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SB
TenderFTS · 06a9d2

One Call Lifeline Units

Stockton Borough Council
Status
complete
Awarded
—
Published
01 Jun 2026

Key facts

Notice ID
ocds-h6vhtk-06a9d2
Awarded to
CAREIUM UK LIMITED
Source
Find a Tender

Timeline

  1. Published
    01 Jun 2026

Description

Lifeline units are installed into vulnerable clients' homes and are used to place a call in an emergency via a pendant or sensor. Failure to purchase new digital lifeline units would mean OneCall would be unable to replace the current analogue units installed into these clients' homes meaning that when the analogue phone lines are decommissioned in 2027 the units will no longer work. OneCall have tested several providers of digital lifeline units, investigating, signal strength across the Borough, failed calls into the alarm receiving centre and ease of installation together with cost with Careium being the preferred choice. At present Careium are not on the NEPO framework. Without the direct award contract OneCall would have to purchase digital lifeline units at a higher cost.

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