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—

Estimated

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CLOSED

09 Jun

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· Published 09 Jun

CLOSED

09 Jun

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· Published 09 Jun

CLOSED

08 Jun

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· Published 08 Jun

CLOSED

08 Jun

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Health & social· Published 08 Jun

CLOSED

08 Jun

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CLOSED

08 Jun

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Lead Organisation to Deliver a Creative Arts Programme in Waterfoot

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CLOSED

08 Jun

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Supply, Delivery, Installation & On-Site Maintenance of Digitisation Scanning Equipment

· Published 08 Jun

CLOSED

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Lift Refurbishment and Replacement (Lot 1) and Lifts Repairs and Maintenance (Lot 2)

· Published 08 Jun

CLOSED

08 Jun

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Gas Servicing, Maintenance and Remedial Repairs to Nottinghamshire Healthcare NHS Foundation Trust

· Published 08 Jun

CLOSED

05 Jun

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Foreign Commonwealth and Development Office

Provision of electrical services to the British High Commission offices and residences across Africa region

· Published 05 Jun

CLOSED

05 Jun

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Vehicle Disposals

· Published 05 Jun

CLOSED

05 Jun

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MBC-1441 Servicing & Maintenance of Installations and Equipment for Statutory Compliance for Corporate Property & Assets

· Published 05 Jun

CLOSED

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Construction & Building Services Framework

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CLOSED

05 Jun

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CLOSED

26 Apr

£1.2m

Estimated

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DHSC: Knowledge Sharing (Blueprinting and Optimisation)

Office & computing· Published 04 Jun

CLOSED

04 Jun

—

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FTS · Services

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NHSDG Estates & Property ICES LOLER Engineering Insurance Inspection

· Published 04 Jun

CLOSED

04 Jun

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Ministry of Defence, DIO,

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Construction work· Published 04 Jun

CLOSED

04 Jun

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· Published 04 Jun

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Notice peek

ClosedCF · 7c82b226adf1

Quality Assurance Toolkit Development for Homelessness Services

The Salvation Army

Status

Closed

Estimated

—

Published

19 Jun 2025

Key facts

Notice ID: cf-654ba560-4b48-4c07-b8e4-7c82b226adf1
CPV code: 79400000 · Business services
Source: Contracts Finder

Timeline

Published
19 Jun 2025

Description

The Salvation Army invites experienced providers to tender for the development and implementation of Quality Assurance (QA) Review Toolkits to support the continuous improvement of services across its Homelessness Services Department. These toolkits will ensure services align with the strategic vision outlined in the "1000 Voices" 10-year strategy. Scope of Work: • Develop QA review toolkits for housing management and support services. • Incorporate strength-based ratings (e.g. Safety Concerns to Thriving). • Conduct unannounced annual and follow-up service reviews through a blended approach (desktop and on-site). • Pilot toolkits and train relevant staff. • Provide assessment criteria, checklists, templates, and guidance documents. • Ensure all toolkits are designed through a trauma-informed and harm reduction lens. • Address regional legislative and regulatory requirements across the UK and Ireland. • Cover various service models including family services, youth services, addiction, Housing First, outreach, and more. • Develop a clear role for Service Users so they can be a part of the QA team and contribute to the audit process. Key Requirements: • Adherence to safeguarding, health and safety, and data protection regulations. • National Quality Standards Framework (QSF) in Ireland. • Regulation and Quality Improvement Authority (RQIA) in Northern Ireland. • Scottish Care Inspectorate (SCI) standards. • Care Quality Commission (CQC) standards in England. • Compliance with ISO 9001:2015 (Quality Management Systems) and relevant sector-specific standards such as: • All practices must be trauma-informed and aligned with harm reduction principles. • Established presence in the homelessness, housing support or social care quality assurance sector. • Proven ability to operate nationally with sufficient capacity to undertake 80+ inspections per month. • Demonstrated experience in developing QA tools for homelessness or social care settings. • Strong understanding of trauma-informed approaches. • Familiarity with UK and Ireland legislative variations. • Capacity to train staff and support the piloting and review phases. • Commitment to incorporating stakeholder and service user voice into the design. Timeline: The project will run from April 2026 to April 2028, covering phases including development, training, piloting, review, and final implementation of toolkits. The term may be subject to further extension based on performance and delivery outcome. Budget and Resources: The project will be delivered within an agreed contract value to be negotiated at tender stage anticipated post September 2025. The Salvation Army will retain ownership of the intellectual property developed. How to Apply: Interested providers should register their interest and complete and return the expression of interest form by emailing The Salvation Army's Procurement Department: Olu.Folarin@salvationarmy.org.uk and sam.fiouhi@salvationarmy.org.uk