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165,209 noticesclosed · sorted by publication date
Page 34 of 8261
Time to close
Value
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Notice
CLOSED
16 Mar
—
Estimated
Modification
FTS
AH
Anchor Hanover Group
Supply of Fresh Meat, Dairy, Bakery, Frozen Fish and Fresh Produce
· Published 16 Mar
CLOSED
16 Mar
—
Estimated
Modification
FTS
AH
Anchor Hanover Group
Supply of Frozen Ambient and Chilled Food
· Published 16 Mar
CLOSED
16 Apr
—
Estimated
Closed
CF
LT
Loxford Trust
CA17375 - Loxford School Trust - Building Cleaning Services
Sewage & refuse· Published 16 Mar
CLOSED
31 Mar
—
Estimated
Closed
CF
CI
Chemonics International, Inc.
Procurement of specialized vehicles
Transport equipment· Published 16 Mar
CLOSED
20 Apr
—
Estimated
Closed
CF
DC
DERBY CITY COUNCIL
TD2356 - St Augustine's Community Centre Lift Replacement (2026)
Industrial machinery· Published 16 Mar
CLOSED
15 Mar
—
Estimated
Closed
FTS · Services
SA
Surrey and Borders Partnership NHS Foundation Trust
C381097 - Delegated Commissioning Placements - South London and Maudsley 26/28
· Published 15 Mar
CLOSED
15 Mar
—
Estimated
Closed
FTS · Services
SA
Surrey and Borders Partnership NHS Foundation Trust
C418399 - Delegated Commissioning Respond 26/28
· Published 15 Mar
CLOSED
15 Mar
—
Estimated
Closed
FTS · Services
SA
Surrey and Borders Partnership NHS Foundation Trust
Delegated Commissioning Via Clinic 26/28
· Published 15 Mar
CLOSED
13 Mar
—
Estimated
Closed
FTS · Services
SA
Surrey and Borders Partnership NHS Foundation Trust
Delegated Commissioning Springbank Cambridgeshire Peterborough NHS 26/29
· Published 13 Mar
CLOSED
13 Mar
—
Estimated
Closed
FTS · Services
SA
Surrey and Borders Partnership NHS Foundation Trust
Delegated Commissioning Clinic 4 Dissociated Studies 26/28
· Published 13 Mar
CLOSED
13 Mar
—
Estimated
Closed
FTS · Services
SA
Surrey and Borders Partnership NHS Foundation Trust
Delegated Commissioning Placements (10342) - Elysium Healthcare Limited - 25/26
· Published 13 Mar
CLOSED
13 Mar
—
Estimated
Closed
FTS · Services
SA
Surrey and Borders Partnership NHS Foundation Trust
Delegated Commissioning Placements (10343) - Inmind Healthcare Group - 26/29
· Published 13 Mar
CLOSED
13 Mar
—
Estimated
Closed
FTS · Services
SA
Surrey and Borders Partnership NHS Foundation Trust
Delegated Commissioning Placements (10341)
· Published 13 Mar
CLOSED
13 Mar
—
Estimated
Closed
FTS · Services
SA
Surrey and Borders Partnership NHS Foundation Trust
Delegated Commissioning Placements (10339) - Beacon House Therapeutic
· Published 13 Mar
CLOSED
09 Feb
—
Estimated
Closed
CF
O
OFCOM
Salesforce and Website Address Checker
Software packages· Published 13 Mar
CLOSED
16 Apr
—
Estimated
Closed
CF
BB
BALFOUR BEATTY CIVIL ENGINEERING LIMITED
Balfour Beatty - Roads North of the Thames-LTC - Pavement Survey Works
Architecture & engineering· Published 13 Mar
CLOSED
24 Apr
£5.0m
Estimated
Closed
CF
FF
Family Fund
GB-York: Family Fund Games Console Tender
Musical instruments· Published 13 Mar
CLOSED
13 Mar
—
Estimated
Modification
FTS
HU
Hull University Teaching Hospitals NHS Trust
Retail catering and retail outlet concession
· Published 13 Mar
CLOSED
13 Mar
£348k
Estimated
Closed
CF
AD
AMEY DEFENCE SERVICES LIMITED
FDIS - Demolition of 1 no property at Wyton - FY2026/27 - Amey Central Region - East
Construction work· Published 13 Mar
CLOSED
13 Apr
—
Estimated
Closed
CF
KM
KBS Maritime Ltd
Power Redundancy Study
Business services· Published 13 Mar
Page 34 of 8261
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Notice peek

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LO
ClosedCF · c778fcabf8c9

Service Complaints Adjudicator

Legal Ombudsman
Status
Closed
Estimated
—
Published
24 Jan 2025

Key facts

Notice ID
cf-a5c7b5c4-06ef-4c95-8184-c778fcabf8c9
CPV code
79000000 · Business services
Source
Contracts Finder

Timeline

  1. Published
    24 Jan 2025

Description

The Legal Ombudsman for England and Wales was set up by the OLC under the Legal Services Act 2007. The OLC is the statutory body responsible for establishing and administering the Legal Ombudsman scheme. Our Scheme Rules are approved by the Legal Services Board and the Lord Chancellor as required by the Legal Services Act 2007. The rules set out the framework for how the Legal Ombudsman resolves complaints about legal services, and can be downloaded here. The Service Complaints Adjudicator (SCA) role sits within our service complaints process. They provide a final opportunity for customers to escalate their unresolved concerns about our customer service to an independent person. The adjudicator will consider whether the Legal Ombudsman has appropriately addressed the concerns, and if appropriate to do so, they will make recommendations for improvement. Appointed by the OLC Board, the adjudicator acts as a point of insight and assurance to the board and stakeholders. Reporting to the board twice a year, the adjudicator will also provide an annual report that is incorporated into the OLC and Chief Ombudsman Statutory Annual Report. The number of service complaints that escalate to the SCA each year can vary, but it is usually between 15 to 20. This is often 1 or 2 cases per month, but the work can be more sporadic and there may be months with no referrals at all. The time spent dealing with each case will vary depending on both the number of concerns raised and the complexity of those concerns. The SCA will be expected to read the Legal Ombudsman's final response to the complaint and the customer's representations in response. In making their decision and any recommendation, the SCA will also have full access to our guidance and policy documents; along with all records and call recordings relating to the customer's concerns. Allowing for reading and review; communication with our service complaints team or customer (if required); and writing their report, we would not expect an individual case to take more than 10 hours of the adjudicator's time. The average case time is expected to be 6 hours. The contract will commence on 1 April 2025 for a two-year period initially, with the option to extend for 2 periods of 1 year a time (a 2 +1 +1 contract). The current value of the contract is £20k pa. Your quote should include VAT and will be payable 1/4ly in arrears. The ITT pack is added as an attachment or is available from procurement@legalombudsman.org.uk Key Dates are: Procurement Activities Date Publication of Invitation for Tender 24 January 2025 Deadline for receipt of questions 31 January 2025 Deadline for responding to questions 5 February 2025 Deadline for receipt of tenders 5pm 13 February 2025 Shortlisting 21 February 2025 Interview shortlisted bidders 5 March 2025 Contract awarded w/c 10 March Contract commencement 1 April 2025 Induction and training 1-4 April 2025

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