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165,209 noticesclosed · sorted by publication date

Page 408 of 8261

Time to close

Value

Type

Buyer

Notice

CLOSED

31 Jan

£36k

Estimated

Closed

Bradford Teaching Hospitals NHS Foundation Trust

BTHE2411 - Maintenance Contract - Boiler House Combustion Equipment

Repair & maintenance· Published 16 Jan

CLOSED

28 Feb

—

Estimated

Closed

Wickham CofE Primary School

Wickham CofE Primary School Catering Tender

Hotel & restaurant· Published 16 Jan

CLOSED

03 Feb

—

Estimated

Closed

The Mount Stewart Schools Federation

The Mount Stewart Schools Federation Cleaning Tender

Sewage & refuse· Published 16 Jan

CLOSED

31 Jan

—

Estimated

Closed

London Borough of Waltham Forest

Cyclehoop Bikehangar Maintenance - Expression of Interest

Repair & maintenance· Published 16 Jan

CLOSED

07 Feb

£100k

Estimated

Closed

Natural History Museum

GB-London: Direct Mercury Analyser

Laboratory equipment· Published 16 Jan

CLOSED

17 Feb

£100k

Estimated

Closed

University of Bradford

GB-Bradford: 1084-SUB-T25 Subnordica Radiocarbon Dating, Tranche 1 (200 dates)

Architecture & engineering· Published 16 Jan

CLOSED

14 Feb

—

Estimated

Closed

Milton Keynes Council

Emberton Country Park - Market Engagement for Park Based Activities

Business services· Published 16 Jan

CLOSED

21 Jan

—

Estimated

Closed

Cardiff and Vale NHS Wales Shared Services Partnership

RA347739 - Water Bottles and Coolers

Food & beverages· Published 16 Jan

CLOSED

16 Jan

—

Estimated

Closed

Kirklees Council

Electric Trial Vehicle

Transport equipment· Published 16 Jan

CLOSED

16 Jan

—

Estimated

Closed

Kirklees Council

Electric Vehicle Charging Infrastructure

Transport equipment· Published 16 Jan

CLOSED

07 Mar

£1.9m

Estimated

Closed

DEPARTMENT FOR ENVIRONMENT, FOOD AND RURAL AFFAIRS

Stakeholder Engagement and Facilitation Services (SEAFS) Framework

Sewage & refuse· Published 16 Jan

CLOSED

06 Feb

£3.0m

Estimated

Closed

Corporate Officer of the House of Commons

PI1301719- IAS Hosting, Development and Maintenance (RFI Market Engagement)

IT services· Published 16 Jan

CLOSED

14 Feb

—

Estimated

Closed

Weston super Mare Town Council

Structural Engineering Services

Architecture & engineering· Published 16 Jan

CLOSED

13 Feb

£50k

Estimated

Closed

University of Bath

GB-Bath: Development of a Data-Driven Tuition Fee-Setting Framework for the University of Bath

Business services· Published 16 Jan

CLOSED

27 Jan

—

Estimated

Closed

Witney Town Council

Witney Splash Park Renovation

Furniture & furnishings· Published 16 Jan

CLOSED

21 Feb

—

Estimated

Closed

NHMF (NPC) LIMITED

NHMF Frameworx Responsive Maintenance and Void Property Works Framework Agreements 2025

Construction work· Published 16 Jan

CLOSED

27 Jan

£90k

Estimated

Closed

South Yorkshire Mayoral Combined Authority Group

South Yorkshire Mayoral Combined Authority - Bus Passenger Service / Doncaster to Norton

Transport services· Published 16 Jan

CLOSED

06 Feb

£80k

Estimated

Closed

Fylde Borough Council

The Provision of Mayoral Chauffeur / Attendant to the Mayor of Fylde Council

Transport services· Published 16 Jan

CLOSED

21 Feb

—

Estimated

Closed

The Rainbow Multi Academy Trust ~ Cleaning Tender

Sewage & refuse· Published 16 Jan

CLOSED

13 Feb

—

Estimated

Closed

Health and Safety Executive

The Upgrade and Re-Purpose of Building 115A

Construction work· Published 16 Jan

Page 408 of 8261

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Notice peek

ClosedCF · c778fcabf8c9

Service Complaints Adjudicator

Legal Ombudsman

Status

Closed

Estimated

—

Published

24 Jan 2025

Key facts

Notice ID: cf-a5c7b5c4-06ef-4c95-8184-c778fcabf8c9
CPV code: 79000000 · Business services
Source: Contracts Finder

Timeline

Published
24 Jan 2025

Description

The Legal Ombudsman for England and Wales was set up by the OLC under the Legal Services Act 2007. The OLC is the statutory body responsible for establishing and administering the Legal Ombudsman scheme. Our Scheme Rules are approved by the Legal Services Board and the Lord Chancellor as required by the Legal Services Act 2007. The rules set out the framework for how the Legal Ombudsman resolves complaints about legal services, and can be downloaded here. The Service Complaints Adjudicator (SCA) role sits within our service complaints process. They provide a final opportunity for customers to escalate their unresolved concerns about our customer service to an independent person. The adjudicator will consider whether the Legal Ombudsman has appropriately addressed the concerns, and if appropriate to do so, they will make recommendations for improvement. Appointed by the OLC Board, the adjudicator acts as a point of insight and assurance to the board and stakeholders. Reporting to the board twice a year, the adjudicator will also provide an annual report that is incorporated into the OLC and Chief Ombudsman Statutory Annual Report. The number of service complaints that escalate to the SCA each year can vary, but it is usually between 15 to 20. This is often 1 or 2 cases per month, but the work can be more sporadic and there may be months with no referrals at all. The time spent dealing with each case will vary depending on both the number of concerns raised and the complexity of those concerns. The SCA will be expected to read the Legal Ombudsman's final response to the complaint and the customer's representations in response. In making their decision and any recommendation, the SCA will also have full access to our guidance and policy documents; along with all records and call recordings relating to the customer's concerns. Allowing for reading and review; communication with our service complaints team or customer (if required); and writing their report, we would not expect an individual case to take more than 10 hours of the adjudicator's time. The average case time is expected to be 6 hours. The contract will commence on 1 April 2025 for a two-year period initially, with the option to extend for 2 periods of 1 year a time (a 2 +1 +1 contract). The current value of the contract is £20k pa. Your quote should include VAT and will be payable 1/4ly in arrears. The ITT pack is added as an attachment or is available from procurement@legalombudsman.org.uk Key Dates are: Procurement Activities Date Publication of Invitation for Tender 24 January 2025 Deadline for receipt of questions 31 January 2025 Deadline for responding to questions 5 February 2025 Deadline for receipt of tenders 5pm 13 February 2025 Shortlisting 21 February 2025 Interview shortlisted bidders 5 March 2025 Contract awarded w/c 10 March Contract commencement 1 April 2025 Induction and training 1-4 April 2025