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165,209 noticesclosed · sorted by publication date

Page 338 of 8261

Time to close

Value

Type

Buyer

Notice

CLOSED

07 Mar

—

Estimated

Closed

North East Derbyshire District Council - e-Tendering System

The provision of Printing and Distribution the NEWS magazine

Business services· Published 11 Feb

CLOSED

11 Feb

—

Estimated

Closed

Isle of Wight Council

Future Opportunity- St Georges School - replacement oil boilers

Construction work· Published 11 Feb

CLOSED

28 Feb

—

Estimated

Closed

Ministry of Defence, DIO,

Project BRACIS - SIngle Source

IT services· Published 11 Feb

CLOSED

07 Mar

—

Estimated

Closed

The Coal Authority

Framework for the Drilling and Testing of Boreholes in former mining areas

Mining machinery· Published 10 Feb

CLOSED

05 Mar

£2.5m

Estimated

Closed

Barts Health NHS Trust

Funeral Services and Mortuary Services

Other services· Published 10 Feb

CLOSED

04 Apr

—

Estimated

Closed

Birmingham City Council

P2286 - Flexible Contracting Agreement for Externally Provided Day Opportunities

Health & social· Published 10 Feb

CLOSED

10 Mar

£1.1m

Estimated

Closed

BFI

Film Scanning, Mastering and Restoration Services

Recreational & cultural· Published 10 Feb

CLOSED

14 Mar

£200k

Estimated

Closed

City of Doncaster Council

Waste Plan - South Yorkshire Joint Plan

Sewage & refuse· Published 10 Feb

CLOSED

28 Feb

£50k

Estimated

Closed

Improvement and Development Agency for Local Government (IDeA)

GB-London: Leadership Essentials Specification- Lead Facilitators/ Subject Matter Experts

Education & training· Published 10 Feb

CLOSED

21 Mar

—

Estimated

Closed

Phoenix Community Housing

Fleet hire

Transport equipment· Published 10 Feb

CLOSED

03 Mar

£600k

Estimated

Closed

The Griffin Schools Trust

Chivenor Primary School Roof Replacement

Construction work· Published 10 Feb

CLOSED

24 Mar

—

Estimated

Closed

Hereward College

Hereward College Catering Tender

Hotel & restaurant· Published 10 Feb

CLOSED

12 Mar

—

Estimated

Closed

ORMISTON ACADEMIES TRUST

Ormiston Academies Trust - Gas & Electricity Flexible Purchase in Advance Supply Contracts

Petroleum & fuel· Published 10 Feb

CLOSED

10 Mar

—

Estimated

Closed

Lycee Francais Charles de Gaulle

DISASTER RECOVERY

IT services· Published 10 Feb

CLOSED

28 Mar

—

Estimated

Closed

DARTMOOR MULTI ACADEMY TRUST

DARTMOOR MULTI ACADEMY TRUST - PROVISION OF OUTSOURCED CLEANING SERVICES

Sewage & refuse· Published 10 Feb

CLOSED

10 Mar

—

Estimated

Closed

Lycee Francais Charles de Gaulle

INFRASTRUCTURE UPGRADE SK

IT services· Published 10 Feb

CLOSED

31 Mar

—

Estimated

Closed

Thirteen Housing Group Limited

Fire Stopping, Fire Door Maintenance & Associated Surveying Services

Construction materials· Published 10 Feb

CLOSED

28 Mar

£600k

Estimated

Closed

EU SUPPLY LIMITED

Installation & Maintenance of Safety Barriers & Vehicle Restraint Systems

Transport equipment· Published 10 Feb

CLOSED

10 Mar

£1.0m

Estimated

Closed

Colchester City Council

GB-Colchester: 0430 - Flat Roof Coverings 2025 - 2026

Construction work· Published 10 Feb

CLOSED

10 Mar

£5.0m

Estimated

Closed

Colchester City Council

GB-Colchester: 0429 - Pitched Roof Coverings 2025 - 2026

Construction work· Published 10 Feb

Page 338 of 8261

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Notice peek

ClosedCF · c778fcabf8c9

Service Complaints Adjudicator

Legal Ombudsman

Status

Closed

Estimated

—

Published

24 Jan 2025

Key facts

Notice ID: cf-a5c7b5c4-06ef-4c95-8184-c778fcabf8c9
CPV code: 79000000 · Business services
Source: Contracts Finder

Timeline

Published
24 Jan 2025

Description

The Legal Ombudsman for England and Wales was set up by the OLC under the Legal Services Act 2007. The OLC is the statutory body responsible for establishing and administering the Legal Ombudsman scheme. Our Scheme Rules are approved by the Legal Services Board and the Lord Chancellor as required by the Legal Services Act 2007. The rules set out the framework for how the Legal Ombudsman resolves complaints about legal services, and can be downloaded here. The Service Complaints Adjudicator (SCA) role sits within our service complaints process. They provide a final opportunity for customers to escalate their unresolved concerns about our customer service to an independent person. The adjudicator will consider whether the Legal Ombudsman has appropriately addressed the concerns, and if appropriate to do so, they will make recommendations for improvement. Appointed by the OLC Board, the adjudicator acts as a point of insight and assurance to the board and stakeholders. Reporting to the board twice a year, the adjudicator will also provide an annual report that is incorporated into the OLC and Chief Ombudsman Statutory Annual Report. The number of service complaints that escalate to the SCA each year can vary, but it is usually between 15 to 20. This is often 1 or 2 cases per month, but the work can be more sporadic and there may be months with no referrals at all. The time spent dealing with each case will vary depending on both the number of concerns raised and the complexity of those concerns. The SCA will be expected to read the Legal Ombudsman's final response to the complaint and the customer's representations in response. In making their decision and any recommendation, the SCA will also have full access to our guidance and policy documents; along with all records and call recordings relating to the customer's concerns. Allowing for reading and review; communication with our service complaints team or customer (if required); and writing their report, we would not expect an individual case to take more than 10 hours of the adjudicator's time. The average case time is expected to be 6 hours. The contract will commence on 1 April 2025 for a two-year period initially, with the option to extend for 2 periods of 1 year a time (a 2 +1 +1 contract). The current value of the contract is £20k pa. Your quote should include VAT and will be payable 1/4ly in arrears. The ITT pack is added as an attachment or is available from procurement@legalombudsman.org.uk Key Dates are: Procurement Activities Date Publication of Invitation for Tender 24 January 2025 Deadline for receipt of questions 31 January 2025 Deadline for responding to questions 5 February 2025 Deadline for receipt of tenders 5pm 13 February 2025 Shortlisting 21 February 2025 Interview shortlisted bidders 5 March 2025 Contract awarded w/c 10 March Contract commencement 1 April 2025 Induction and training 1-4 April 2025