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165,209 noticesclosed · sorted by publication date

Page 333 of 8261

Time to close

Value

Type

Buyer

Notice

CLOSED

26 Mar

—

Estimated

Closed

Royal kew Gardens

RBGKEW1396 - Lansdown Conservation Research Nursery

Construction work· Published 12 Feb

CLOSED

19 Mar

—

Estimated

Closed

UK Research & Innovation

UKRI-4246 Cold Room Servicing

Repair & maintenance· Published 12 Feb

CLOSED

26 Feb

—

Estimated

Closed

University Hospitals of Morecambe Bay NHS Foundation Trust

Non-Emergency Patient Transport Service

Transport services· Published 12 Feb

CLOSED

30 Apr

—

Estimated

Closed

London Borough of Brent

Domestic and Communal Gas Servicing and Repairs

Repair & maintenance· Published 12 Feb

CLOSED

07 Mar

£2.0m

Estimated

Closed

Wirral Borough Council

B4 Public Rights of Way and Miscellaneous Works

Construction work· Published 12 Feb

CLOSED

30 Apr

—

Estimated

Closed

London Borough of Brent

Communal Electrical and Electrical Fire Safety Services

Repair & maintenance· Published 12 Feb

CLOSED

28 Mar

£800k

Estimated

Closed

New Forest District Council

e-ITT for the supply of Temporary Worker Services under a multi-supplier framework agreement

Other services· Published 12 Feb

CLOSED

07 Mar

—

Estimated

Closed

Birmingham City Council

P2310 SMT - Carbon Credits through Emission Reduction and Social Value Creation - Soft Market Testing Exercise

Financial services· Published 12 Feb

CLOSED

21 Feb

—

Estimated

Closed

Manchester Metropolitan University

MMU1495 Supply of Goods & Services - Micro-computed Tomography System - Expression of Interest

Laboratory equipment· Published 12 Feb

CLOSED

12 Feb

£10.8m

Estimated

Closed

National Highways

Winter Fleet Vehicle Replacement (Area 5)

Transport equipment· Published 12 Feb

CLOSED

24 Mar

£950k

Estimated

Closed

Hampshire County Council

Asbestos Testing, Inspection & Consultancy Services Framework 2025-2029

Architecture & engineering· Published 12 Feb

CLOSED

07 Mar

£2.4m

Estimated

Closed

Wirral Borough Council

B2 Roadlines, Traffic Studs and Minor Repairs

Construction work· Published 12 Feb

CLOSED

22 Apr

£600k

Estimated

Closed

Red Kite Learning Trust

Collaborative Learning Trust, Chippindale Pool Tender- Otley

Real estate· Published 12 Feb

CLOSED

18 Mar

£8k

Estimated

Closed

Ripon City Council

Invitation to Tender for Telephone Kiosk Glazing

Construction work· Published 12 Feb

CLOSED

20 Mar

—

Estimated

Closed

HealthTrust Europe LLP (HTE)

Framework Agreement for the Supply of Medical Gases in Cylinders and Liquid Medical Gases

Chemical products· Published 12 Feb

CLOSED

28 Apr

—

Estimated

Closed

BDAT - Bradford Diocesan Academies Trust

Internal Scrutiny Services

Business services· Published 12 Feb

CLOSED

05 Mar

—

Estimated

Closed

Cheshire West and Chester Council

Market Sounding - Residual Waste

Sewage & refuse· Published 12 Feb

CLOSED

14 Mar

—

Estimated

Closed

Dudley Metropolitan Borough Council

Reroofing including replacement ceilings to Key Stage 2 Block at St Margaret's Hasbury C of E Primary School

Construction work· Published 12 Feb

CLOSED

26 Feb

—

Estimated

Closed

Foreign Commonwealth and Development Office

Early Market Engagement: Integrated Facilities Management Services for British Embassy Doha

Business services· Published 12 Feb

CLOSED

13 Mar

£600k

Estimated

Closed

City of Bradford Metropolitan District Council

Minor Works; Property Adaptations prior to Hospital Discharge Framework

Construction work· Published 11 Feb

Page 333 of 8261

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Notice peek

ClosedCF · c778fcabf8c9

Service Complaints Adjudicator

Legal Ombudsman

Status

Closed

Estimated

—

Published

24 Jan 2025

Key facts

Notice ID: cf-a5c7b5c4-06ef-4c95-8184-c778fcabf8c9
CPV code: 79000000 · Business services
Source: Contracts Finder

Timeline

Published
24 Jan 2025

Description

The Legal Ombudsman for England and Wales was set up by the OLC under the Legal Services Act 2007. The OLC is the statutory body responsible for establishing and administering the Legal Ombudsman scheme. Our Scheme Rules are approved by the Legal Services Board and the Lord Chancellor as required by the Legal Services Act 2007. The rules set out the framework for how the Legal Ombudsman resolves complaints about legal services, and can be downloaded here. The Service Complaints Adjudicator (SCA) role sits within our service complaints process. They provide a final opportunity for customers to escalate their unresolved concerns about our customer service to an independent person. The adjudicator will consider whether the Legal Ombudsman has appropriately addressed the concerns, and if appropriate to do so, they will make recommendations for improvement. Appointed by the OLC Board, the adjudicator acts as a point of insight and assurance to the board and stakeholders. Reporting to the board twice a year, the adjudicator will also provide an annual report that is incorporated into the OLC and Chief Ombudsman Statutory Annual Report. The number of service complaints that escalate to the SCA each year can vary, but it is usually between 15 to 20. This is often 1 or 2 cases per month, but the work can be more sporadic and there may be months with no referrals at all. The time spent dealing with each case will vary depending on both the number of concerns raised and the complexity of those concerns. The SCA will be expected to read the Legal Ombudsman's final response to the complaint and the customer's representations in response. In making their decision and any recommendation, the SCA will also have full access to our guidance and policy documents; along with all records and call recordings relating to the customer's concerns. Allowing for reading and review; communication with our service complaints team or customer (if required); and writing their report, we would not expect an individual case to take more than 10 hours of the adjudicator's time. The average case time is expected to be 6 hours. The contract will commence on 1 April 2025 for a two-year period initially, with the option to extend for 2 periods of 1 year a time (a 2 +1 +1 contract). The current value of the contract is £20k pa. Your quote should include VAT and will be payable 1/4ly in arrears. The ITT pack is added as an attachment or is available from procurement@legalombudsman.org.uk Key Dates are: Procurement Activities Date Publication of Invitation for Tender 24 January 2025 Deadline for receipt of questions 31 January 2025 Deadline for responding to questions 5 February 2025 Deadline for receipt of tenders 5pm 13 February 2025 Shortlisting 21 February 2025 Interview shortlisted bidders 5 March 2025 Contract awarded w/c 10 March Contract commencement 1 April 2025 Induction and training 1-4 April 2025