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165,209 noticesclosed · sorted by publication date

Page 418 of 8261

Time to close

Value

Type

Buyer

Notice

CLOSED

17 Jan

—

Estimated

Closed

Foreign Commonwealth and Development Office

CPG/11919/2024 - Regional workshop to promote ESG standards in the mining sector in Lithium Triangle countries for the British Embassies in Argentina, Chile and Bolivia.

Mining machinery· Published 14 Jan

CLOSED

12 Feb

—

Estimated

Closed

London Borough of Tower Hamlets

HAR6019 The demolition of the existing St George's Leisure Centre and other associated structures; and the completion of design and construction of a new build leisure facility and an 8-storey residential building delivering 29 new homes; with associated landscaping and public realm improvements.

Construction work· Published 13 Jan

CLOSED

13 Feb

£1.1m

Estimated

Closed

Swindon Borough Council

Water Hygiene Quality Monitoring Services

Public utilities· Published 13 Jan

CLOSED

15 Jan

£24k

Estimated

Closed

Homes England (the name adopted by the Homes and Communities Agency)

The Steadings - Drainage Masterplan - Award Decision.

Architecture & engineering· Published 13 Jan

CLOSED

10 Feb

—

Estimated

Closed

General Medical Council (GMC)

Medical Licensing Assessment evaluation phase one

Business services· Published 13 Jan

CLOSED

07 Feb

£100k

Estimated

Closed

Royal Borough of Kensington and Chelsea

GB-London: RBKC - COTH Small Hall Roof and Brickwork repairs

Construction materials· Published 13 Jan

CLOSED

19 Feb

—

Estimated

Closed

Hastings Borough Council

ESPH NB HBC Single Homelessness Accommodation Programme (SHAP) (ESPH680 JB)

Administration services· Published 13 Jan

CLOSED

13 Feb

—

Estimated

Closed

Somerset Council

SSE Outdoors - Great Wood Catering

Hotel & restaurant· Published 13 Jan

CLOSED

12 Feb

£400k

Estimated

Closed

Ukaea United Kingdom Atomic Energy Authority

RAICo - Marketing and Communications Services

Business services· Published 13 Jan

CLOSED

22 Jan

£10.0m

Estimated

Closed

Balfour Beatty VINCI JV HS2

Workforce Management System

Industrial machinery· Published 13 Jan

CLOSED

12 Feb

—

Estimated

Closed

Stonewater Ltd

Salesforce Customer Relationship Management (CRM) Solution Delivery Partner

IT services· Published 13 Jan

CLOSED

13 Apr

—

Estimated

Closed

ASSOCIATED BRITISH PORTS

Maintenance, Repairs and Overhaul (MRO) Goods and Services Supply

Industrial machinery· Published 13 Jan

CLOSED

13 Feb

—

Estimated

Closed

Norse Commercial Services Limited

Provision of Public Toilet Refurbishment

Construction work· Published 13 Jan

CLOSED

20 Jan

—

Estimated

Closed

WWF-UK (WORLD WIDE FUND FOR NATURE) TRADING LIMITED

End of Programme Evaluation & Outcome Harvesting - HSBC WWF Partnership: The Climate Solutions Partnership

R&D services· Published 13 Jan

CLOSED

12 Sept

—

Estimated

Closed

BIP SOLUTIONS LIMITED

AMCV 323 - Preventative Services for Adults

Health & social· Published 13 Jan

CLOSED

28 Feb

—

Estimated

Closed

Police and Crime Commissioner for North Wales Police & North Wales Police

Ground Maintenance Works and Biodiversity Enhancements

Agriculture & forestry· Published 13 Jan

CLOSED

27 Jan

—

Estimated

Closed

City of London Corporation

Tower Bridge Website

IT services· Published 13 Jan

CLOSED

24 Feb

£1.1m

Estimated

Closed

EU SUPPLY LIMITED

Fleet Maintenance

Repair & maintenance· Published 13 Jan

CLOSED

10 Feb

—

Estimated

Closed

EU SUPPLY LIMITED

The Study of Farming Finance and Challenges Faced

R&D services· Published 13 Jan

CLOSED

03 Feb

£630k

Estimated

Closed

Coventry City Council (COV)

COV - Home Support (Domiciliary Care/Personal Care) for Children & Young People with a Disability

Health & social· Published 13 Jan

Page 418 of 8261

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Notice peek

ClosedCF · c778fcabf8c9

Service Complaints Adjudicator

Legal Ombudsman

Status

Closed

Estimated

—

Published

24 Jan 2025

Key facts

Notice ID: cf-a5c7b5c4-06ef-4c95-8184-c778fcabf8c9
CPV code: 79000000 · Business services
Source: Contracts Finder

Timeline

Published
24 Jan 2025

Description

The Legal Ombudsman for England and Wales was set up by the OLC under the Legal Services Act 2007. The OLC is the statutory body responsible for establishing and administering the Legal Ombudsman scheme. Our Scheme Rules are approved by the Legal Services Board and the Lord Chancellor as required by the Legal Services Act 2007. The rules set out the framework for how the Legal Ombudsman resolves complaints about legal services, and can be downloaded here. The Service Complaints Adjudicator (SCA) role sits within our service complaints process. They provide a final opportunity for customers to escalate their unresolved concerns about our customer service to an independent person. The adjudicator will consider whether the Legal Ombudsman has appropriately addressed the concerns, and if appropriate to do so, they will make recommendations for improvement. Appointed by the OLC Board, the adjudicator acts as a point of insight and assurance to the board and stakeholders. Reporting to the board twice a year, the adjudicator will also provide an annual report that is incorporated into the OLC and Chief Ombudsman Statutory Annual Report. The number of service complaints that escalate to the SCA each year can vary, but it is usually between 15 to 20. This is often 1 or 2 cases per month, but the work can be more sporadic and there may be months with no referrals at all. The time spent dealing with each case will vary depending on both the number of concerns raised and the complexity of those concerns. The SCA will be expected to read the Legal Ombudsman's final response to the complaint and the customer's representations in response. In making their decision and any recommendation, the SCA will also have full access to our guidance and policy documents; along with all records and call recordings relating to the customer's concerns. Allowing for reading and review; communication with our service complaints team or customer (if required); and writing their report, we would not expect an individual case to take more than 10 hours of the adjudicator's time. The average case time is expected to be 6 hours. The contract will commence on 1 April 2025 for a two-year period initially, with the option to extend for 2 periods of 1 year a time (a 2 +1 +1 contract). The current value of the contract is £20k pa. Your quote should include VAT and will be payable 1/4ly in arrears. The ITT pack is added as an attachment or is available from procurement@legalombudsman.org.uk Key Dates are: Procurement Activities Date Publication of Invitation for Tender 24 January 2025 Deadline for receipt of questions 31 January 2025 Deadline for responding to questions 5 February 2025 Deadline for receipt of tenders 5pm 13 February 2025 Shortlisting 21 February 2025 Interview shortlisted bidders 5 March 2025 Contract awarded w/c 10 March Contract commencement 1 April 2025 Induction and training 1-4 April 2025