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165,209 noticesclosed · sorted by publication date

Page 399 of 8261

Time to close

Value

Type

Buyer

Notice

CLOSED

22 Jan

—

Estimated

Closed

BALFOUR BEATTY LIVING PLACES LIMITED

CRML0001 - Herefordshire - Civils Works

Construction work· Published 20 Jan

CLOSED

20 Apr

—

Estimated

Closed

Warwickshire County Council

WCC - Market Testing Residential Services for Children in Care

Health & social· Published 20 Jan

CLOSED

31 Jan

£80k

Estimated

Closed

Guy's and St Thomas' NHS Foundation Trust

Maintenance for Non-Medical, Ancillary Equipment Reference: ST24-P443

Repair & maintenance· Published 20 Jan

CLOSED

31 Jan

£48k

Estimated

Closed

Guy's and St Thomas' NHS Foundation Trust

Maintenance for Non-Medical, Ancillary Equipment Reference: ST24-P442

Repair & maintenance· Published 20 Jan

CLOSED

31 Jan

£16k

Estimated

Closed

Guy's and St Thomas' NHS Foundation Trust

Maintenance for Non-Medical, Ancillary Equipment Reference: ST24-P439

Repair & maintenance· Published 20 Jan

CLOSED

31 Jan

£22k

Estimated

Closed

Guy's and St Thomas' NHS Foundation Trust

Maintenance for Laboratory Microscopes Reference: ST24-P409

Repair & maintenance· Published 20 Jan

CLOSED

31 Jan

£24k

Estimated

Closed

Guy's and St Thomas' NHS Foundation Trust

Maintenance for Laboratory Isolation Chambers Reference: ST24-P407

Repair & maintenance· Published 20 Jan

CLOSED

29 Jan

£29k

Estimated

Closed

Guy's and St Thomas' NHS Foundation Trust

Equipment Maintenance for Ionising Radiology Devices Reference: ST24-P382

Repair & maintenance· Published 20 Jan

CLOSED

29 Jan

£45k

Estimated

Closed

Guy's and St Thomas' NHS Foundation Trust

Equipment Maintenance for Laboratory Analysers (IVDs) Reference: ST24-P391

Repair & maintenance· Published 20 Jan

CLOSED

16 Feb

£40k

Estimated

Closed

London Borough of Haringey - Housing Services and Building Safety - Playle

General Construction Multi Trade - GCMT - Housing & residential (20% VAT)

Construction work· Published 20 Jan

CLOSED

16 Feb

£38k

Estimated

Closed

London Borough of Haringey - Housing Services and Building Safety - Playle

General Construction Multi Trade - GCMT - Housing & residential (20% VAT)

Construction work· Published 20 Jan

CLOSED

01 Sept

£13k

Estimated

Closed

London Borough of Haringey - Housing Services and Building Safety - Playle

Fencing & Gates - Fencing (20% VAT)

Construction work· Published 20 Jan

CLOSED

08 Dec

£175k

Estimated

Closed

London Borough of Haringey - Housing Services and Building Safety - Playle

General Construction Multi Trade - GCMT - Housing & residential (20% VAT)

Construction work· Published 20 Jan

CLOSED

15 Sept

£25k

Estimated

Closed

London Borough of Haringey - Housing Services and Building Safety - Playle

General Construction Multi Trade - GCMT - Housing & residential (20% VAT)

Construction work· Published 20 Jan

CLOSED

30 Sept

£22k

Estimated

Closed

London Borough of Haringey - Housing Services and Building Safety - Playle

General Construction Multi Trade - GCMT - Housing & residential (20% VAT)

Construction work· Published 20 Jan

CLOSED

20 Feb

—

Estimated

Closed

University of Leicester

LUV01233- For the Provision of an Apprenticeship Management System

Software packages· Published 20 Jan

CLOSED

30 Jan

£29k

Estimated

Closed

Newry, Mourne and Down District Council (NMD)

CA15187 - RFQ 2024/30 - Reconstructing Timber Pathway & Gravel Steps & Installing Public Benches

Construction work· Published 20 Jan

CLOSED

18 Feb

—

Estimated

Closed

Essex County Council

Individual Packages of Education Support (2025)

Education & training· Published 20 Jan

CLOSED

28 Feb

—

Estimated

Closed

Norse Commercial Services Limited

Collection and Processing of MRF Residues

Sewage & refuse· Published 20 Jan

CLOSED

24 Feb

£4.0m

Estimated

Closed

Blackpool Council

LEVI: Delivery of a Car Park-based Electric Vehicle Infrastructure Solution in Blackpool

Electrical machinery· Published 20 Jan

Page 399 of 8261

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Notice peek

ClosedCF · c778fcabf8c9

Service Complaints Adjudicator

Legal Ombudsman

Status

Closed

Estimated

—

Published

24 Jan 2025

Key facts

Notice ID: cf-a5c7b5c4-06ef-4c95-8184-c778fcabf8c9
CPV code: 79000000 · Business services
Source: Contracts Finder

Timeline

Published
24 Jan 2025

Description

The Legal Ombudsman for England and Wales was set up by the OLC under the Legal Services Act 2007. The OLC is the statutory body responsible for establishing and administering the Legal Ombudsman scheme. Our Scheme Rules are approved by the Legal Services Board and the Lord Chancellor as required by the Legal Services Act 2007. The rules set out the framework for how the Legal Ombudsman resolves complaints about legal services, and can be downloaded here. The Service Complaints Adjudicator (SCA) role sits within our service complaints process. They provide a final opportunity for customers to escalate their unresolved concerns about our customer service to an independent person. The adjudicator will consider whether the Legal Ombudsman has appropriately addressed the concerns, and if appropriate to do so, they will make recommendations for improvement. Appointed by the OLC Board, the adjudicator acts as a point of insight and assurance to the board and stakeholders. Reporting to the board twice a year, the adjudicator will also provide an annual report that is incorporated into the OLC and Chief Ombudsman Statutory Annual Report. The number of service complaints that escalate to the SCA each year can vary, but it is usually between 15 to 20. This is often 1 or 2 cases per month, but the work can be more sporadic and there may be months with no referrals at all. The time spent dealing with each case will vary depending on both the number of concerns raised and the complexity of those concerns. The SCA will be expected to read the Legal Ombudsman's final response to the complaint and the customer's representations in response. In making their decision and any recommendation, the SCA will also have full access to our guidance and policy documents; along with all records and call recordings relating to the customer's concerns. Allowing for reading and review; communication with our service complaints team or customer (if required); and writing their report, we would not expect an individual case to take more than 10 hours of the adjudicator's time. The average case time is expected to be 6 hours. The contract will commence on 1 April 2025 for a two-year period initially, with the option to extend for 2 periods of 1 year a time (a 2 +1 +1 contract). The current value of the contract is £20k pa. Your quote should include VAT and will be payable 1/4ly in arrears. The ITT pack is added as an attachment or is available from procurement@legalombudsman.org.uk Key Dates are: Procurement Activities Date Publication of Invitation for Tender 24 January 2025 Deadline for receipt of questions 31 January 2025 Deadline for responding to questions 5 February 2025 Deadline for receipt of tenders 5pm 13 February 2025 Shortlisting 21 February 2025 Interview shortlisted bidders 5 March 2025 Contract awarded w/c 10 March Contract commencement 1 April 2025 Induction and training 1-4 April 2025