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YP
TenderFTS · 06b71c

INT00067 - IT Service Desk and People Portal

Yorkshire Purchasing Organisation
Status
complete
Estimated
—
Published
17 Jun 2026

Key facts

Notice ID
ocds-h6vhtk-06b71c
Awarded to
Set3 Solutions Limited
Source
Find a Tender

Timeline

  1. Published
    17 Jun 2026

Description

Internal YPO contract for the provision of the organisation's IT Service Desk platform. It delivers the core system used by IT to manage incidents, service requests, change management, user interactions, and service-related workflows. The platform also includes the People Portal, offering end users a central point to log issues, request IT services, access support, and use self service features. The system underpins day to day IT operations, integrations, licensing, bolt ons, and enhanced functionality used across the IT department.

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Page 38 of 1745
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