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165,209 noticesclosed · sorted by publication date

Page 367 of 8261

Time to close

Value

Type

Buyer

Notice

CLOSED

28 Feb

—

Estimated

Closed

MERCATEO UK LIMITED

Health Products/Medical Equipment

Medical equipment· Published 30 Jan

CLOSED

24 Mar

£75.0m

Estimated

Closed

Cambridge City Council

Cambridge City Council - Civic Quarter Development

Construction work· Published 30 Jan

CLOSED

24 Jan

—

Estimated

Closed

London Borough of Haringey - Parks and Leisure

Tree Maintenance - Planned - Tree Maintenance - Planned - Highways

Construction work· Published 30 Jan

CLOSED

03 Mar

£227k

Estimated

Closed

Met Office

Provision of Radar Antenna for C-Band Weather Radar on behalf of the Met Office

Laboratory equipment· Published 30 Jan

CLOSED

12 Feb

£150k

Estimated

Closed

National Employment Savings Trust (NEST)

TEN-2425-039 Provision of Everyday Investor Phase 4 agency support

Business services· Published 30 Jan

CLOSED

28 Feb

£500k

Estimated

Closed

UNITE PROCUREMENT UK LIMITED

Musical Equipment and Sheet Music

Printed matter· Published 30 Jan

CLOSED

20 Dec

£28k

Estimated

Closed

West Lancashire Borough Council

Provision of Geographic Information Systems software

Laboratory equipment· Published 30 Jan

CLOSED

20 Feb

£20k

Estimated

Closed

Leeds City Council

Admission Pricing Review for Leeds Museums and Galleries

Business services· Published 30 Jan

CLOSED

03 Mar

£60k

Estimated

Closed

UNIVERSITY OF WINCHESTER

Contract For Key Stage 2 Academic Coaching and Transition Programme

Education & training· Published 30 Jan

CLOSED

21 Feb

£20k

Estimated

Closed

Weston super Mare Town Council

Design and Build of a Green Gym at Castle Batch Park

Musical instruments· Published 30 Jan

CLOSED

04 Mar

£50k

Estimated

Closed

Board of Trustees of the Royal Botanic Gardens Kew

GB-London: RBGKEW1342 - Employee Assistance Programme

Health & social· Published 30 Jan

CLOSED

31 Jan

£500k

Estimated

Closed

UNITE PROCUREMENT UK LIMITED

Books

Printed matter· Published 30 Jan

CLOSED

13 Mar

—

Estimated

Closed

Ministry of Defence, DIO,

711583450 - Defence Digital Test and Management Service (TaMS) - Contract Notice

Architecture & engineering· Published 30 Jan

CLOSED

28 Feb

£1.0m

Estimated

Closed

UNITE PROCUREMENT UK LIMITED

Sporting kits and outdoor adventure clothing

Clothing & footwear· Published 30 Jan

CLOSED

17 Mar

£1.2m

Estimated

Closed

Dudley Metropolitan Borough Council

Provision of an Anaerobic Digestion Facility for the Disposal of Food Waste

Sewage & refuse· Published 30 Jan

CLOSED

03 Feb

—

Estimated

Closed

Hywel Dda University Health Board

RA348324 - Maintenance of IPC Consoles & MR8 Motors

Medical equipment· Published 30 Jan

CLOSED

13 Mar

£9.6m

Estimated

Closed

LEIDOS SUPPLY, LIMITED

The Supply of Timber

Agricultural products· Published 30 Jan

CLOSED

03 Mar

—

Estimated

Closed

Manchester City Council

P-0171 Furniture and Associated Products for Welfare Provision and Housing Services

Furniture & furnishings· Published 30 Jan

CLOSED

13 Mar

£4.1m

Estimated

Closed

Ipswich Borough Council

Ipswich Museum Exhibition Fit out

Construction work· Published 30 Jan

CLOSED

28 Feb

£50k

Estimated

Closed

Luton Council

BT1786 Building & Services Clerks of Works for HSD Luton new build schemes

Construction work· Published 30 Jan

Page 367 of 8261

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Notice peek

ClosedCF · c778fcabf8c9

Service Complaints Adjudicator

Legal Ombudsman

Status

Closed

Estimated

—

Published

24 Jan 2025

Key facts

Notice ID: cf-a5c7b5c4-06ef-4c95-8184-c778fcabf8c9
CPV code: 79000000 · Business services
Source: Contracts Finder

Timeline

Published
24 Jan 2025

Description

The Legal Ombudsman for England and Wales was set up by the OLC under the Legal Services Act 2007. The OLC is the statutory body responsible for establishing and administering the Legal Ombudsman scheme. Our Scheme Rules are approved by the Legal Services Board and the Lord Chancellor as required by the Legal Services Act 2007. The rules set out the framework for how the Legal Ombudsman resolves complaints about legal services, and can be downloaded here. The Service Complaints Adjudicator (SCA) role sits within our service complaints process. They provide a final opportunity for customers to escalate their unresolved concerns about our customer service to an independent person. The adjudicator will consider whether the Legal Ombudsman has appropriately addressed the concerns, and if appropriate to do so, they will make recommendations for improvement. Appointed by the OLC Board, the adjudicator acts as a point of insight and assurance to the board and stakeholders. Reporting to the board twice a year, the adjudicator will also provide an annual report that is incorporated into the OLC and Chief Ombudsman Statutory Annual Report. The number of service complaints that escalate to the SCA each year can vary, but it is usually between 15 to 20. This is often 1 or 2 cases per month, but the work can be more sporadic and there may be months with no referrals at all. The time spent dealing with each case will vary depending on both the number of concerns raised and the complexity of those concerns. The SCA will be expected to read the Legal Ombudsman's final response to the complaint and the customer's representations in response. In making their decision and any recommendation, the SCA will also have full access to our guidance and policy documents; along with all records and call recordings relating to the customer's concerns. Allowing for reading and review; communication with our service complaints team or customer (if required); and writing their report, we would not expect an individual case to take more than 10 hours of the adjudicator's time. The average case time is expected to be 6 hours. The contract will commence on 1 April 2025 for a two-year period initially, with the option to extend for 2 periods of 1 year a time (a 2 +1 +1 contract). The current value of the contract is £20k pa. Your quote should include VAT and will be payable 1/4ly in arrears. The ITT pack is added as an attachment or is available from procurement@legalombudsman.org.uk Key Dates are: Procurement Activities Date Publication of Invitation for Tender 24 January 2025 Deadline for receipt of questions 31 January 2025 Deadline for responding to questions 5 February 2025 Deadline for receipt of tenders 5pm 13 February 2025 Shortlisting 21 February 2025 Interview shortlisted bidders 5 March 2025 Contract awarded w/c 10 March Contract commencement 1 April 2025 Induction and training 1-4 April 2025