Description
The British High Commission (BHC) in Lusaka requires the provision of a comprehensive electrical maintenance service covering both its office premises and residential estate. The estate includes a three-storey office building and approximately 16 residential properties located across Lusaka.
Scope of Services
The Contractor shall provide a full range of electrical services, including
Preventative Maintenance:
Routine inspection, testing, and servicing of electrical systems, distribution boards, wiring, and equipment
Identification and rectification of defects to ensure continued safe operation
Scheduled maintenance activities in accordance with recognised standards
Reactive Maintenance:
Fault finding, diagnostics, and repair of electrical failures
Replacement of faulty components such as wiring, switches, sockets, breakers, and lighting
Restoration of electrical services within defined response times
Emergency Services:
Provision of a 24-hour on-call service
Immediate response (within 2 hours) to critical faults such as power outages or safety risks
Minor Works and Installations:
Installation, upgrade, or modification of electrical systems and components
Execution of minor improvement works as required
Testing, Inspection, and Certification:
Carrying out electrical testing using appropriate equipment
Providing certification and reports for all completed works
The workload will include a mix of:
Planned preventative maintenance
Reactive callouts and emergency interventions
The exact volume of work cannot be predetermined and may vary; bidders must allow for intermittent and potentially fluctuating workloads.
Service Delivery Requirements
The Contractor shall:
Provide all required labour, tools, equipment, and materials necessary to carry out the works
Ensure services are delivered by qualified and competent personnel
Work closely with the Technical Works Supervisor and Estates Team to plan and execute works
Deliver services in occupied premises, ensuring minimal disruption to occupants
Maintain high standards of workmanship, safety, and reliability
Standards and Compliance
All works must comply with:
BS 7671 (18th Edition Wiring Regulations)
Applicable British Standards and Codes of Practice
Relevant Health & Safety legislation and local regulations
Performance Requirements
The Contractor must:
Meet agreed callout response times (including urgent, routine, and planned works)
Provide regular reporting and documentation, including certification for completed work
Ensure proper site management, including protection of property, reinstatement, and clean-up after works
Contract Duration
The contract will be for an initial period of two (2) years, with the option to extend for an additional period of up to two years, subject to satisfactory performance of the Contractor.