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165,209 noticesclosed · sorted by publication date

Page 358 of 8261

Time to close

Value

Type

Buyer

Notice

CLOSED

04 Apr

£40.0m

Estimated

Closed

EU SUPPLY LIMITED

Medical Simulation and Training Equipment

Medical equipment· Published 03 Feb

CLOSED

28 Feb

—

Estimated

Closed

Dudley Metropolitan Borough Council

Design, Supply and Install new play and trim trial equipment, including associated works for Bernard Oakley Memorial Gardens Dudley.

Mining machinery· Published 03 Feb

CLOSED

07 Mar

£7.0m

Estimated

Closed

Cornwall College

The Cornwall College Group Student Transport / Bus Tender September 2025

Transport services· Published 03 Feb

CLOSED

12 Mar

£721k

Estimated

Closed

Bristol City Council

GR/IT/Property Asset Management Solution

Software packages· Published 03 Feb

CLOSED

10 Mar

£330k

Estimated

Closed

The Newcastle Upon Tyne Hospitals NHS Foundation Trust

Inductively-Coupled Plasma Mass Spectrometer (ICP-MS) System - Blood Sciences

Laboratory equipment· Published 03 Feb

CLOSED

18 Mar

£11.5m

Estimated

Closed

Peninsula Purchasing & Supply Alliance

PPSA - Enteral Feeds - BWPC

Medical equipment· Published 03 Feb

CLOSED

05 Mar

£671.0m

Estimated

Closed

Department of Health and Social Care (T&T)

DHSC: National Institute for Health and Care Research (NIHR): Research Commissioning and Management Services

R&D services· Published 03 Feb

CLOSED

17 Mar

—

Estimated

Closed

Ministry of Defence, DIO,

Food Waste Management RFI

Sewage & refuse· Published 03 Feb

CLOSED

07 Mar

—

Estimated

Closed

West Northamptonshire Council

Fleet Climate Strategy

Repair & maintenance· Published 03 Feb

CLOSED

28 Feb

£480k

Estimated

Closed

Bristol City Council

RES/PS/THE PROVISION OF FUNERAL SERVICE ARRANGEMENTS

Other services· Published 03 Feb

CLOSED

19 Feb

£50k

Estimated

Closed

Tate Enterprises

Tate Galleries - Tate Kids Creative Game

IT services· Published 03 Feb

CLOSED

17 Feb

—

Estimated

Closed

GREENSQUAREACCORD LIMITED

Decorating - Pershore Road

Business services· Published 03 Feb

CLOSED

05 Mar

—

Estimated

Closed

OPEN UNIVERSITY(THE)

Integrated Communication

Business services· Published 03 Feb

CLOSED

17 Mar

—

Estimated

Closed

Mayor's Office for Policing and Crime

Improving Support for Girls and Young Women Affected by Gangs, Violence and Exploitation

Health & social· Published 03 Feb

CLOSED

28 Feb

—

Estimated

Closed

North Yorkshire County Council

Request for Information for Passenger Transport Services

Transport services· Published 03 Feb

CLOSED

03 Mar

—

Estimated

Closed

Braintree District Council

Ridgewell Village Hall Parking

Construction work· Published 03 Feb

CLOSED

17 Feb

—

Estimated

Closed

National Army Museum

Myth and Reality Conservation Tender

Recreational & cultural· Published 03 Feb

CLOSED

06 Mar

—

Estimated

Closed

Birmingham City University

IT166 - Remote Software Access Solution

IT services· Published 03 Feb

CLOSED

03 Feb

—

Estimated

Closed

London Borough of Haringey - Parks and Leisure

Tree Maintenance - Reactive - Tree Maintenance - Reactive - Highways

Construction work· Published 03 Feb

CLOSED

07 Apr

£500k

Estimated

Closed

WESTWARD HOUSING GROUP LIMITED

Scaffolding Framework 2025

Construction materials· Published 03 Feb

Page 358 of 8261

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Notice peek

ClosedCF · c778fcabf8c9

Service Complaints Adjudicator

Legal Ombudsman

Status

Closed

Estimated

—

Published

24 Jan 2025

Key facts

Notice ID: cf-a5c7b5c4-06ef-4c95-8184-c778fcabf8c9
CPV code: 79000000 · Business services
Source: Contracts Finder

Timeline

Published
24 Jan 2025

Description

The Legal Ombudsman for England and Wales was set up by the OLC under the Legal Services Act 2007. The OLC is the statutory body responsible for establishing and administering the Legal Ombudsman scheme. Our Scheme Rules are approved by the Legal Services Board and the Lord Chancellor as required by the Legal Services Act 2007. The rules set out the framework for how the Legal Ombudsman resolves complaints about legal services, and can be downloaded here. The Service Complaints Adjudicator (SCA) role sits within our service complaints process. They provide a final opportunity for customers to escalate their unresolved concerns about our customer service to an independent person. The adjudicator will consider whether the Legal Ombudsman has appropriately addressed the concerns, and if appropriate to do so, they will make recommendations for improvement. Appointed by the OLC Board, the adjudicator acts as a point of insight and assurance to the board and stakeholders. Reporting to the board twice a year, the adjudicator will also provide an annual report that is incorporated into the OLC and Chief Ombudsman Statutory Annual Report. The number of service complaints that escalate to the SCA each year can vary, but it is usually between 15 to 20. This is often 1 or 2 cases per month, but the work can be more sporadic and there may be months with no referrals at all. The time spent dealing with each case will vary depending on both the number of concerns raised and the complexity of those concerns. The SCA will be expected to read the Legal Ombudsman's final response to the complaint and the customer's representations in response. In making their decision and any recommendation, the SCA will also have full access to our guidance and policy documents; along with all records and call recordings relating to the customer's concerns. Allowing for reading and review; communication with our service complaints team or customer (if required); and writing their report, we would not expect an individual case to take more than 10 hours of the adjudicator's time. The average case time is expected to be 6 hours. The contract will commence on 1 April 2025 for a two-year period initially, with the option to extend for 2 periods of 1 year a time (a 2 +1 +1 contract). The current value of the contract is £20k pa. Your quote should include VAT and will be payable 1/4ly in arrears. The ITT pack is added as an attachment or is available from procurement@legalombudsman.org.uk Key Dates are: Procurement Activities Date Publication of Invitation for Tender 24 January 2025 Deadline for receipt of questions 31 January 2025 Deadline for responding to questions 5 February 2025 Deadline for receipt of tenders 5pm 13 February 2025 Shortlisting 21 February 2025 Interview shortlisted bidders 5 March 2025 Contract awarded w/c 10 March Contract commencement 1 April 2025 Induction and training 1-4 April 2025