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175,267 noticesclosed · sorted by publication date

Page 321 of 8764

Time to close

Value

Type

Buyer

Notice

CLOSED

04 Apr

—

Estimated

Closed

Newport (Shropshire) Town Council

Street Lights Maintenance Contract 2025

Electrical machinery· Published 14 Feb

CLOSED

21 Feb

—

Estimated

Closed

DEFRA

Farmer One-to-One Advice Sessions and Advisor Video

Sewage & refuse· Published 14 Feb

CLOSED

04 Apr

£500k

Estimated

Closed

Thirteen Housing Group Limited

External Inspection Survey & Remedial Repairs

Repair & maintenance· Published 14 Feb

CLOSED

21 Mar

—

Estimated

Closed

PSPSL

Re-rendering of a Grade 1 listed monument - Lutyens War Memorial located in Ayscoughfee Hall Spalding

Construction work· Published 14 Feb

CLOSED

31 Mar

£300k

Estimated

Closed

nuclear waster services

Curriculum Content

R&D services· Published 14 Feb

CLOSED

21 Feb

£150k

Estimated

Closed

London Luton Airport Operations Limited

L25009-T-MC - Regulation 61 - Water Quality monitoring programme

Sewage & refuse· Published 14 Feb

CLOSED

14 Mar

£100k

Estimated

Closed

Natural History Museum

GB-London: Gallery 33 - Hands on / Mechanical Exhibits Development

Recreational & cultural· Published 14 Feb

CLOSED

21 Mar

£500k

Estimated

Closed

Stonewater Ltd

GB-Tenbury Wells: Wyrebrook Orchard Drainage - 00381-AST

Construction materials· Published 14 Feb

CLOSED

17 Mar

£4.0m

Estimated

Closed

Dudley Metropolitan Borough Council

Framework to Carry out Minor Civil Engineering Works on and off the Highway

Construction work· Published 14 Feb

CLOSED

21 Mar

£15k

Estimated

Closed

Ipswich Borough Council

Structural/Civil Engineer - Bishops Hill Access Road

Architecture & engineering· Published 14 Feb

CLOSED

27 Mar

—

Estimated

Closed

Bishop Burton College

LRC Heating Installation Air Source Heat Pumps

Construction work· Published 14 Feb

CLOSED

14 Mar

£500k

Estimated

Closed

Merseytravel

Merseytravel & LCRCA Corporate Security Solution - Market Engagement

IT services· Published 14 Feb

CLOSED

18 Mar

£200k

Estimated

Closed

Derbyshire County Council

PRP280 (523099) Window Replacement Scheme at Cotmanhay Infant School, Beauvale, Drive, Cotmanhay, Illkeston, DE7 8RR

Construction materials· Published 14 Feb

CLOSED

24 Mar

£4.0m

Estimated

Closed

Ministry of Defence, DIO,

713027450 - Project TROUBLER

Security & defence· Published 14 Feb

CLOSED

14 Feb

£770k

Estimated

Closed

Peterborough City Council

DN750729 - Domestic Abuse Mobile Advocacy (Outreach) Service (Provider Event)

Health & social· Published 14 Feb

CLOSED

07 Mar

£50k

Estimated

Closed

Northern Lighthouse Board

GB-Edinburgh: Dubh Artach Lighthouse Entrance Platform

Construction work· Published 14 Feb

CLOSED

14 Feb

—

Estimated

Closed

FTS · Services

Future Academies

Future Academies - Grounds Maintenance

· Published 14 Feb

CLOSED

17 Mar

—

Estimated

Closed

London Luton Airport Operations Limited

L24119-T-TC Electrical Component Consumables Framework

Electrical machinery· Published 14 Feb

CLOSED

10 Mar

—

Estimated

Closed

Essex County Council

Direct Payment Monitoring Tool

Financial services· Published 14 Feb

CLOSED

03 Mar

—

Estimated

Closed

BROMYARD & WINSLOW TOWN COUNCIL

Cleaning Contract Bromyard Public Toilets

Sewage & refuse· Published 14 Feb

Page 321 of 8764

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Notice peek

ClosedCF · c778fcabf8c9

Service Complaints Adjudicator

Legal Ombudsman

Status

Closed

Estimated

—

Published

24 Jan 2025

Key facts

Notice ID: cf-a5c7b5c4-06ef-4c95-8184-c778fcabf8c9
CPV code: 79000000 · Business services
Source: Contracts Finder

Timeline

Published
24 Jan 2025

Description

The Legal Ombudsman for England and Wales was set up by the OLC under the Legal Services Act 2007. The OLC is the statutory body responsible for establishing and administering the Legal Ombudsman scheme. Our Scheme Rules are approved by the Legal Services Board and the Lord Chancellor as required by the Legal Services Act 2007. The rules set out the framework for how the Legal Ombudsman resolves complaints about legal services, and can be downloaded here. The Service Complaints Adjudicator (SCA) role sits within our service complaints process. They provide a final opportunity for customers to escalate their unresolved concerns about our customer service to an independent person. The adjudicator will consider whether the Legal Ombudsman has appropriately addressed the concerns, and if appropriate to do so, they will make recommendations for improvement. Appointed by the OLC Board, the adjudicator acts as a point of insight and assurance to the board and stakeholders. Reporting to the board twice a year, the adjudicator will also provide an annual report that is incorporated into the OLC and Chief Ombudsman Statutory Annual Report. The number of service complaints that escalate to the SCA each year can vary, but it is usually between 15 to 20. This is often 1 or 2 cases per month, but the work can be more sporadic and there may be months with no referrals at all. The time spent dealing with each case will vary depending on both the number of concerns raised and the complexity of those concerns. The SCA will be expected to read the Legal Ombudsman's final response to the complaint and the customer's representations in response. In making their decision and any recommendation, the SCA will also have full access to our guidance and policy documents; along with all records and call recordings relating to the customer's concerns. Allowing for reading and review; communication with our service complaints team or customer (if required); and writing their report, we would not expect an individual case to take more than 10 hours of the adjudicator's time. The average case time is expected to be 6 hours. The contract will commence on 1 April 2025 for a two-year period initially, with the option to extend for 2 periods of 1 year a time (a 2 +1 +1 contract). The current value of the contract is £20k pa. Your quote should include VAT and will be payable 1/4ly in arrears. The ITT pack is added as an attachment or is available from procurement@legalombudsman.org.uk Key Dates are: Procurement Activities Date Publication of Invitation for Tender 24 January 2025 Deadline for receipt of questions 31 January 2025 Deadline for responding to questions 5 February 2025 Deadline for receipt of tenders 5pm 13 February 2025 Shortlisting 21 February 2025 Interview shortlisted bidders 5 March 2025 Contract awarded w/c 10 March Contract commencement 1 April 2025 Induction and training 1-4 April 2025