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165,209 noticesclosed · sorted by publication date

Page 379 of 8261

Time to close

Value

Type

Buyer

Notice

CLOSED

05 Mar

£3.5m

Estimated

Closed

Joseph Rowntree Foundation e-Tendering System

Day to Day Repairs, Void Works and Planned Works

Construction work· Published 27 Jan

CLOSED

07 Mar

—

Estimated

Closed

Milton Keynes Council

Children and Young People (CYP) Emotional Wellbeing Support

Health & social· Published 27 Jan

CLOSED

28 Feb

—

Estimated

Closed

Royal Borough of Greenwich

SPS 2825 - Upgrade of Communal Heating and Ventilation System at Azile Everitt House and Upgrade of Communal Heating System at 50 St. John's Park

Construction work· Published 27 Jan

CLOSED

03 Mar

£12k

Estimated

Closed

South Downs National Park Authority

South Downs National Park Visitor Accommodation Review 2025

R&D services· Published 27 Jan

CLOSED

10 Feb

—

Estimated

Closed

Department for Education

National Centre for Family Hubs and Integrated Family Services

Education & training· Published 27 Jan

CLOSED

27 Jan

—

Estimated

Closed

FTS · Services

Learning In Harmony Trust

Learning In Harmony Trust - Building Cleaning Services

· Published 27 Jan

CLOSED

17 Feb

£160k

Estimated

Closed

Bromsgrove District Council

PROPOSED CONTRACT TO PROVIDE OUT OF HOURS DOG COLLECTION SERVICES FOR WORCESTERSHIRE REGULATORY SERVICES

Other services· Published 27 Jan

CLOSED

13 Dec

—

Estimated

Closed

Sefton Council

Care Package - Care Confidence

Health & social· Published 27 Jan

CLOSED

10 Feb

£60k

Estimated

Closed

Bradford Teaching Hospitals NHS Foundation Trust

BTHE2419 - Maintenance Contract - Boiler Treatment and Water Softening

Chemical products· Published 27 Jan

CLOSED

28 Feb

£50k

Estimated

Closed

Northern Lighthouse Board

GB-Edinburgh: Electric 1.5 Ton Forklift Oban

Repair & maintenance· Published 27 Jan

CLOSED

11 Feb

—

Estimated

Closed

National Physical Laboratory

ITT_123111 - Cryogen Free Josephson Junction (JJ) Voltage System

Laboratory equipment· Published 27 Jan

CLOSED

21 Feb

£112k

Estimated

Closed

UNIVERSITY OF LANCASTER

Purchase of an Isothermal Titration Calorimeter At LANCASTER UNIVERISTY

Laboratory equipment· Published 27 Jan

CLOSED

27 Apr

—

Estimated

Closed

Civil Nuclear Police Authority (CNPA) / Civil Nuclear Constabulary (CNC)

Self Loading Pistol (SLP) & Carbine

Security & defence· Published 27 Jan

CLOSED

24 Feb

—

Estimated

Closed

Nottingham Trent University

Ductwork Cleaning

Furniture & furnishings· Published 27 Jan

CLOSED

24 Feb

—

Estimated

Closed

Advance Northumberland Limited

Ascent Homes - New Hartley - Roads, Sewers & Groundworks

Construction work· Published 27 Jan

CLOSED

07 Feb

—

Estimated

Closed

West Northamptonshire Council

Provision of Integrated Alcohol and Drug Services - Adults, Children, Young People and Families

Health & social· Published 27 Jan

CLOSED

21 Feb

—

Estimated

Closed

Medicines and Healthcare Products Regulatory Agency

Biological Services- Models Cryopreservation of MHRA Breeding Stock

Architecture & engineering· Published 27 Jan

CLOSED

13 Mar

£1

Estimated

Closed

Department for Work & Pensions

Cyber Resilience Centre Zero Cost Resources

Administration services· Published 27 Jan

CLOSED

28 Feb

£45k

Estimated

Closed

New Forest District Council

e-ITT for the provision of an Economic Needs Assessment on behalf of the New Forest District Council

Business services· Published 27 Jan

CLOSED

27 Feb

—

Estimated

Closed

Forestry England (on behalf of Forestry Commission)

Specialist Ecological Surveys - South England Forest District

Business services· Published 27 Jan

Page 379 of 8261

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Notice peek

ClosedCF · c778fcabf8c9

Service Complaints Adjudicator

Legal Ombudsman

Status

Closed

Estimated

—

Published

24 Jan 2025

Key facts

Notice ID: cf-a5c7b5c4-06ef-4c95-8184-c778fcabf8c9
CPV code: 79000000 · Business services
Source: Contracts Finder

Timeline

Published
24 Jan 2025

Description

The Legal Ombudsman for England and Wales was set up by the OLC under the Legal Services Act 2007. The OLC is the statutory body responsible for establishing and administering the Legal Ombudsman scheme. Our Scheme Rules are approved by the Legal Services Board and the Lord Chancellor as required by the Legal Services Act 2007. The rules set out the framework for how the Legal Ombudsman resolves complaints about legal services, and can be downloaded here. The Service Complaints Adjudicator (SCA) role sits within our service complaints process. They provide a final opportunity for customers to escalate their unresolved concerns about our customer service to an independent person. The adjudicator will consider whether the Legal Ombudsman has appropriately addressed the concerns, and if appropriate to do so, they will make recommendations for improvement. Appointed by the OLC Board, the adjudicator acts as a point of insight and assurance to the board and stakeholders. Reporting to the board twice a year, the adjudicator will also provide an annual report that is incorporated into the OLC and Chief Ombudsman Statutory Annual Report. The number of service complaints that escalate to the SCA each year can vary, but it is usually between 15 to 20. This is often 1 or 2 cases per month, but the work can be more sporadic and there may be months with no referrals at all. The time spent dealing with each case will vary depending on both the number of concerns raised and the complexity of those concerns. The SCA will be expected to read the Legal Ombudsman's final response to the complaint and the customer's representations in response. In making their decision and any recommendation, the SCA will also have full access to our guidance and policy documents; along with all records and call recordings relating to the customer's concerns. Allowing for reading and review; communication with our service complaints team or customer (if required); and writing their report, we would not expect an individual case to take more than 10 hours of the adjudicator's time. The average case time is expected to be 6 hours. The contract will commence on 1 April 2025 for a two-year period initially, with the option to extend for 2 periods of 1 year a time (a 2 +1 +1 contract). The current value of the contract is £20k pa. Your quote should include VAT and will be payable 1/4ly in arrears. The ITT pack is added as an attachment or is available from procurement@legalombudsman.org.uk Key Dates are: Procurement Activities Date Publication of Invitation for Tender 24 January 2025 Deadline for receipt of questions 31 January 2025 Deadline for responding to questions 5 February 2025 Deadline for receipt of tenders 5pm 13 February 2025 Shortlisting 21 February 2025 Interview shortlisted bidders 5 March 2025 Contract awarded w/c 10 March Contract commencement 1 April 2025 Induction and training 1-4 April 2025