PS.
PublicSupply
account_balanceBuyersbusinessSuppliersdescriptionNotices
BuyersSuppliersNotices

Procurement notices · Find a Tender + Contracts Finder

Notices

Every UK public-sector procurement notice in one board — open opportunities, closed tenders, awards, and pre-market signals. Filter by deadline, value or CPV, and save your search as an alert.

FiltersReset all
Quick views
  • All open noticesLive opportunities
  • Closing today / tomorrow
  • Closing this week
  • Newly published (24h)
  • High value (£10m+)
  • Awards · last 7 daysMarket signal
  • Pre-market signalsFuture procurements
  • Recently closedAwaiting outcome
  • All noticesEvery PA23 type
Type
  • All
  • Services
  • Supplies
  • Works
Value
  • Any
  • £100k+
  • £1m+
  • £10m+
  • £100m+
Published
  • Any
  • Last 24 hours
  • Last 7 days
  • Last 30 days
Outcome
  • All
  • Awaiting award
  • Cancelled
  • Withdrawn
  • Unsuccessful
Closed since
  • Any
  • Closed ≤ 30 days
  • Closed ≤ 90 days
  • Closed ≤ 12 months
Category
  • All categories
  • IT services
  • Software packages
  • Business services
  • Health & social
  • Construction work
  • Medical equipment
  • Architecture & engineering
  • Repair & maintenance
  • Financial services
  • Education & training
ActiveView: Closed×Clear all
verified_userData sourced from Contracts Finder, Find a Tender, and Companies House.
Contracts Finder ↗Find a Tender ↗Procurement Act 2023 ↗
Closing 24h
75
Open notices
Closing this week
484
Don’t miss
Open · all
2,942
Live opportunities
Posted · 24h
400
New notices
Posted · 30d
12,223
All notice types
Awarded · 7d
2,003
Market signal

Notice peek

×
LO
ClosedCF · c778fcabf8c9

Service Complaints Adjudicator

Legal Ombudsman
Status
Closed
Estimated
—
Published
24 Jan 2025

Key facts

Notice ID
cf-a5c7b5c4-06ef-4c95-8184-c778fcabf8c9
CPV code
79000000 · Business services
Source
Contracts Finder

Timeline

  1. Published
    24 Jan 2025

Description

The Legal Ombudsman for England and Wales was set up by the OLC under the Legal Services Act 2007. The OLC is the statutory body responsible for establishing and administering the Legal Ombudsman scheme. Our Scheme Rules are approved by the Legal Services Board and the Lord Chancellor as required by the Legal Services Act 2007. The rules set out the framework for how the Legal Ombudsman resolves complaints about legal services, and can be downloaded here. The Service Complaints Adjudicator (SCA) role sits within our service complaints process. They provide a final opportunity for customers to escalate their unresolved concerns about our customer service to an independent person. The adjudicator will consider whether the Legal Ombudsman has appropriately addressed the concerns, and if appropriate to do so, they will make recommendations for improvement. Appointed by the OLC Board, the adjudicator acts as a point of insight and assurance to the board and stakeholders. Reporting to the board twice a year, the adjudicator will also provide an annual report that is incorporated into the OLC and Chief Ombudsman Statutory Annual Report. The number of service complaints that escalate to the SCA each year can vary, but it is usually between 15 to 20. This is often 1 or 2 cases per month, but the work can be more sporadic and there may be months with no referrals at all. The time spent dealing with each case will vary depending on both the number of concerns raised and the complexity of those concerns. The SCA will be expected to read the Legal Ombudsman's final response to the complaint and the customer's representations in response. In making their decision and any recommendation, the SCA will also have full access to our guidance and policy documents; along with all records and call recordings relating to the customer's concerns. Allowing for reading and review; communication with our service complaints team or customer (if required); and writing their report, we would not expect an individual case to take more than 10 hours of the adjudicator's time. The average case time is expected to be 6 hours. The contract will commence on 1 April 2025 for a two-year period initially, with the option to extend for 2 periods of 1 year a time (a 2 +1 +1 contract). The current value of the contract is £20k pa. Your quote should include VAT and will be payable 1/4ly in arrears. The ITT pack is added as an attachment or is available from procurement@legalombudsman.org.uk Key Dates are: Procurement Activities Date Publication of Invitation for Tender 24 January 2025 Deadline for receipt of questions 31 January 2025 Deadline for responding to questions 5 February 2025 Deadline for receipt of tenders 5pm 13 February 2025 Shortlisting 21 February 2025 Interview shortlisted bidders 5 March 2025 Contract awarded w/c 10 March Contract commencement 1 April 2025 Induction and training 1-4 April 2025

You might also see

  • All Legal Ombudsman notices →
  • All Business services notices →
Open full notice ↗View in this tab
175,267 noticesclosed · sorted by publication date
Page 324 of 8764
Time to close
Value
Type
Buyer
Notice
CLOSED
15 Apr
—
Estimated
Closed
CF
NW
North Western Universities Purchasing Consortium
Residential Textiles and Linen Services
Furniture & furnishings· Published 14 Feb
CLOSED
18 Mar
—
Estimated
Closed
CF
WY
West Yorkshire Combined Authority
Batch 751 - School Transport Services
Transport services· Published 14 Feb
CLOSED
01 Jan
—
Estimated
Closed
CF
BS
BIP SOLUTIONS LIMITED
Contact Centre Services
Business services· Published 14 Feb
CLOSED
24 Feb
—
Estimated
Closed
CF
CW
Cheshire West and Chester Council
Holiday Activity Clubs and Food (HAF) for Children - Easter 2025 application
Recreational & cultural· Published 14 Feb
CLOSED
12 Feb
—
Estimated
Closed
CF
BS
BIP SOLUTIONS LIMITED
Supply of CCTV and Access Solutions
Security & defence· Published 14 Feb
CLOSED
10 Mar
—
Estimated
Closed
CF
NY
North Yorkshire County Council
Request for Information Bikeability Cycle Training
Education & training· Published 14 Feb
CLOSED
14 Mar
—
Estimated
Closed
CF
TW
Tyne & Wear Fire & Rescue
Provision of Physiotherapy Services
Health & social· Published 14 Feb
CLOSED
14 Mar
£5.0m
Estimated
Closed
CF
CC
Colchester City Council
GB-Colchester: 0425 - Wetroom, Bathroom and 2nd WC Refurbishments 2025 - 2029
Construction work· Published 14 Feb
CLOSED
17 Mar
—
Estimated
Closed
CF
UO
University of Bristol
Branding, Design & Artworking Services
Business services· Published 14 Feb
CLOSED
07 Mar
£900k
Estimated
Closed
CF
NE
NHS England
CYP Gender Competency Framework, Training Curriculum and Resources
Education & training· Published 14 Feb
CLOSED
05 Mar
£30k
Estimated
Closed
CF
LB
London Borough of Hackney
Resident Engagement on Indoor Air Quality
Sewage & refuse· Published 14 Feb
CLOSED
02 Jun
—
Estimated
Closed
CF
MO
Ministry of Defence, DIO,
Pre-Installation Sandown Initial Survey for Sonar Updates
Architecture & engineering· Published 14 Feb
CLOSED
28 Mar
—
Estimated
Closed
CF
CT
Crowborough Town Council
Pine Grove Toilet Replacement 2025
Construction work· Published 14 Feb
CLOSED
21 Feb
—
Estimated
Closed
CF
BA
Bournemouth and Poole College
RA348807 - Bournemouth and Poole College requirement for
Furniture & furnishings· Published 14 Feb
CLOSED
28 Feb
—
Estimated
Closed
CF
NW
North Warwickshire Borough Council (NWB)
NWB - Installation of Electric Vehicle Chargers
Construction work· Published 14 Feb
CLOSED
31 Mar
£21.6m
Estimated
Closed
CF
ER
East Riding of Yorkshire Council
Term Service Contract for Repair and Maintenance to Council Owned Housing (Lotted Contract)
Construction work· Published 14 Feb
CLOSED
17 Mar
£5.0m
Estimated
Closed
CF
BG
BD Group
GB-Dagenham: BDMS-90.24 Stanley Road & Braintree Road
Construction materials· Published 14 Feb
CLOSED
21 Mar
—
Estimated
Closed
CF
HQ
HEALTHCARE QUALITY IMPROVEMENT PARTNERSHIP
Cardiovascular Disease Prevention Audit (CVDPREVENT): Workstream 3
Health & social· Published 14 Feb
CLOSED
17 Mar
£10.0m
Estimated
Closed
CF
NH
NHS Hertfordshire and West Essex Integrated Care Board
Derby Integrated Community Equipment Service (DICES)
Health & social· Published 14 Feb
CLOSED
31 Mar
—
Estimated
Closed
CF
NC
Norfolk County Council
Supply and Installation of Printed Exhibition Graphics for Norfolk Museums Service
Recreational & cultural· Published 14 Feb
Page 324 of 8764
PreviousNext