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165,209 noticesclosed · sorted by publication date

Page 393 of 8261

Time to close

Value

Type

Buyer

Notice

CLOSED

21 Jan

—

Estimated

Closed

FTS · Works

Deptford Green School

Playground Refurbishment

· Published 21 Jan

CLOSED

25 Feb

—

Estimated

Closed

Metropolitan Police Service

The supply of Employee Independent Domestic Violence Advisor (IDVA) and Independent Sexual Violence Advisor (ISVA) Services

Health & social· Published 21 Jan

CLOSED

13 Feb

—

Estimated

Closed

ORBIT GROUP LIMITED

Temporary Recruitment Services - PP1076

Business services· Published 21 Jan

CLOSED

21 Feb

—

Estimated

Closed

London Borough of Merton

Merton Libraries Self-Service Replacement Project

Software packages· Published 21 Jan

CLOSED

19 Feb

£7.3m

Estimated

Closed

Derbyshire County Council

CCS053 Provision of block contract for children with disabilities overnight short break placements

Health & social· Published 21 Jan

CLOSED

05 Feb

—

Estimated

Closed

London Luton Airport Operations Limited

L24087-T-MC - Digital Services Partner Framework

IT services· Published 21 Jan

CLOSED

12 Feb

£60k

Estimated

Closed

Rotherham Doncaster and South Humber NHS Foundation Trust

Supply & installation of blinds Trust Wide

Furniture & furnishings· Published 21 Jan

CLOSED

12 Feb

£286k

Estimated

Closed

Cambridgeshire County Council

24106 Cambridgeshire County Council - Digital Smoking Cessation Service (PSR)

Health & social· Published 21 Jan

CLOSED

19 Feb

£150k

Estimated

Closed

Blackpool Council

BCH Kitchens Units 2025

Furniture & furnishings· Published 21 Jan

CLOSED

07 Feb

—

Estimated

Closed

SKANSKA CONSTRUCTION UK LIMITED

Lower Thames Crossing - Kent Roads - Vegetation Clearance Works

Construction work· Published 21 Jan

CLOSED

04 Feb

£62k

Estimated

Closed

Bradford Teaching Hospitals NHS Foundation Trust

BTHE2402 - Maintenance Contract - PAT Testing

Repair & maintenance· Published 21 Jan

CLOSED

19 Feb

£60k

Estimated

Closed

Luton Council

BT1754 Daily Cycle Courier For the post room and other sites

Postal & telecomms· Published 21 Jan

CLOSED

04 Apr

—

Estimated

Closed

Milton Keynes Council

Gas , Plumbing and Heating - Corporate Landlord

Repair & maintenance· Published 21 Jan

CLOSED

26 Feb

£450k

Estimated

Closed

BROMFORD HOUSING GROUP LIMITED

Panel of Suppliers for the Provisions of Floor Coverings - Supply and Fit

Furniture & furnishings· Published 21 Jan

CLOSED

17 Feb

£75k

Estimated

Closed

Chalfont St Peter Parish Council

Planning Consultant

Architecture & engineering· Published 21 Jan

CLOSED

04 Feb

—

Estimated

Closed

North Yorkshire County Council

Fixed Electrical Inspection and Testing and Portable Appliance Testing

Construction work· Published 21 Jan

CLOSED

24 Feb

—

Estimated

Closed

Nottingham Trent University

Fire Damper Testing & Inspection

Security & defence· Published 21 Jan

CLOSED

04 Feb

—

Estimated

Closed

BALFOUR BEATTY CIVIL ENGINEERING LIMITED

A66 - Fencing

Transport equipment· Published 21 Jan

CLOSED

21 Jan

£28k

Estimated

Closed

DfT, Driver and Vehicle Licensing Agency

Prior Information Notice : Provision of Bus/Coach Transportation for DVLA Events

Transport equipment· Published 21 Jan

CLOSED

04 Feb

—

Estimated

Closed

BALFOUR BEATTY CIVIL ENGINEERING LIMITED

A66 - Compounds

Construction work· Published 21 Jan

Page 393 of 8261

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Notice peek

ClosedCF · c778fcabf8c9

Service Complaints Adjudicator

Legal Ombudsman

Status

Closed

Estimated

—

Published

24 Jan 2025

Key facts

Notice ID: cf-a5c7b5c4-06ef-4c95-8184-c778fcabf8c9
CPV code: 79000000 · Business services
Source: Contracts Finder

Timeline

Published
24 Jan 2025

Description

The Legal Ombudsman for England and Wales was set up by the OLC under the Legal Services Act 2007. The OLC is the statutory body responsible for establishing and administering the Legal Ombudsman scheme. Our Scheme Rules are approved by the Legal Services Board and the Lord Chancellor as required by the Legal Services Act 2007. The rules set out the framework for how the Legal Ombudsman resolves complaints about legal services, and can be downloaded here. The Service Complaints Adjudicator (SCA) role sits within our service complaints process. They provide a final opportunity for customers to escalate their unresolved concerns about our customer service to an independent person. The adjudicator will consider whether the Legal Ombudsman has appropriately addressed the concerns, and if appropriate to do so, they will make recommendations for improvement. Appointed by the OLC Board, the adjudicator acts as a point of insight and assurance to the board and stakeholders. Reporting to the board twice a year, the adjudicator will also provide an annual report that is incorporated into the OLC and Chief Ombudsman Statutory Annual Report. The number of service complaints that escalate to the SCA each year can vary, but it is usually between 15 to 20. This is often 1 or 2 cases per month, but the work can be more sporadic and there may be months with no referrals at all. The time spent dealing with each case will vary depending on both the number of concerns raised and the complexity of those concerns. The SCA will be expected to read the Legal Ombudsman's final response to the complaint and the customer's representations in response. In making their decision and any recommendation, the SCA will also have full access to our guidance and policy documents; along with all records and call recordings relating to the customer's concerns. Allowing for reading and review; communication with our service complaints team or customer (if required); and writing their report, we would not expect an individual case to take more than 10 hours of the adjudicator's time. The average case time is expected to be 6 hours. The contract will commence on 1 April 2025 for a two-year period initially, with the option to extend for 2 periods of 1 year a time (a 2 +1 +1 contract). The current value of the contract is £20k pa. Your quote should include VAT and will be payable 1/4ly in arrears. The ITT pack is added as an attachment or is available from procurement@legalombudsman.org.uk Key Dates are: Procurement Activities Date Publication of Invitation for Tender 24 January 2025 Deadline for receipt of questions 31 January 2025 Deadline for responding to questions 5 February 2025 Deadline for receipt of tenders 5pm 13 February 2025 Shortlisting 21 February 2025 Interview shortlisted bidders 5 March 2025 Contract awarded w/c 10 March Contract commencement 1 April 2025 Induction and training 1-4 April 2025