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165,209 noticesclosed · sorted by publication date

Page 328 of 8261

Time to close

Value

Type

Buyer

Notice

CLOSED

17 Mar

—

Estimated

Closed

Nottingham Trent University

Provision of Painting & Decorating Services Framework

Construction work· Published 13 Feb

CLOSED

31 Mar

—

Estimated

Closed

NHS MIDLANDS AND LANCASHIRE COMMISSIONING SUPPORT UNIT

Midlands and Lancashire CSU Supplier Accreditation Scheme - Window 10

Business services· Published 13 Feb

CLOSED

25 Mar

£450k

Estimated

Closed

Tower Hamlets

CO6081:Poplar Bath Leisure Centre - Rooftop Gaming Pitch

Construction work· Published 13 Feb

CLOSED

17 Mar

—

Estimated

Closed

NORTH TYNESIDE COUNCIL

Contract 22 Air Conditioning Maintenance

Construction work· Published 13 Feb

CLOSED

18 Mar

—

Estimated

Closed

ANSA ENVIRONMENTAL SERVICES LIMITED

Supply, Fitting and Management of Tyres

Transport equipment· Published 13 Feb

CLOSED

14 Mar

—

Estimated

Closed

Advance Northumberland Limited

Ascent Homes - Longhorsely - S278 Works

Construction work· Published 13 Feb

CLOSED

06 Mar

£500k

Estimated

Closed

Improvement and Development Agency for Local Government (IDeA)

GB-London: Finance Improvement & Sustainability Associates programme

Administration services· Published 13 Feb

CLOSED

20 Mar

£31.0m

Estimated

Closed

Corporate Officer of the House of Commons

Repairs to House of Lords Chamber Roof - Main Works

Construction work· Published 13 Feb

CLOSED

13 Feb

—

Estimated

Closed

Home Office

Haslar IRC Operator Service PIN

Hotel & restaurant· Published 13 Feb

CLOSED

27 Feb

—

Estimated

Closed

Chemonics International, Inc.

Procurement of Medical supplies for shelters

Medical equipment· Published 13 Feb

CLOSED

13 Feb

£100k

Estimated

Closed

DfT, Driver and Vehicle Licensing Agency

Provision of Certified Mechanical Handling Equipment & Various Health & Safety Training Services

Education & training· Published 13 Feb

CLOSED

05 Mar

£180k

Estimated

Closed

Dudley Metropolitan Borough Council

Tender for the Provision of Repairs, Maintenance and Servicing to Refuse Chutes in Council Owned Low and High Rise Blocks within the Dudley Borough

Sewage & refuse· Published 13 Feb

CLOSED

27 Mar

£300k

Estimated

Closed

Winterbourne Parish Council

Sports Pavilion Extension and Refurbishment

Construction work· Published 13 Feb

CLOSED

13 Feb

—

Estimated

Closed

FTS · Services

University of Hertfordshire

Nursery Agency Supply Staff - 2024

Business services· Published 13 Feb

CLOSED

14 Mar

—

Estimated

Closed

The Pioneer Housing and Community Group Limited

Procurement Support

Business services· Published 13 Feb

CLOSED

21 Mar

—

Estimated

Closed

Wolverhampton City Council

CWC24168 - Northwood Park Improvements

Construction work· Published 13 Feb

CLOSED

13 Mar

£40k

Estimated

Closed

Leicestershire County Council

The Provision of Incident Response Training Provider for the Leicester, Leicestershire and Rutland Local Resilience Forum

Education & training· Published 13 Feb

CLOSED

28 Mar

—

Estimated

Closed

DEPARTMENT FOR ENVIRONMENT, FOOD AND RURAL AFFAIRS

A Review Of Plant Genetic Breeding Approaches For Field Grown Crops And Controlled Environment Agriculture And Their Role In The Delivery Of Public Goods

R&D services· Published 13 Feb

CLOSED

28 Mar

—

Estimated

Closed

The Marches Academy Trust

Marches Academy Trust - Catering Services Tender

Hotel & restaurant· Published 13 Feb

CLOSED

27 Mar

—

Estimated

Closed

Winterbourne Parish Council

Winterbourne Parish Council Grass Cutting Contract 2025

Agriculture & forestry· Published 13 Feb

Page 328 of 8261

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Notice peek

ClosedCF · c778fcabf8c9

Service Complaints Adjudicator

Legal Ombudsman

Status

Closed

Estimated

—

Published

24 Jan 2025

Key facts

Notice ID: cf-a5c7b5c4-06ef-4c95-8184-c778fcabf8c9
CPV code: 79000000 · Business services
Source: Contracts Finder

Timeline

Published
24 Jan 2025

Description

The Legal Ombudsman for England and Wales was set up by the OLC under the Legal Services Act 2007. The OLC is the statutory body responsible for establishing and administering the Legal Ombudsman scheme. Our Scheme Rules are approved by the Legal Services Board and the Lord Chancellor as required by the Legal Services Act 2007. The rules set out the framework for how the Legal Ombudsman resolves complaints about legal services, and can be downloaded here. The Service Complaints Adjudicator (SCA) role sits within our service complaints process. They provide a final opportunity for customers to escalate their unresolved concerns about our customer service to an independent person. The adjudicator will consider whether the Legal Ombudsman has appropriately addressed the concerns, and if appropriate to do so, they will make recommendations for improvement. Appointed by the OLC Board, the adjudicator acts as a point of insight and assurance to the board and stakeholders. Reporting to the board twice a year, the adjudicator will also provide an annual report that is incorporated into the OLC and Chief Ombudsman Statutory Annual Report. The number of service complaints that escalate to the SCA each year can vary, but it is usually between 15 to 20. This is often 1 or 2 cases per month, but the work can be more sporadic and there may be months with no referrals at all. The time spent dealing with each case will vary depending on both the number of concerns raised and the complexity of those concerns. The SCA will be expected to read the Legal Ombudsman's final response to the complaint and the customer's representations in response. In making their decision and any recommendation, the SCA will also have full access to our guidance and policy documents; along with all records and call recordings relating to the customer's concerns. Allowing for reading and review; communication with our service complaints team or customer (if required); and writing their report, we would not expect an individual case to take more than 10 hours of the adjudicator's time. The average case time is expected to be 6 hours. The contract will commence on 1 April 2025 for a two-year period initially, with the option to extend for 2 periods of 1 year a time (a 2 +1 +1 contract). The current value of the contract is £20k pa. Your quote should include VAT and will be payable 1/4ly in arrears. The ITT pack is added as an attachment or is available from procurement@legalombudsman.org.uk Key Dates are: Procurement Activities Date Publication of Invitation for Tender 24 January 2025 Deadline for receipt of questions 31 January 2025 Deadline for responding to questions 5 February 2025 Deadline for receipt of tenders 5pm 13 February 2025 Shortlisting 21 February 2025 Interview shortlisted bidders 5 March 2025 Contract awarded w/c 10 March Contract commencement 1 April 2025 Induction and training 1-4 April 2025