be payable 1/4ly in arrears. The ITT pack is added as an attachment or is available from procurement@legalombudsman.org.uk Key Dates are: Procurement Activities Date Publication of Invitation for Tender 24 January 2025 Deadline for receipt of questions 31 January 2025 Deadline for responding to questions 5 February 2025 Deadline for receipt of tenders 5pm 13 February 2025 Shortlisting 21 February 2025 Interview shortlisted bidders 5 March 2025 Contract awarded w/c 10 March Contract commencement 1 April 2025 Induction and training 1-4 April 2025