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175,267 noticesclosed · sorted by publication date

Page 326 of 8764

Time to close

Value

Type

Buyer

Notice

CLOSED

17 Mar

—

Estimated

Closed

Curo Group (Albion) Ltd

Supply and Installation of Flooring

Construction work· Published 13 Feb

CLOSED

17 Mar

£320k

Estimated

Closed

Stevenage Borough Council

SBC1124 Fire Safety Services - Corporate Estate

Administration services· Published 13 Feb

CLOSED

27 Mar

£68.0m

Estimated

Closed

Hertfordshire County Council - Children's Services

HCC - Feb 25 - The Provision of Homecare and Support Services for Children and Young People in Hertfordshire

Health & social· Published 13 Feb

CLOSED

07 Mar

—

Estimated

Closed

Westminster Council City

BT245 - Fire Door Replacement (Huguenot House)

Construction materials· Published 13 Feb

CLOSED

18 Feb

£142k

Estimated

Closed

Leeds City Council

Bracken Edge Modular units - Repairs to stabilise and protect the hard surfacing

Construction work· Published 13 Feb

CLOSED

20 Feb

—

Estimated

Closed

Sunderland College

Supply of IT Equipment

Office & computing· Published 13 Feb

CLOSED

06 Mar

—

Estimated

Closed

The Riverside Group

Soft Market Engagement: Supply of Furniture

Furniture & furnishings· Published 13 Feb

CLOSED

14 Mar

—

Estimated

Closed

City of London Corporation

William Blake Windows and Redecorations - Architect Appointment

Construction work· Published 13 Feb

CLOSED

21 Mar

—

Estimated

Closed

JCoSS (Jewish Community Secondary School)

JCoSS (Jewish Community Secondary School) - Catering Tender

Hotel & restaurant· Published 13 Feb

CLOSED

13 Feb

—

Estimated

Closed

FTS · Services

Caerphilly County Borough Council

Dog Kenneling Services

Other services· Published 13 Feb

CLOSED

27 Feb

—

Estimated

Closed

Ministry of Defence, DIO,

The Provision of Maintenance and Support for the FLIR Star Safire HD EO System

Security & defence· Published 13 Feb

CLOSED

17 Mar

—

Estimated

Closed

Swale Borough Council

Sittingbourne, Sheerness and Faversham Markets A1210

Real estate· Published 13 Feb

CLOSED

13 Mar

—

Estimated

Closed

Leeds City Council

PMP 25 - ROOFING WORKS AT WEST END PRIMARY SCHOOL WEST END LANE, HORSFORTH, LEEDS, LS18 5JP

Construction materials· Published 13 Feb

CLOSED

14 Mar

—

Estimated

Closed

Yorkshire Housing Limited

Security Services

Radio & TV equipment· Published 13 Feb

CLOSED

11 Apr

—

Estimated

Closed

Wyre Forest School

Wyre Forest School ~ Catering Tender

Hotel & restaurant· Published 13 Feb

CLOSED

17 Mar

—

Estimated

Closed

University of Huddersfield

Supply and Installation of a VNA (Vector Network Analyser)

Laboratory equipment· Published 13 Feb

CLOSED

21 Mar

—

Estimated

Closed

Bridge Schools Trust

Bridge Schools Trust ~ Cleaning Tender

Sewage & refuse· Published 13 Feb

CLOSED

26 Feb

—

Estimated

Closed

UK Research & Innovation

UKRI-4609 Furniture (Design, Supply, Install and Recycle) Framework

Furniture & furnishings· Published 13 Feb

CLOSED

22 Feb

£40k

Estimated

Closed

Natural England

Supply of Forestry Mulcher

CPV 16· Published 13 Feb

CLOSED

10 Mar

—

Estimated

Closed

GREENWOOD PROJECTS LIMITED

Pre-Qualification Questionnaire (PQQ) - All Saints Church, Sandon

Construction work· Published 13 Feb

Page 326 of 8764

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Notice peek

ClosedCF · c778fcabf8c9

Service Complaints Adjudicator

Legal Ombudsman

Status

Closed

Estimated

—

Published

24 Jan 2025

Key facts

Notice ID: cf-a5c7b5c4-06ef-4c95-8184-c778fcabf8c9
CPV code: 79000000 · Business services
Source: Contracts Finder

Timeline

Published
24 Jan 2025

Description

The Legal Ombudsman for England and Wales was set up by the OLC under the Legal Services Act 2007. The OLC is the statutory body responsible for establishing and administering the Legal Ombudsman scheme. Our Scheme Rules are approved by the Legal Services Board and the Lord Chancellor as required by the Legal Services Act 2007. The rules set out the framework for how the Legal Ombudsman resolves complaints about legal services, and can be downloaded here. The Service Complaints Adjudicator (SCA) role sits within our service complaints process. They provide a final opportunity for customers to escalate their unresolved concerns about our customer service to an independent person. The adjudicator will consider whether the Legal Ombudsman has appropriately addressed the concerns, and if appropriate to do so, they will make recommendations for improvement. Appointed by the OLC Board, the adjudicator acts as a point of insight and assurance to the board and stakeholders. Reporting to the board twice a year, the adjudicator will also provide an annual report that is incorporated into the OLC and Chief Ombudsman Statutory Annual Report. The number of service complaints that escalate to the SCA each year can vary, but it is usually between 15 to 20. This is often 1 or 2 cases per month, but the work can be more sporadic and there may be months with no referrals at all. The time spent dealing with each case will vary depending on both the number of concerns raised and the complexity of those concerns. The SCA will be expected to read the Legal Ombudsman's final response to the complaint and the customer's representations in response. In making their decision and any recommendation, the SCA will also have full access to our guidance and policy documents; along with all records and call recordings relating to the customer's concerns. Allowing for reading and review; communication with our service complaints team or customer (if required); and writing their report, we would not expect an individual case to take more than 10 hours of the adjudicator's time. The average case time is expected to be 6 hours. The contract will commence on 1 April 2025 for a two-year period initially, with the option to extend for 2 periods of 1 year a time (a 2 +1 +1 contract). The current value of the contract is £20k pa. Your quote should include VAT and will be payable 1/4ly in arrears. The ITT pack is added as an attachment or is available from procurement@legalombudsman.org.uk Key Dates are: Procurement Activities Date Publication of Invitation for Tender 24 January 2025 Deadline for receipt of questions 31 January 2025 Deadline for responding to questions 5 February 2025 Deadline for receipt of tenders 5pm 13 February 2025 Shortlisting 21 February 2025 Interview shortlisted bidders 5 March 2025 Contract awarded w/c 10 March Contract commencement 1 April 2025 Induction and training 1-4 April 2025