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PF
TenderFTS · 069280

Home Ownership Income Collection

Places for People
Status
active
Awarded
—
Services
Published
22 May 2026

Key facts

Notice ID
ocds-h6vhtk-069280
CPV code
79940000 · Business services
Contract type
services
Source
Find a Tender

Timeline

  1. Published
    22 May 2026

Description

Places for People is seeking to appoint an experienced external provider to deliver an end-to-end Home Ownership arrears management service. The contract will cover the collection of homeowners’ rent and service charges, including tracing, recovery and enforcement activity across all applicable tenures, such as shared ownership, leasehold and freehold service charges. The successful provider will be responsible for the design, implementation and delivery of an outsourced arrears management service, taking responsibility for day-to-day arrears casework. Places for People will retain strategic oversight, governance and accountability for vulnerable or complex cases, ensuring appropriate management and customer protection throughout the service.

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