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165,209 noticesclosed · sorted by publication date

Page 353 of 8261

Time to close

Value

Type

Buyer

Notice

CLOSED

26 Feb

£16.0m

Estimated

Closed

London Borough of Camden

School meals future market engagement

Hotel & restaurant· Published 05 Feb

CLOSED

06 Mar

£6.3m

Estimated

Closed

Portsmouth City Council

Dynamic Demand Response Transport Services (DDRT)

Transport services· Published 05 Feb

CLOSED

16 Apr

£2.2m

Estimated

Closed

Thanet District Council

Security Services at various sites within the District of Thanet

Business services· Published 04 Feb

CLOSED

24 Feb

£50k

Estimated

Closed

University of Bedfordshire

Luton Campus - Block D - D104 SOC Lab Refurbishment

Repair & maintenance· Published 04 Feb

CLOSED

06 Mar

—

Estimated

Closed

City of London Corporation

City of London Schools Catering Services

Hotel & restaurant· Published 04 Feb

CLOSED

07 Mar

—

Estimated

Closed

British Transport Police

London Custody Healthcare Contract 2025

Health & social· Published 04 Feb

CLOSED

24 Feb

£500k

Estimated

Closed

Adur & Worthing Council

GB-Worthing: Infrastructure to support and enable innovations in inclusive and resilient neighbourhood power and participation

R&D services· Published 04 Feb

CLOSED

04 Feb

—

Estimated

Closed

FTS · Services

London Borough of Haringey

TENDER WITHDRWAN - Domestic Abuse and Violence Against Women and Girls Support Services

Health & social· Published 04 Feb

CLOSED

28 Mar

£13.0m

Estimated

Closed

Thames Valley Police

Dashboard Camera Solution for Police Vehicles

Radio & TV equipment· Published 04 Feb

CLOSED

03 Mar

—

Estimated

Closed

DEFRA

Procurement of Managed Support Service to the Marine Environmental Monitoring and Assessment National Database Plus (MERMAN+)

IT services· Published 04 Feb

CLOSED

06 Mar

£21.0m

Estimated

Closed

Hampshire County Council

Grounds Maintenance Framework 2025 - 2029

Agriculture & forestry· Published 04 Feb

CLOSED

24 Mar

£45k

Estimated

Closed

Perranzabuloe Parish Council

Public Conveniences Cleaning Contract

Sewage & refuse· Published 04 Feb

CLOSED

06 Mar

—

Estimated

Closed

Northumbria Police

Repairs and Maintenance of Heating Systems

Repair & maintenance· Published 04 Feb

CLOSED

03 Mar

£240k

Estimated

Closed

Royal Berkshire Fire & Rescue Service

Contingency Emergency Call Handling and Related Services

Administration services· Published 04 Feb

CLOSED

06 Mar

£2.2m

Estimated

Closed

Liverpool John Moores University

CRM Implementation and Support Partner

IT services· Published 04 Feb

CLOSED

17 Feb

£15k

Estimated

Closed

Ware Town Council

CLEANING SERVICES WARE PRIORY PUBLIC TOILETS

Sewage & refuse· Published 04 Feb

CLOSED

04 Feb

—

Estimated

Closed

FTS · Supplies

University of Strathclyde

Supply, Delivery, Installation, Commissioning of Oligonucleotide Synthesis and Processing Equipment

Laboratory equipment· Published 04 Feb

CLOSED

17 Feb

£25k

Estimated

Closed

Ware Town Council

CLEANING SERVICES WARE PRIORY AND FLETCHERS LEA

Sewage & refuse· Published 04 Feb

CLOSED

11 Feb

—

Estimated

Closed

Barnsley Metropolitan Borough Council

Marketing Services Framework for Enterprising Barnsley & DMC

Business services· Published 04 Feb

CLOSED

14 Mar

—

Estimated

Closed

Aces Academies Trust

ACES Academies trust ~ Catering Tender

Hotel & restaurant· Published 04 Feb

Page 353 of 8261

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Notice peek

ClosedCF · c778fcabf8c9

Service Complaints Adjudicator

Legal Ombudsman

Status

Closed

Estimated

—

Published

24 Jan 2025

Key facts

Notice ID: cf-a5c7b5c4-06ef-4c95-8184-c778fcabf8c9
CPV code: 79000000 · Business services
Source: Contracts Finder

Timeline

Published
24 Jan 2025

Description

The Legal Ombudsman for England and Wales was set up by the OLC under the Legal Services Act 2007. The OLC is the statutory body responsible for establishing and administering the Legal Ombudsman scheme. Our Scheme Rules are approved by the Legal Services Board and the Lord Chancellor as required by the Legal Services Act 2007. The rules set out the framework for how the Legal Ombudsman resolves complaints about legal services, and can be downloaded here. The Service Complaints Adjudicator (SCA) role sits within our service complaints process. They provide a final opportunity for customers to escalate their unresolved concerns about our customer service to an independent person. The adjudicator will consider whether the Legal Ombudsman has appropriately addressed the concerns, and if appropriate to do so, they will make recommendations for improvement. Appointed by the OLC Board, the adjudicator acts as a point of insight and assurance to the board and stakeholders. Reporting to the board twice a year, the adjudicator will also provide an annual report that is incorporated into the OLC and Chief Ombudsman Statutory Annual Report. The number of service complaints that escalate to the SCA each year can vary, but it is usually between 15 to 20. This is often 1 or 2 cases per month, but the work can be more sporadic and there may be months with no referrals at all. The time spent dealing with each case will vary depending on both the number of concerns raised and the complexity of those concerns. The SCA will be expected to read the Legal Ombudsman's final response to the complaint and the customer's representations in response. In making their decision and any recommendation, the SCA will also have full access to our guidance and policy documents; along with all records and call recordings relating to the customer's concerns. Allowing for reading and review; communication with our service complaints team or customer (if required); and writing their report, we would not expect an individual case to take more than 10 hours of the adjudicator's time. The average case time is expected to be 6 hours. The contract will commence on 1 April 2025 for a two-year period initially, with the option to extend for 2 periods of 1 year a time (a 2 +1 +1 contract). The current value of the contract is £20k pa. Your quote should include VAT and will be payable 1/4ly in arrears. The ITT pack is added as an attachment or is available from procurement@legalombudsman.org.uk Key Dates are: Procurement Activities Date Publication of Invitation for Tender 24 January 2025 Deadline for receipt of questions 31 January 2025 Deadline for responding to questions 5 February 2025 Deadline for receipt of tenders 5pm 13 February 2025 Shortlisting 21 February 2025 Interview shortlisted bidders 5 March 2025 Contract awarded w/c 10 March Contract commencement 1 April 2025 Induction and training 1-4 April 2025