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165,209 noticesclosed · sorted by publication date

Page 350 of 8261

Time to close

Value

Type

Buyer

Notice

CLOSED

27 Feb

£75k

Estimated

Closed

North East Lincolnshire Council

Wayfinding

Construction materials· Published 05 Feb

CLOSED

20 Feb

—

Estimated

Closed

Sandwell Metropolitan Borough Council

HPE support and maintenance agreements

Software packages· Published 05 Feb

CLOSED

10 Mar

£4.4m

Estimated

Closed

Westmorland and Furness Council

Road Lighting Works Contract 2025-2027

Construction work· Published 05 Feb

CLOSED

19 Feb

£80k

Estimated

Closed

London Borough of Waltham Forest

Independent Advisor to the London Borough of Waltham Forest Pension Fund

Financial services· Published 05 Feb

CLOSED

12 Mar

—

Estimated

Closed

UK Research & Innovation

Supply of Bulk Small Mammal Bedding

Agricultural products· Published 05 Feb

CLOSED

24 Feb

—

Estimated

Closed

UNIVERSITY OF SOUTHAMPTON

Soft Market Testing Exercise for Scholarship Management Software

Software packages· Published 05 Feb

CLOSED

04 Apr

—

Estimated

Closed

SKANSKA CONSTRUCTION UK LIMITED

Bulk Plaining

Mining machinery· Published 05 Feb

CLOSED

05 Mar

£35k

Estimated

Closed

Unitas Stoke-on-Trent Ltd

Solid Fuel Servicing

Construction work· Published 05 Feb

CLOSED

27 Feb

—

Estimated

Closed

East Riding of Yorkshire Council

Public Health Funeral Services

Other services· Published 05 Feb

CLOSED

28 Feb

£55k

Estimated

Closed

Science Museum Group

SIM 2D & 3D Exhibition Design Services for Horrible Science

Printed matter· Published 05 Feb

CLOSED

10 Mar

£100k

Estimated

Closed

Braintree District Council

GB-Braintree: Design and Build of Witham Cycle Bridge (Retender)

Construction materials· Published 05 Feb

CLOSED

26 Feb

—

Estimated

Closed

NORTH TYNESIDE COUNCIL

OPEN202598 Block D Mezzanine Floor

Construction work· Published 05 Feb

CLOSED

07 Feb

—

Estimated

Closed

Government Digital Service

Recruitment of User Research Participants

R&D services· Published 05 Feb

CLOSED

10 Mar

£200k

Estimated

Closed

Newark And Sherwood District Council

NSDC-1467 further competition under Communications Solutions and Associated Telephony Services, Y22007, Telephony replacement

Postal & telecomms· Published 05 Feb

CLOSED

28 Feb

—

Estimated

Closed

PUBLIC SECTOR PARTNERSHIP SERVICES LTD

South Holland District Council is interested to receive initial Expressions of Interest and outline proposals for the future operation, management, and development of the South Holland Centre

Business services· Published 05 Feb

CLOSED

07 Mar

£200k

Estimated

Closed

CITY HOSPITALS INDEPENDENT COMMERCIAL ENTERPRISES LIMITED

Fuel Tank Replacement at Sunderland Royal Hospital

Architecture & engineering· Published 05 Feb

CLOSED

17 Feb

—

Estimated

Closed

NHS SOUTH, CENTRAL AND WEST COMMISSIONING SUPPORT UNIT

Development of Patient Portal Engagement and inbound communication workflows

Software packages· Published 05 Feb

CLOSED

26 Feb

—

Estimated

Closed

West Oxfordshire District Council

Operation and Management of the Charter markets in Witney and Chipping Norton and themed markets at Marriotts Walk, Witney

Business services· Published 05 Feb

CLOSED

21 Mar

—

Estimated

Closed

Holy Cross Catholic Multi Academy Company

Holy Cross Catholic Multi Academy Company - MFD Services Tender

Business services· Published 05 Feb

CLOSED

04 Mar

£80k

Estimated

Closed

Nottinghamshire County Council

Temporary Repairs to Skegby Trail Bridges

Construction work· Published 05 Feb

Page 350 of 8261

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Notice peek

ClosedCF · 01c0011bdf2f

SC230157 - Contact Centre Services

Kent County Council

Status

Closed

Estimated

—

Published

17 Feb 2025

Key facts

Notice ID: cf-1e921630-ddaf-4d84-9e4e-01c0011bdf2f
CPV code: 79512000 · Business services
Source: Contracts Finder

Timeline

Published
17 Feb 2025

Description

Kent County Council are seeking a supplier to provide contact centre services to the residents of Kent to commence April 2026. We are seeking a supplier that will deliver a high quality, value for money and efficient service to the residents of Kent. They key outcomes from this contract will be: • 24 hours, 7 days a week service provision (essential provision only Out of Hours) • To be the key telephony service for KCC's customer contacts. • First time resolution where possible. • Emergency calls to be answered as a priority • All contact types to have an answer rate mechanism and target (to be agreed) • Key Performance Indicators to be measured. • A high-quality service which will be measured against a quality framework and relevant targets. • Year on year reduction of non-emergency calls and emails • A contact centre that supports customers in the best interests of the public, harnessing technology to enable them to self- serve or reach their outcome in the quickest possible way. All Expressions of Interest must be registered via the Kent Business Portal https://www.kentbusinessportal.org.uk/ and all interested candidates must submit a Selection Questionnaire via the Kent Business Portal by noon 19th March 2024.