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165,209 noticesclosed · sorted by publication date

Page 374 of 8261

Time to close

Value

Type

Buyer

Notice

CLOSED

05 Feb

—

Estimated

Closed

Ipswich Borough Council

AFI Office365 Backup (1 year) 2025

Software packages· Published 29 Jan

CLOSED

14 Feb

£60.0m

Estimated

Closed

AMEY OW LIMITED

Expression of Interest

Construction work· Published 29 Jan

CLOSED

03 Mar

£15.0m

Estimated

Closed

Hampshire County Council

High Intensity Supported Accommodation with Floating Support

Health & social· Published 29 Jan

CLOSED

24 Feb

£500k

Estimated

Closed

RAIL SAFETY AND STANDARDS BOARD LIMITED

GB-London: 920466892 Review of Medical intervals for safety critical staff

R&D services· Published 29 Jan

CLOSED

19 Feb

—

Estimated

Closed

Darlington Borough Council

Residential Care - ID 194409

Health & social· Published 29 Jan

CLOSED

14 Mar

—

Estimated

Closed

Black Country Housing Group

External Audit Services

Business services· Published 29 Jan

CLOSED

04 Mar

£500k

Estimated

Closed

City University

GB-london: AHU - Replacement Project (Tait Roof, Spencer Street, & Goswell Road Elevations

Industrial machinery· Published 29 Jan

CLOSED

28 Feb

—

Estimated

Closed

DEFRA

Support for the Task Force on Emission Inventories and Projections (TFEIP)

Sewage & refuse· Published 29 Jan

CLOSED

28 Feb

—

Estimated

Closed

Northern Trains Limited

Track Maintenance Across Northern Trains Depots and Outstations

Transport equipment· Published 29 Jan

CLOSED

14 Feb

—

Estimated

Closed

Tewkesbury Borough Council

Consultancy services to deliver a stewardship strategy for the Tewkesbury Garden Communities development

Business services· Published 28 Jan

CLOSED

07 Feb

£60k

Estimated

Closed

South West Yorkshire Partnership NHS Foundation Trust

Servicing of Patient Lifting Equipment and Profiling Beds

Repair & maintenance· Published 28 Jan

CLOSED

11 Feb

£90k

Estimated

Closed

Kent Community Health NHS Foundation Trust

Monitoring Tool

IT services· Published 28 Jan

CLOSED

14 Mar

—

Estimated

Closed

Mora Primary & Nursery School

Mora Primary & Nursery School Catering Tender

Hotel & restaurant· Published 28 Jan

CLOSED

10 Mar

—

Estimated

Closed

Audley Primary School

Audley Primary School Catering Tender

Hotel & restaurant· Published 28 Jan

CLOSED

13 Mar

—

Estimated

Closed

Stoke Newington School and Sixth Form

Norlington School & 6th Form Catering Tender

Hotel & restaurant· Published 28 Jan

CLOSED

03 Mar

—

Estimated

Closed

Beaconsfield High School

Beaconsfield High School Catering Tender

Hotel & restaurant· Published 28 Jan

CLOSED

11 Jun

£45.7m

Estimated

Closed

Food Standards Agency

Lot 7 - Delivery of Official Controls in Approved Establishments in England and Wales

Health & social· Published 28 Jan

CLOSED

28 Jan

£325.0m

Estimated

Closed

FTS · Services

Thanet District Council

Services Concession Contract for Port Operation Services at the Port of Ramsgate

Construction work· Published 28 Jan

CLOSED

21 Feb

—

Estimated

Closed

Leeds City Council

Commercial Wedding/Function Venues - Market Sounding Exercise

Business services· Published 28 Jan

CLOSED

28 Jan

—

Estimated

Closed

FTS · Works

Aberdeen City Council

MEP (Mechanical, Electrical, Plumbing) Works and Services Framework Contract

Construction work· Published 28 Jan

Page 374 of 8261

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Notice peek

ClosedCF · c778fcabf8c9

Service Complaints Adjudicator

Legal Ombudsman

Status

Closed

Estimated

—

Published

24 Jan 2025

Key facts

Notice ID: cf-a5c7b5c4-06ef-4c95-8184-c778fcabf8c9
CPV code: 79000000 · Business services
Source: Contracts Finder

Timeline

Published
24 Jan 2025

Description

The Legal Ombudsman for England and Wales was set up by the OLC under the Legal Services Act 2007. The OLC is the statutory body responsible for establishing and administering the Legal Ombudsman scheme. Our Scheme Rules are approved by the Legal Services Board and the Lord Chancellor as required by the Legal Services Act 2007. The rules set out the framework for how the Legal Ombudsman resolves complaints about legal services, and can be downloaded here. The Service Complaints Adjudicator (SCA) role sits within our service complaints process. They provide a final opportunity for customers to escalate their unresolved concerns about our customer service to an independent person. The adjudicator will consider whether the Legal Ombudsman has appropriately addressed the concerns, and if appropriate to do so, they will make recommendations for improvement. Appointed by the OLC Board, the adjudicator acts as a point of insight and assurance to the board and stakeholders. Reporting to the board twice a year, the adjudicator will also provide an annual report that is incorporated into the OLC and Chief Ombudsman Statutory Annual Report. The number of service complaints that escalate to the SCA each year can vary, but it is usually between 15 to 20. This is often 1 or 2 cases per month, but the work can be more sporadic and there may be months with no referrals at all. The time spent dealing with each case will vary depending on both the number of concerns raised and the complexity of those concerns. The SCA will be expected to read the Legal Ombudsman's final response to the complaint and the customer's representations in response. In making their decision and any recommendation, the SCA will also have full access to our guidance and policy documents; along with all records and call recordings relating to the customer's concerns. Allowing for reading and review; communication with our service complaints team or customer (if required); and writing their report, we would not expect an individual case to take more than 10 hours of the adjudicator's time. The average case time is expected to be 6 hours. The contract will commence on 1 April 2025 for a two-year period initially, with the option to extend for 2 periods of 1 year a time (a 2 +1 +1 contract). The current value of the contract is £20k pa. Your quote should include VAT and will be payable 1/4ly in arrears. The ITT pack is added as an attachment or is available from procurement@legalombudsman.org.uk Key Dates are: Procurement Activities Date Publication of Invitation for Tender 24 January 2025 Deadline for receipt of questions 31 January 2025 Deadline for responding to questions 5 February 2025 Deadline for receipt of tenders 5pm 13 February 2025 Shortlisting 21 February 2025 Interview shortlisted bidders 5 March 2025 Contract awarded w/c 10 March Contract commencement 1 April 2025 Induction and training 1-4 April 2025