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165,209 noticesclosed · sorted by publication date

Page 336 of 8261

Time to close

Value

Type

Buyer

Notice

CLOSED

06 Mar

—

Estimated

Closed

University Hospitals Birmingham NHS Foundation Trust

UHB PAS Implementation Partner

IT services· Published 11 Feb

CLOSED

17 Mar

£1.9m

Estimated

Closed

Leicestershire County Council

Support at Home

Health & social· Published 11 Feb

CLOSED

25 Mar

£38k

Estimated

Closed

CORSERV SOLUTIONS LIMITED

Treskerby Playing Field - Play Equipment Supply and Installation

Mining machinery· Published 11 Feb

CLOSED

13 Mar

£800k

Estimated

Closed

NHS England

C338576 - Board & SIRO service - W160411 Invitation to Tender (ITT)

Education & training· Published 11 Feb

CLOSED

18 Feb

—

Estimated

Closed

BALFOUR BEATTY LIVING PLACES LIMITED

CRML0001 - Expression of interest - Herefordshire A4113 Leintwardine

Construction work· Published 11 Feb

CLOSED

24 Mar

—

Estimated

Closed

University of Lincoln

Digital Technologies Equipment Supply

Office & computing· Published 11 Feb

CLOSED

18 Mar

£900k

Estimated

Closed

Ministry of Defence, DIO,

Data Recorders

Electrical machinery· Published 11 Feb

CLOSED

11 Feb

£900k

Estimated

Closed

London Borough of Hackney

Regeneration Voids

Construction work· Published 11 Feb

CLOSED

25 Mar

£400k

Estimated

Closed

Beyond Housing Limited

Marketing Services for Beyond Housing - Graphic Design & Digital Services, Public Relations inc. Crisis Management

Business services· Published 11 Feb

CLOSED

11 May

£13.0m

Estimated

Closed

London Borough of Hackney

Commissioning Children's Homes in Hackney for Children Looked After

Health & social· Published 11 Feb

CLOSED

16 Mar

—

Estimated

Closed

BRITISH COUNCIL(THE)

Event Management Services Ukraine

Business services· Published 11 Feb

CLOSED

20 Feb

—

Estimated

Closed

Maidstone Borough Council

MBC Park and Ride Supplier Engagement

Transport services· Published 11 Feb

CLOSED

07 Mar

£139k

Estimated

Closed

Home Office

Supply of Inflatable Fenders

Transport equipment· Published 11 Feb

CLOSED

28 Feb

£33.0m

Estimated

Closed

Bristol City Council

Expression of Interest for BCC Energy Sleeving

Public utilities· Published 11 Feb

CLOSED

07 Mar

—

Estimated

Closed

Tamworth Borough Council

QQ24/027 A Community Cohesion Commission Strategy 2025 - 2030

Business services· Published 11 Feb

CLOSED

11 Mar

—

Estimated

Closed

The Royal Parks Limited

Pembroke Lodge Venue Hire and Catering Services

Hotel & restaurant· Published 11 Feb

CLOSED

17 Mar

£500k

Estimated

Closed

East Staffordshire Borough Council

GB-Burton upon Trent: Stapenhill Road Cemetery Expansion

Construction work· Published 11 Feb

CLOSED

21 Feb

—

Estimated

Closed

Hull University Teaching Hospitals NHS Trust

Management of UK Emissions Trading Scheme (UK ETS)

Architecture & engineering· Published 11 Feb

CLOSED

30 Apr

—

Estimated

Closed

Department for Education

ITT for Item Writing Services Framework for the Standards and Testing Agency

Education & training· Published 11 Feb

CLOSED

25 Feb

£150k

Estimated

Closed

Slough Borough Council

Works at Chalvey Recreation Ground and Salt Hill Park

Construction work· Published 11 Feb

Page 336 of 8261

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Notice peek

ClosedCF · c778fcabf8c9

Service Complaints Adjudicator

Legal Ombudsman

Status

Closed

Estimated

—

Published

24 Jan 2025

Key facts

Notice ID: cf-a5c7b5c4-06ef-4c95-8184-c778fcabf8c9
CPV code: 79000000 · Business services
Source: Contracts Finder

Timeline

Published
24 Jan 2025

Description

The Legal Ombudsman for England and Wales was set up by the OLC under the Legal Services Act 2007. The OLC is the statutory body responsible for establishing and administering the Legal Ombudsman scheme. Our Scheme Rules are approved by the Legal Services Board and the Lord Chancellor as required by the Legal Services Act 2007. The rules set out the framework for how the Legal Ombudsman resolves complaints about legal services, and can be downloaded here. The Service Complaints Adjudicator (SCA) role sits within our service complaints process. They provide a final opportunity for customers to escalate their unresolved concerns about our customer service to an independent person. The adjudicator will consider whether the Legal Ombudsman has appropriately addressed the concerns, and if appropriate to do so, they will make recommendations for improvement. Appointed by the OLC Board, the adjudicator acts as a point of insight and assurance to the board and stakeholders. Reporting to the board twice a year, the adjudicator will also provide an annual report that is incorporated into the OLC and Chief Ombudsman Statutory Annual Report. The number of service complaints that escalate to the SCA each year can vary, but it is usually between 15 to 20. This is often 1 or 2 cases per month, but the work can be more sporadic and there may be months with no referrals at all. The time spent dealing with each case will vary depending on both the number of concerns raised and the complexity of those concerns. The SCA will be expected to read the Legal Ombudsman's final response to the complaint and the customer's representations in response. In making their decision and any recommendation, the SCA will also have full access to our guidance and policy documents; along with all records and call recordings relating to the customer's concerns. Allowing for reading and review; communication with our service complaints team or customer (if required); and writing their report, we would not expect an individual case to take more than 10 hours of the adjudicator's time. The average case time is expected to be 6 hours. The contract will commence on 1 April 2025 for a two-year period initially, with the option to extend for 2 periods of 1 year a time (a 2 +1 +1 contract). The current value of the contract is £20k pa. Your quote should include VAT and will be payable 1/4ly in arrears. The ITT pack is added as an attachment or is available from procurement@legalombudsman.org.uk Key Dates are: Procurement Activities Date Publication of Invitation for Tender 24 January 2025 Deadline for receipt of questions 31 January 2025 Deadline for responding to questions 5 February 2025 Deadline for receipt of tenders 5pm 13 February 2025 Shortlisting 21 February 2025 Interview shortlisted bidders 5 March 2025 Contract awarded w/c 10 March Contract commencement 1 April 2025 Induction and training 1-4 April 2025